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Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
There’s not much to look into unfortunately, since a 500 internal server error is very general. It basically means that something went wrong, but doesn’t specify what. Do you have server error logs which you could share with us maybe? That might reveal something more interesting.
Best regards,
RikardHi Anna,
It loads fine on my end. We don’t have any staff on location in Mexico unfortunately.
Best regards,
RikardHi,
Thanks for that. Those details are not working unfortunately, please check and verify.
ERROR: The username or password you entered is incorrect. Lost your password?
Best regards,
RikardHi,
Thanks for that. Could you upgrade the account to have administrator rights as well please?
Best regards,
RikardHi,
Thanks for the update. That is a warning and should not affect any functionality on your site, you could try upgrading the PHP version to see if that has any effect though. I tried importing the demo again, but the server is still responding with a 500 internal server error.
Best regards,
RikardHi,
I’m not sure to be honest with you, we would have to see the actual problem in order to give you a more exact answer.
Best regards,
RikardHi,
Thanks for the clarification. First off, could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for that. The link you sent leads to resetting a password in WordPress, could you send actual login details please?
Best regards,
RikardHi,
I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Nat,
I don’t think that is theme related, does the same thing happen if you activate one of the default WordPress themes? Also, are these warnings affecting any functionality on your site?
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey laptophobo,
Thanks for the login details. I created a page and deleted it, and it gets added to trash under Pages in WordPress. We can’t recover deleted pages for you unfortunately, maybe you could restore a backup?
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Tim,
I’m not sure that I understand your intentions, could you share a screenshot highlighting what you would like to achieve please?
Best regards,
RikardHi,
Please refer to these suggestions if your contact form is not working as it should: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardHi,
Thanks for that. I can’t see that the header and footer are any different on that page compared to your other pages? If you are referring to the grey area above and below the background image in the Color Section on your footer page, then please try to change the height setting in the Color Section, or the behaviour of the background image, to have it stretch in order to fill the container.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. I’m seeing the same problem on my end, and it seems to happen because the server is responding with a 500 internal server error on the file in private. Could you share server logs with us please? Also please try reaching out to your hosting provider to see if they can see why the server is responding in that way.
Best regards,
RikardHi,
Thanks for that. Does it make any difference if you deactivate all plugins except WooCommerce? You could also try to activate the parent theme, to see what happens then.
Best regards,
RikardHi,
Thanks for that. You need to add the excerpt manually when using the Layout Builder, as I wrote earlier. I added it for you in the post in private, and it shows up as expected.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey souvikcinekolkata,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which demo are you looking to import?
Best regards,
RikardHi,
Thanks for the update. I don’t think the builder and edit problems are related to WordPress 6. If you want to make sure that it works with your site, then please update on a staging version of the site first. I’ve been running WordPress 6 since it came out, and I haven’t seen any problems at all.
Best regards,
Rikard
