Page 458 – Support | Kriesi.at – Premium WordPress Themes

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May 26, 2022 at 9:42 am in reply to: Accessing Enfold-Child #1353032

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 26, 2022 at 9:31 am in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1353030

Rikard
Keymaster

Hi,

Thanks for that. Do you have a mockup or screenshot highlighting what you would like it to look like?

Best regards,
Rikard

May 26, 2022 at 9:16 am in reply to: Paragraph dropdown missing in block text #1353028

Rikard
Keymaster

Hi,

Thanks for that. I can’t see the selector on either of those pages, and it’s not there when I create a new page either. Could you try deactivating all plugins, to see if that changes anything please?

Best regards,
Rikard

May 26, 2022 at 9:11 am in reply to: issue with the Store Notice (woocommerce) #1353026

Rikard
Keymaster

Hi,

Thanks for the update. I’ve been trying to find a solution for that, but I haven’t been able to unfortunately.

Best regards,
Rikard

May 25, 2022 at 8:42 pm in reply to: PHP Fatal Error #1352980

Rikard
Keymaster

Hi,

Thanks for the update. Maybe you could update us if this should happen again, and if you have some more information on how to reproduce it?

Best regards,
Rikard

May 25, 2022 at 8:25 pm in reply to: Blog list text is not showing, just the title #1352979

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 25, 2022 at 8:25 pm in reply to: Cannot edit any pages #1352977

Rikard
Keymaster

Hi,

Great, I’m glad to hear that things are back to normal again. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 25, 2022 at 8:24 pm in reply to: Headline fonts incorrect #1352975

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 25, 2022 at 6:08 pm in reply to: WordPress 6.0 Footer Widgets revert to default #1352965

Rikard
Keymaster

Hi,

Thanks for the update. Please try replacing that file with the parent file then.

Best regards,
Rikard

May 25, 2022 at 6:07 pm in reply to: Cannot edit any pages #1352964

Rikard
Keymaster

Hi,

I don’t think updating or restoring the theme would make any difference, since the problem seems to be local. Did you try logging in using a different user to see if that works better? There’s nothing in the theme which would make saving possible only sometimes, and sometimes not.

Best regards,
Rikard

May 25, 2022 at 5:51 pm in reply to: WordPress 6.0 Footer Widgets revert to default #1352962

Rikard
Keymaster

Hi rlitts,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 25, 2022 at 5:51 pm in reply to: WordPress 6.0 Footer Widgets revert to default #1352961

Rikard
Keymaster

Hi getfletch,

Are you overriding header.php or footer.php in your child them? If so, then please try to replace them with the parent theme files, then add your customisations back in after that. If you need further help, then please post admin WordPress and FTP login details in private.

Best regards,
Rikard

May 25, 2022 at 5:41 pm in reply to: Elegant change the highlight color of the text on the home page #1352957

Rikard
Keymaster

Hey Maggie,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

May 25, 2022 at 5:41 pm in reply to: Elegant Portfolio need CTA button in the menu #1352956

Rikard
Keymaster

Hey Maggie,

If you want it in your main menu, then there’s option under each menu item to display it as a button. You can set that under Appearance->Menus. If you want to place the button somewhere else, then you can try adding it to a widget in the header: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Best regards,
Rikard

May 25, 2022 at 5:38 pm in reply to: PHP Fatal Error #1352955

Rikard
Keymaster

Hey zimbo,

Thanks for reporting this. Do you have a step by step instructions on how to reproduce it?

Best regards,
Rikard

May 25, 2022 at 5:36 pm in reply to: Cannot edit any pages #1352953

Rikard
Keymaster

Hi,

Thanks for the update. Saving the theme options seems to be working as expected on my end, what exactly are you doing when you get the error message you are referring to?

Best regards,
Rikard

May 25, 2022 at 5:32 pm in reply to: Section Link #1352952

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 25, 2022 at 5:30 pm in reply to: Blog list text is not showing, just the title #1352950

Rikard
Keymaster

Hey rixi,

Did you create your posts using the Layout Builder? If so, then the except needs to be added manually to them. You can do that by activating the Excerpt field under Screen Options in the top right hand corner of the screen. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

May 25, 2022 at 5:26 pm in reply to: Demo import not working #1352949

Rikard
Keymaster

Hey sincura,

Thanks for the login details. Which demo are you looking to import?

Best regards,
Rikard

May 25, 2022 at 5:24 pm in reply to: Woocommerce categories not working #1352948

Rikard
Keymaster

Hi,

Thanks for the clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 25, 2022 at 5:19 pm in reply to: Accessing Enfold-Child #1352947

Rikard
Keymaster

Hi,

I cleared the cache from your caching plugin, and it’s working as expected on my end. If the site you are working on is a staging site under development, there’s not much point in having active caching.

Best regards,
Rikard

May 25, 2022 at 9:32 am in reply to: Paragraph dropdown missing in block text #1352887

Rikard
Keymaster

Hi,

Thanks for that, login details are working now. Could you post a link directly to a page where we can see the actual problem please?

Best regards,
Rikard

May 25, 2022 at 9:26 am in reply to: Accessing Enfold-Child #1352886

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 25, 2022 at 9:24 am in reply to: Portfolio header font size in listing #1352885

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 25, 2022 at 9:20 am in reply to: Collaboration #1352882

Rikard
Keymaster

Hey Helen,

Thanks for reaching out to us. We are not interested in your offer at the moment though.

Best regards,
Rikard

May 25, 2022 at 9:19 am in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1352881

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 25, 2022 at 9:15 am in reply to: H2 Stuck in all caps. #1352880

Rikard
Keymaster

Hi Jason,

Thanks for update. I checked your portfolio items, but I can’t find an item with that name. Could you create a test post for us, so that we can see the actual problem please?

Best regards,
Rikard

May 25, 2022 at 9:02 am in reply to: Old problem still not fixed ;/ – Backend / Page-Performance #1352879

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

May 24, 2022 at 7:53 pm in reply to: Y/A Not responsive on Mobil #1352812
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS instead:
```
@media only screen and (max-width:767px) {
  .home #av_section_1 {
    background-size: contain !important;
  }

  .home #av_section_1 .av-special-heading-tag {
    font-size: 48px !important;
    margin-bottom: 160px;
  }
}
```
Best regards,
Rikard
May 24, 2022 at 7:50 pm in reply to: icons displaying as boxes on initial login #1352810

Rikard
Keymaster

Hi Mitch,

Thanks for the update. If it’s working as it should now, then I don’t see any reason to change anything. But if you don’t need that modification, then it can be removed.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,711 through 13,740 (of 93,569 total)

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