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  • #1352985

    After update today I cannot edit pages! Yikes. Is this Enfold issue or

    Wp

    #1352993

    Hi,

    Thanks for contacting us!

    Which version of Enfold are you using? If not the latest version 4.9.2.3, could you please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold?

    If you are using the latest version, please create temporary admin logins and FTP logins and post them here privately so we can look into it :)

    Cheers!
    Yigit

    #1352996

    Yes EnfoldVersion: 4.9.2.3

    #1352997

    version 4.9.2.3

    #1353009

    Hi,

    Thank you for the info.

    We can edit the page but we get an error from the html editor syntax highligher (hesh) plugin.

    
    Uncaught TypeError: Cannot read properties of undefined (reading 'save')
        at R (hesh.js?ver=2.4.4:1:419185)
        at w (hesh.js?ver=2.4.4:1:415839)
        at hesh.js?ver=2.4.4:1:415438
    hesh.js?ver=2.4.4:1 Uncaught TypeError: Cannot read properties of undefined (reading 'getWrapperElement')
        at F (hesh.js?ver=2.4.4:1:419382)
        at hesh.js?ver=2.4.4:1:415438
    

    Please try to disable the hesh plugin temporarily, toggle the Enfold > Performance > File Compression settings, then purge the cache. Let us know if that helps.

    Best regards,
    Ismael

    #1353048

    Please try to disable the hesh plugin temporarily, toggle the Enfold > Performance > File Compression settings, then purge the cache. Let us know if that helps.

    Could not locate purge the cache button under performance

    #1353049

    Seems to be working after disabling plugin and clearing cloudflare cache and reactivating plugin

    #1353057

    Hi,

    Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
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