Page 435 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
June 22, 2022 at 3:30 pm in reply to: Collaboration Proposal #1356170

Rikard
Keymaster

Hey Roman,

Thanks for reaching out to us. We are not interested in any collaborations at the moment though.

Best regards,
Rikard

June 22, 2022 at 3:29 pm in reply to: General Styling – Fonts > there are no font size selections #1356169

Rikard
Keymaster

Hi,

Thanks for the update. It sounds like one of your media attachments has the impressum permalink already. You should be able to change that if you edit the media attachment under Media in the WordPress menu. Click the image to bring up details and alternatives, then click Edit more details in the bottom right hand of the modal. That should bring to a page where you can edit the media attachment permalink.

Best regards,
Rikard

June 22, 2022 at 3:16 pm in reply to: Enfold keeps using dynamic avia instead of custom.css #1356166

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 22, 2022 at 3:16 pm in reply to: Post tags as small buttons that don't overlap on mobile #1356165
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
span.av-post-metadata-category-link {
    line-height: 70px;
}
}
```
Best regards,
Rikard
June 22, 2022 at 3:13 pm in reply to: horizontal column gaps on mobile different than on web #1356163

Rikard
Keymaster

Hi,

Thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 22, 2022 at 3:02 pm in reply to: Error when try to Edit after Upgrade to WordPress 6.0 #1356162

Rikard
Keymaster

Hi,

Thanks for the update. I’m running PHP 8.0.19 without any problems on a test installation, so you should be able to update to that. If you should prefer to stay with 7.4, then I can’t see any problems with that either.

Best regards,
Rikard

June 22, 2022 at 2:38 pm in reply to: Footer Widget Missing on Child Theme #1356158

Rikard
Keymaster

Hey golfoparadiso,

Thanks for the login details. You have selected to use a custom page as a footer under Enfold->Footer. If you want the regular widget behaviour, then please change that setting accordingly.

Best regards,
Rikard

June 22, 2022 at 2:30 pm in reply to: Imported Googlefont looks different #1356156

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 22, 2022 at 2:29 pm in reply to: Ausgangstext Slider arbeiten nach Update nicht mehr Hallo, nach dem neuestem Up #1356155

Rikard
Keymaster

Hey Martin,

We are not aware of that being a general problem with the latest update. Could you post a link to where we can see the problem you are having?

Best regards,
Rikard

June 22, 2022 at 2:28 pm in reply to: Footer font color displays in a different color when using different devices #1356154

Rikard
Keymaster

Hi,

The login details are not working, please check and verify.

Best regards,
Rikard

June 22, 2022 at 10:59 am in reply to: default Enfold Contact forms and contact form7 arrive in my client spam folder #1356132

Rikard
Keymaster

Hi,

Did you check the email software your client is using? You could try to whitelist the address there for example.

Best regards,
Rikard

June 22, 2022 at 10:55 am in reply to: Footer font color displays in a different color when using different devices #1356130

Rikard
Keymaster

Hi,

I see that your site is hosted with wordpress.com, how exactly do we login there?

Best regards,
Rikard

June 22, 2022 at 10:51 am in reply to: Enfold keeps using dynamic avia instead of custom.css #1356129

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 22, 2022 at 10:03 am in reply to: Enfold keeps using dynamic avia instead of custom.css #1356118

Rikard
Keymaster

Hi,

Did you read my edit above?

Edit; it’s added in Quick CSS in the English language, I checked Dutch only at first.

Best regards,
Rikard

June 22, 2022 at 10:02 am in reply to: Not all websites find the Enfold Update #1356117

Rikard
Keymaster

Hey Michael,

You might have to install and configure this plugin: https://envato.com/market-plugin/. The updates could be blocked by a security plugin for example.

Best regards,
Rikard

June 22, 2022 at 10:01 am in reply to: default Enfold Contact forms and contact form7 arrive in my client spam folder #1356116

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 22, 2022 at 9:58 am in reply to: Post Update Wont Use Widget Footer #1356115

Rikard
Keymaster

Hi,

Are you overriding header.php or footer.php in a child theme? If so, then please try to replace those files with the parent theme versions. You can add your customisations back in after that.

The login details you posted are not working, please check if you should need further help.

Best regards,
Rikard

June 22, 2022 at 9:56 am in reply to: Footer font color displays in a different color when using different devices #1356113
Rikard
Keymaster
Hey imJas,

Please try the following in Quick CSS under Enfold->General Styling:
```
.footer_color a {
  color: #fff; 
}
```
Best regards,
Rikard
June 22, 2022 at 9:53 am in reply to: Twitch and Discord social icons not displaying #1356112

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 22, 2022 at 9:52 am in reply to: Post tags as small buttons that don't overlap on mobile #1356110

Rikard
Keymaster

Hi,

Thanks for the login details. I can’t load the page you linked to though:

The domain name in the URL is not associated with any active site on the WP Engine platform.

If this is your site, please visit your User Portal to ensure that your domain mapping and DNS records are configured correctly.

Still have questions? Contact Us.

Please post a link to where we can see the actual problem.

Best regards,
Rikard

June 22, 2022 at 9:49 am in reply to: Enfold Theme not loaded #1356108

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 22, 2022 at 9:48 am in reply to: Manually Updating Website Destroys the Layout #1356107

Rikard
Keymaster

Hey Pierre,

Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 22, 2022 at 9:43 am in reply to: Enfold keeps using dynamic avia instead of custom.css #1356104
Rikard
Keymaster
Hi,

You have this CSS coming from your child theme:
```
@media (min-width: 1600px) {
.service-boxes .iconbox_content {
    min-height: 490px !important;
}
}
```
I can’t find the actual CSS in the child though, so maybe it’s coming from cache?

Edit; it’s added in Quick CSS in the English language, I checked Dutch only at first.

Best regards,
Rikard
- This reply was modified 3 years, 8 months ago by Rikard.
June 22, 2022 at 9:35 am in reply to: avia layout gone! #1356103
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
.av-slideshow-caption .container {
    width: 95%;
    max-width: 95%;
}
}
```
What exactly is the problem with caching and lazy loading?

Best regards,
Rikard
June 22, 2022 at 9:27 am in reply to: Conflict with Paid Membership Pro #1356101

Rikard
Keymaster

Hi ronmann,

Please try adding your code in a function instead, or follow the suggestions posted by @guenni007. That should hopefully help.

Best regards,
Rikard

June 21, 2022 at 9:10 pm in reply to: Problems with Buttons on iPhone / Responsive #1356061

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 21, 2022 at 8:49 pm in reply to: Color of headline of portfolio name in masonry #1356058
Rikard
Keymaster
Hi,

Please try this instead:
```
.av-masonry h3.av-masonry-entry-title {
    color: #009 !important;
}
```
Best regards,
Rikard
June 21, 2022 at 8:46 pm in reply to: Enfold keeps using dynamic avia instead of custom.css #1356057

Rikard
Keymaster

Hi,

There is padding applied to that element, is that what you are trying to get rid of? If you have a screenshot highlighting your intentions, then please share that with us.

Best regards,
Rikard

June 21, 2022 at 8:43 pm in reply to: horizontal column gaps on mobile different than on web #1356056

Rikard
Keymaster

Hi Tina,

We don’t have a list like that unfortunately, but I can give you a personal suggestion in private. Otherwise, you should be able to find people on freelancer networks.

Best regards,
Rikard

June 21, 2022 at 8:39 pm in reply to: Image Caption #1356055
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.av-image-caption-overlay-center p {
  font-weight: 100;
}
```
You can chose any even value up to 900.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,021 through 13,050 (of 93,420 total)

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