Hi,

If the problem is not there anymore, then it’s likely nothing to worry about. Please keep an eye out for any problems or further emails, and let us know if you should need any more help here.

Best regards,
Rikard

Hi,

Thanks for that. I think it depends on which device you are using, if the image is displayed in full or not? You can try using CSS though:

@media only screen and (max-width: 767px) {
.page-id-28 #av_section_1 .flex_column {
    width: 80%;
    display: table;
    margin: 0 auto;
}
}

But chances are that you will need a lot of CSS if you want to display them exactly the same on all types of devices.

Best regards,
Rikard

Hi,

Thanks for that. Your site seems to be working normally on my end, and I can’t see any error messages. Maybe this was a temporary problem?

Best regards,
Rikard

Hi,

Great, I’m glad that you solved the problem, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hi Daniel,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Tim,

Updating via FTP doesn’t mean that you have to have two theme folder, but it’s the most secure way of updating, as @thinkjarvis pointed out. If I update via FTP, then I create a new folder called enfold_new for example, then I upload all the files. After that I change the old folder to enfold_old, and the new one to only enfold, then I check if the site is working as it should. If it’s working as expected, then I delete the old version under Appearance in the WordPress menu.

Best regards,
Rikard

Hi,

Thanks for the clarification. We can’t say why your site is not indexed by Google unfortunately, maybe it would be better to reach out to their support? I checked your sites http response, and it’s returning a 200 code. That means that it’s accessible by users and bots: https://httpstatus.io/. You could check that the option to discourage search engines is not checked under Settings->Reading in the the WordPress menu.

Best regards,
Rikard

Hi,

Great, I’m glad that you managed to solve your problems. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Suze,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.responsive #top .cart_dropdown {
    z-index: 999;
    right: 5px;
}
}

Best regards,
Rikard

Hi,

Thanks for that. We are not aware of any security problem in the theme. Who exactly sent you this email?

Best regards,
Rikard

Hi,

Ok, I see how that could be confusing. The inline CSS of 72 pixels would take priority in that case.

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

You have set the body font to 19 pixels under Enfold->Advanced Styling, and that is what is currently applying. If you remove that, then the Typography settings should apply after that.

Best regards,
Rikard

Hi,

Thanks for the apology, it’s appreciated. If I suggest a to use a different element or a different way of doing something, it’s not to be rude. I’m only trying to help you out to have a better interaction with the theme.

Please help me understand why the special headings element works and the text element I was using does not. I do understand that only putting the 72px value in and nothing else means everything is set to 72px I’m confused about this part though….Each of those elements has the same text size component, where you can leave it blank or insert your desired text size for each screen size. I did that on the text element I initially used but it didn’t work. I had only placed text sizes in the last two screen sizes previously, but in the special headings element, I went ahead and filled in the size for each screen. Could that be part of the problem? Must you fill in all the text sizes for it to work properly?

This is what I tried explaining with the first test page I linked to. If you add inline CSS to any html markup, then in most cases it will override any other CSS which is trying to set the same value. I’ll try a different example:

//This text will override theme settings, and will always show at 70px
<h1 style="font-size: 70px;">My heading</h1>

//This text should get its size from the theme settings
<h1>My heading</h1>

Special Heading element – will get its styling from the theme settings. You can set the responsive font sizes under Enfold->General Styling->Typography. You can also set styling under Enfold->Advanced Styling.

Text Block element with responsive font settings – If you use a Text Block element and you set font sizes for each screen size in the element options, then that should override the general theme settings. Please note that you need to set values for all screen sizes, otherwise the last value set will apply to smaller screens.

I hope that explains it a bit clearer.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

.page-id-11020 #after_grid_row_1 .container {
    max-width: 100%;
    padding: 0;
}

.page-id-11020 #after_grid_row_1 .av-minimal-toggle .toggle_content {
    padding: 12px 0 11px 0;
}

If you need to add this to more than one element and page, then please add a class to the element options instead, and adjust the CSS accordingly. If you need help with new CSS, then let us know.

Best regards,
Rikard

Hi,

Thanks for expressing your opinion. I’ve given you examples of how the theme works, if you need further explanations to that, then please try to ask direct questions.

Best regards,
Rikard