Viewing 30 posts - 1 through 30 (of 31 total)
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  • February 4, 2022 at 8:00 pm #1338950
    extraeyes

    My I have a full with easy slider on over 110 pages. The type changed to black where it was white. On the mobile version the type is so large on the picture that it only shows 2 big black letters. http://www.photomagx.com

    Please help.

    February 5, 2022 at 6:26 am #1339001
    Rikard

    Hey extraeyes,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 5, 2022 at 11:55 pm #1339124
    extraeyes

    Thank you! While you are here, I have another thread open for the main menu links not working on the mobile version. Not sure if you can adress at same time.

    February 6, 2022 at 11:30 am #1339149
    Rikard

    Hi,

    Thanks for that. I checked a few of your pages, but I can’t see any Easy Sliders. Could you link directly to an example page please?

    Best regards,
    Rikard

    February 7, 2022 at 4:48 pm #1339403
    extraeyes

    Maine to Canada Travel Photography

    thank you

    February 7, 2022 at 7:20 pm #1339433
    Yigit

    Hi,

    Thanks for contacting us!

    The issue was fixed in the latest version of the theme. Could you please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.9.1? :)

    Best regards,
    Yigit

    April 24, 2022 at 1:54 pm #1349279
    extraeyes

    Good morning,
    the update did not resolve my problem. Any other suggestions please?

    Thank you.

    Pam

    April 25, 2022 at 8:45 am #1349356
    Rikard

    Hi,

    Please try this in Quick CSS:

    @media only screen and (max-width: 767px) {
.html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
    padding-top: 30px;
}
.slideshow_caption h2.avia-caption-title {
    font-size: 26px; 
}
.slideshow_caption .avia-caption-content p {
    font-size: 18px;
}
}

    Best regards,
    Rikard

    April 26, 2022 at 4:17 pm #1349549
    extraeyes

    Disregard for now phone not clearing cache/cookies not matter what I do.

    thank you.

    Pam

    • This reply was modified 2 years ago by extraeyes.
    April 26, 2022 at 5:36 pm #1349572
    extraeyes

    You were helpful in getting the type back to white, It turns out the issue was resolved when I flushed the cache with the host.

    Thank you!!!!

    Pam

    April 26, 2022 at 5:46 pm #1349576
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    July 27, 2022 at 5:52 pm #1359583
    extraeyes

    Sorry, someone just told me The slider pages still have the issue. It turns out that adding in the quick CSS and the updates have not resolved the issue. On my cell phone the type is huge. Page for example: https://photomagx.com/photography-hot-spot-locations/

    While I am here can you advise if there is a place for suggestions on features?

    Thank you for your help.

    July 27, 2022 at 6:40 pm #1359592
    Rikard

    Hi,

    Thanks for the update. You can set the font size for each screen size if you click into a slider element, then navigate to the Styling->Font Sizes tab.

    You can post a feature request here if you like.

    Best regards,
    Rikard

    July 27, 2022 at 7:15 pm #1359599
    extraeyes

    I have 300 pages. I need a resolution not a workaround that will take a full day. Why didn’t the update resolve the issue it like you said? Please advise how to fix this by not changing 300 pages. please

    July 27, 2022 at 8:08 pm #1359604
    Rikard

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (min-width: 768px) and (max-width: 1024px) {
h2.avia-caption-title {
  font-size: 30px;
}
}

@media only screen and (max-width: 767px) {
h2.avia-caption-title {
  font-size: 20px;
}
}

    Best regards,
    Rikard

    July 28, 2022 at 4:48 pm #1359716
    extraeyes

    That did not appear to work. I am having multiple issues. The Menu above the main menu became blacked out on the phone.
    Should I keep that separate I had another ticket in for that? I can add it into that post. In case you would like to address it, here is the page I am seeing it on. https://photomagx.com/photography-hot-spot-locations/maine-photo-hot-

    Could something else be causing these issues? And the type on the H1 MY TITLES on the pages have the words cut off on the phone ( only) like this:

    PHOTOGRAHY
    Y
    The travel photography page has this. AT https://photomagx.com/featured-articles-travel-photography/
    TRAVEL
    PHOTOGRAPHY LO
    CATIONS
    AGAIN THE PAGE SAMPLE TO SEE THE OVERSIZED TYPE ON THE PHONE IS – : https://photomagx.com/photography-hot-spot-locations/

    It seems my site is not converting to the phone layout well.
    Sending log-in credentials If you need them

    Thank you in advance. If you don’t mind, could you point me to how to embed an image here in this post to you so I can show you images when needed?

    THANK YOU!!!!

    • This reply was modified 1 year, 9 months ago by extraeyes.
    • This reply was modified 1 year, 9 months ago by extraeyes.
    July 28, 2022 at 7:19 pm #1359756
    Rikard

    Hi,

    Thanks for the update. Please try this CSS instead:

    @media only screen and (min-width: 768px) and (max-width: 1024px) {
h2.avia-caption-title {
  font-size: 30px !important;
}
}

@media only screen and (max-width: 767px) {
h2.avia-caption-title {
  font-size: 20px !important;
}
}

    Best regards,
    Rikard

    July 28, 2022 at 10:07 pm #1359764
    extraeyes

    I put that in and all of my menus on the phone version went black so I could not go to a page with an issue to check it.

    I deleted it and then they were still black.
    IIts important I get this up and running asap. Please help.

    I WENT BACK TO THE THREAD OF THIS ISSUE HAPPENING BEFORE. This is what it said. Keep in mind I am a lay person and I only know how to add code to the quick CSS under the general settings. That is where I put the code you supplied.
    this is the old answer in the thread. : Hi,

    You have inserted code snippets that should have been added to the functions.php file into Quick CSS field which broke the CSS and caused the issue.

    I have installed My Custom Functions plugin and moved your code there and that helped.

    Please review your website :)

    Best regards,
    Yigit

    APPARENTLY, I DID IT AGAIN… SORRY.

    thank you.

    • This reply was modified 1 year, 9 months ago by extraeyes.
    July 29, 2022 at 10:59 am #1359802
    Rikard

    Hi,

    I could add the CSS for you, but the login details you posted are not working. Please check and verify, then post working login details in private.

    Best regards,
    Rikard

    July 29, 2022 at 3:15 pm #1359858
    extraeyes

    sorry,.. new login is supplied. THANK YOU!! I’ll have to learn how to do this

    Thank you.

    July 29, 2022 at 8:15 pm #1359888
    Rikard

    Hi,

    Thanks for that. I’ve added some CSS for the slider captions in Quick CSS now, could you check to see if it works as you would expect it to now? After that we can move on to your other problems.

    Best regards,
    Rikard

    July 29, 2022 at 11:32 pm #1359904
    extraeyes

    SUCCESS!! THANK YOU!! The type looks great on the phone on the sliders now!!

    Problem number two occurred during this, the menu above the main menu and the main menu have been blacked out. I put a temporary menu on the front page but your swift attention is greatly appreciated!!

    Pam

    July 30, 2022 at 12:42 pm #1359917
    Rikard

    Hi,

    Thanks for the update. I’ve added CSS for the menu as well, please review your site again.

    Best regards,
    Rikard

    August 7, 2022 at 10:42 pm #1361025
    extraeyes

    Thank you. The menu above the main menu bar is now the right colors but the main menu is still blacked out. Can you see it on your cell phone when you try to help? All of my bold type is now gray. I don’t believe I ever had it gray. Could this code have changed that. I am going into the styling to try to fix.

    Thank you in advance for all of your help!!

    Pam

    • This reply was modified 1 year, 8 months ago by extraeyes.
    August 8, 2022 at 10:16 am #1361069
    Rikard

    Hi,

    Thanks for the update. Please try this CSS as well:

    .av-burger-overlay-scroll #av-burger-menu-ul a {
    color: #fff;
}

    I tried logging into your site, but the details are not working again.

    If you want to set the colour for the strong tag, then you can do so under Enfold->Advanced Styling.

    Best regards,
    Rikard

    August 20, 2022 at 10:12 pm #1362306
    extraeyes

    That did not do anything. The menu is still blacked out. My stats have dropped drastically. Please help.
    . I just logged in with the credentials supplied. they are still good;

    I am not sure if I should start a new thread, but while you are there, I just checked the menu and used Chrome Browser, and the website is not converting into the cell phone version, and you can barely read anything. It is converting in the brave browser, but the menu is blacked out.

    Can you please help with this. Any idea why all of these things are happening?

    Thank you

    • This reply was modified 1 year, 8 months ago by extraeyes.
    August 21, 2022 at 9:49 am #1362327
    Rikard

    Hi,

    I tried logging in with the details in private, and I got this message back:

    ERROR: Too many failed login attempts. Please try again in 8268 hours.

    Best regards,
    Rikard

    August 24, 2022 at 8:43 pm #1362692
    extraeyes

    I sent a message in the private content part only. Apparently it didn’t go through. Please see the section.

    August 25, 2022 at 11:35 am #1362755
    Rikard

    Hi,

    Thanks for that. I’ve added some more CSS for you, and your mobile menu is working as it should now. I checked your site on Chrome on mobile as well, and it looks good on my end. Did you try checking in an incognito tab?

    Best regards,
    Rikard

    August 27, 2022 at 3:37 pm #1362938
    extraeyes

    YOU ARE THE BEST!!!! THANK YOU!!! Menu looks good and the site converted to phone size.!

    Thank you so much for always helping me!

    Pam

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