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Hey Yasmine,
Our company is based in Austria, but most of the staff are not German speakers. None of the forum moderators are native German speakers, and most of our customer are not either.
Best regards,
RikardNovember 2, 2022 at 3:51 pm in reply to: License code to register and fault on website afterupdate events calender #1371083Hey Raf,
I see that you are running an old version of the theme, could you try to update to the latest version (5.2.1) to see if that helps please? The update to 5.2.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/If you can’t access the theme files, the I would recommend that you purchase your own theme license here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Otherwise you will have this same problem everytime you need to update the theme, which you should do on a regular basis.
Best regards,
RikardHi Lene,
Could you post a screenshot highligting what you would like to achieve with the icons please?
Best regards,
RikardHey woogie07,
I’m not sure I fully understand your intentions, but adding a widget to the header might do the trick? https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
Best regards,
RikardNovember 2, 2022 at 3:40 pm in reply to: ENFOLD compatibility with WP6.1 and WooCommerce 7.0.1 #1371076Hey signumsrl,
We are not aware of any problems with either of those versions, but I would recommend that you update on a staging copy of your site and test the updates there first.
Best regards,
RikardHi Patrick,
Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey ttem,
Could you try to update to PHP 8.0 to see if that helps? If not, then please share admin WordPress login details with us in private.
Best regards,
RikardNovember 2, 2022 at 3:31 pm in reply to: Update to Enfold 5.2.1 breaks footer and other child elements #1371071Hi,
Thanks for the details. Could you share FTP login details with us as well please?
Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that we could help. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Franz,
Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please try this CSS as well:
@media only screen and (max-width: 767px) { .slideshow_align_caption { vertical-align: bottom; } }Best regards,
RikardHi,
Thanks for the update. Could you check your error logs to see why the server is returning a 406 error on the admin-ajax.php file when editing a page?
Best regards,
RikardHi,
Thanks for the update. Maybe there’s an alternative plugin which you could use?
Best regards,
RikardNovember 1, 2022 at 8:53 pm in reply to: WooCommerce/WooCommerce Bookings issues after updating, JavaScript error #1370973Hi,
Thanks for the update. I might be missing something, but where is the JavaScript error coming from Enfold? Note that there are no missing files in the console on your staging site, but the behaviour still seems to be the same.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad to hear that it’s working as it should again. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardNovember 1, 2022 at 8:38 pm in reply to: How to change the px for when the Burger menu appears? #1370967Hi,
Please try this CSS as well:
@media only screen and (min-width: 768px) and (max-width: 1198px) { #header_main #menu-item-search, #header_main li.av-burger-menu-main { display: block !important; } }Best regards,
Rikard-
This reply was modified 3 years, 5 months ago by
Rikard.
Hi Franz,
Please try the following in Quick CSS under Enfold->General Styling:
.av-sort-by-term { font-size: 22px; } .av-sort-by-term a { color: red; font-family: verdana; } .av-sort-by-term a.active_sort { color: blue; }Best regards,
RikardHi Judith,
Thanks for reaching out to us. Please follow this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/. If you want to download the theme files, then you can login to your Themeforest account, and download them from the Downloads section.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .caption_bottom .slideshow_caption .slideshow_inner_caption { padding: 0; width: 40%; } }Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardNovember 1, 2022 at 8:14 pm in reply to: Possible to change bullet character in bullet list? #1370956Hi,
Please refer to this: https://stackoverflow.com/questions/3200249/html-list-style-type-dash
Best regards,
RikardHey Petros,
Our support is limited when it comes to debugging third party plugins unfortunately, and the theme cannot be compatible with all plugins. Did you try deactivating all other plugins except WooCommerce and the plugin in question? Did you try changing PHP versions? Did you remove all custom code, if there is any?
Best regards,
RikardHi,
Thanks for that. You are getting 406 errors on the admin-ajax.php WordPress file, I’m not sure why that is though. Could you try reaching out to your hosting provider for clarification as to why that error is thrown please? https://kinsta.com/blog/406-error/
Best regards,
Rikard -
This reply was modified 3 years, 5 months ago by
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