Page 223 – Support | Kriesi.at – Premium WordPress Themes

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Posts
December 23, 2023 at 7:31 pm in reply to: Header: Language selector #1428830
Rikard
Keymaster
Hey Lene,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 479px) {
.responsive #top #wrap_all #header .social_bookmarks {
    display: block;
}
}
```
Best regards,
Rikard
December 23, 2023 at 3:08 pm in reply to: Shortcodes displayed in front page #1428787

Rikard
Keymaster

Hey Elena,

Could you post a link to where we can see the problem please?

Best regards,
Rikard

December 23, 2023 at 3:02 pm in reply to: Images Not Showing in the Editor #1428785

Rikard
Keymaster

Hey Debbie,

Thanks for the login details. You can set the image in the element indicated in the screenshot in private. I’m not sure why the image was removed, but it might have something to do with one of your plugins, Imagify for example. I tried searching for the image in question in your media gallery, but it couldn’t find anything.

Best regards,
Rikard

December 23, 2023 at 2:55 pm in reply to: Enfold update not available #1428783

Rikard
Keymaster

Hey sharynt3,

Did you register your theme license? If not, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

If the updates should not come through via the backend, then please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

December 23, 2023 at 2:53 pm in reply to: Enfold Showcase #1428782

Rikard
Keymaster

Hi coldstreamer,

Thanks for sharing, great work! :-)

Best regards,
Rikard

December 22, 2023 at 1:15 pm in reply to: avia layout builder issues #1428749

Rikard
Keymaster

Hey mauroleoni1,

Thanks for the login details. I’m not sure that I fully understand the problem you are having, could you try to explain it a bit further please?

Best regards,
Rikard

December 22, 2023 at 1:12 pm in reply to: same fonts for menu on desktop and mobile please #1428748

Rikard
Keymaster

Hi,

It works on my end, how can we reproduce the results you are seeing on your end?

Best regards,
Rikard

December 22, 2023 at 10:06 am in reply to: My page doesn’t show after an update #1428736

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 22, 2023 at 9:56 am in reply to: hotspots don’t stay where I put them #1428735

Rikard
Keymaster

Hi,

Sorry for the late reply. I tried importing the settings from the parent theme under Enfold->Import/Export, and that seems to have worked. Could you have a look on your end and verify please? If you want to import your previous child theme settings, then please import the settings file which I uploaded in the media gallery.

Best regards,
Rikard

December 21, 2023 at 4:34 pm in reply to: Image and Caption Styling not working on mobile devices. #1428678

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 21, 2023 at 4:33 pm in reply to: Update my Enfold Theme to the latest version #1428677

Rikard
Keymaster

Hey Alexandre,

If you can’t get access to the account which was used to purchase the license, then I would recommend that you purchase a new license. Otherwise you will have this problem every time you need to update or access the theme files.

Once you have access to the theme files, then the update to 5.6.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 21, 2023 at 4:30 pm in reply to: adjust the color of submit button forms #1428676

Rikard
Keymaster

Hey JannyPolak,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

December 21, 2023 at 3:54 pm in reply to: Link appearing above sidebar? #1428673
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.sidebar li.page-item-4851 {
  display: none;
}
```
Best regards,
Rikard
December 21, 2023 at 3:03 pm in reply to: My page doesn’t show after an update #1428668

Rikard
Keymaster

Hi,

Thanks for that. I activated debug mode under Enfold->Layout Builder->Show advanced options->Debug mode, then copied the shortcodes from the problem page to a new page, and that seems to have worked. Please check the test page in private.

Best regards,
Rikard

December 21, 2023 at 2:56 pm in reply to: same fonts for menu on desktop and mobile please #1428666
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
#av-burger-menu-ul li a:hover {
    color: #daa520 !important;
}
```
Best regards,
Rikard
December 21, 2023 at 2:52 pm in reply to: decrese space between logo and menu #1428664
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.av_minimal_header #header_main .container {
    height: 80px;
    line-height: 80px;
}
```
Best regards,
Rikard
December 21, 2023 at 2:49 pm in reply to: Image and Caption Styling not working on mobile devices. #1428663

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 20, 2023 at 7:33 pm in reply to: My page doesn’t show after an update #1428628

Rikard
Keymaster

Hey cburgun62,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 20, 2023 at 5:05 pm in reply to: A memory size problem #1428621

Rikard
Keymaster

Hi,

Great, I’m glad that we could help :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Merry Christmas,
Rikard

December 20, 2023 at 5:04 pm in reply to: 404 page #1428620

Rikard
Keymaster

Hi,

You are welcome. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 20, 2023 at 5:03 pm in reply to: Menu sizes and colors – quite urgend #1428619

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 20, 2023 at 5:02 pm in reply to: doppeltes burger menu #1428618
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
December 20, 2023 at 4:10 pm in reply to: Tab Section – 1st Tab spacing with next element #1428615

Rikard
Keymaster

Hey stjl2021,

I’m not sure I fully understand the problem you are having. Could you try to explain a bit further, or post a screenshot highlighting the problem please?

Best regards,
Rikard

December 20, 2023 at 4:09 pm in reply to: Margin text block (text) to column – lef and right #1428614

Rikard
Keymaster

Hey Henning,

It looks like you have managed to align the element in question already? If you should need further help, then please share a screenshot highlighting your intentions a bit further.

Best regards,
Rikard

December 20, 2023 at 4:06 pm in reply to: Guest Post request. #1428613

Rikard
Keymaster

Hey Gaia Greeta,

Thanks for reaching out to us. We are not accepting guest posts at the moment.

Best regards,
Rikard

December 20, 2023 at 3:46 pm in reply to: Image and Caption Styling not working on mobile devices. #1428611
Rikard
Keymaster
Hi,

Thanks for that. This media query doesn’t seem to be closed:
```
@media only screen and (min-width:989px) {
.phone-info { font-size: 14px; padding-top: 20px; padding-bottom: 20px; padding-right: 100px;}
```
Best regards,
Rikard
December 20, 2023 at 2:48 pm in reply to: manuelle Freischaltung Support-Forum #1428608

Rikard
Keymaster

Hey lf,

I logged in using your account, and it seems to be working as it should on my end. If you want to open a new thread, then please go the Enfold sub forum.

You can only import one demo at a time unfortunately, but you can use parts from different demos if you import them manually. To do that I would suggest that you set up two sites and import the demos you are interested in on those sites. You can then activate debug mode under Enfold->Layout Builder->Show advanced options->Debug mode in order to see the shortcodes which are generated by the Enfold layout builder. You can then copy shortcodes between your two sites.

Best regards,
Rikard

December 20, 2023 at 1:46 pm in reply to: hotspots don’t stay where I put them #1428602

Rikard
Keymaster

Hi,

Thanks for the update. Which specific theme options are not applying?

Best regards,
Rikard

December 20, 2023 at 11:53 am in reply to: Schriftgröße bei Tabellen #1428587

Rikard
Keymaster

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 20, 2023 at 10:54 am in reply to: text block too wide for mobile #1428583

Rikard
Keymaster

Hi,

Thanks for the update. I’ve removed the inline style, and it looks fine on my end. Please have a look on your end as well.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 6,661 through 6,690 (of 93,582 total)

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