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Hey Imaginacomm,
When selecting the image from the Media library, you will get an option on the right hand side of the screen called ATTACHMENT DISPLAY SETTINGS, did you check the resolution you have selected there?
Best regards,
RikardHey James,
Which version of PHP are you running on the site? To avoid things like these in the future you should perform all updates on a staging version of the site first. If you should need help maintaining your site then I can recommend a service to help you out with that.
Best regards,
RikardHey Deanna,
Which version of PHP are you running on the server? Also, you should always perform updates on a staging server first to avoid things like these on your production sites. If you should need help maintaining your sites then I can recommend a service like SteadyWP.
Best regards,
RikardJanuary 21, 2018 at 8:13 am in reply to: .phone-info span color only targeting alpha characters, not numeric character… #900298Hey tmputnam,
I can’t see that happening on my end using Chrome, did you try clearing your browser cache and reload the page?
Best regards,
RikardHi,
Thanks for that, though I’m not sure exactly what you are trying to add which is not saving? I tried editing the bottom text block on the page in private and that worked without any problems. I added the word “edit” in a paragraph.
Best regards,
RikardHey payet,
Thanks for reaching out. Did you check the logs on your server to see why it’s throwing that error?
Best regards,
RikardHey Debby Rijvers,
Thanks for reaching out. You can download the latest version of the theme on your Themeforest account, the place where you bought the theme.
Best regards,
RikardHi,
Thanks for the feedback, would you be able to run an alternative plugin for your SEO?
Best regards,
RikardHi,
The PHP version you are using is very old, running WordPress requires minimum 5.6. Could you try updating the PHP version to that or higher please?
Best regards,
RikardHey czar,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardJanuary 21, 2018 at 7:48 am in reply to: Fullwidth Easy Slider with video doesn't work on mobile #900287Hi,
Thanks for the feedback, please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Thanks for that, though your site seems to be offline? Please see private.
Best regards,
RikardHi Katja,
Thanks for the login details, how can we reproduce the problem?
Best regards,
RikardHi,
Please try this instead:
.home #av_section_1 .avia-content-slider-odd { margin-top:0 !important; }Best regards,
RikardJanuary 21, 2018 at 7:30 am in reply to: Enfold 4.2 update caused missing Mobile menu (Plugin issue) #900282Hey Colin,
I wouldn’t recommend going back to 3.1 since that is very old. Do you really have to use that plugin? There are other ways of creating multiple menus, maybe you could try using widgets instead?
Best regards,
RikardHi,
Thanks for the feedback, do you know the exact version of PHP 7 you were running? If it’s 7.2 then we have had problems with that, 7.1 should work though.
Best regards,
RikardHi,
Thanks for the feedback, on which page can we see the problem?
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Paul,
Thanks for contacting us. You can purchase Enfold here: themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. I’m not sure what Assets is though, I think that is something custom to your friends site?
Best regards,
RikardHi,
Updating to PHP 7 or 7.1 should likely fix your problems, please let us know if you should need any further help from us.
Best regards,
RikardHi,
Thanks for that, you are using an old version of the theme. Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
Thanks for that, I got an error as well, but I don’t think this is down to which theme you are running since that is core WordPress functionality. The error message I got was that the process exceeded the max execution time, that should be able to be adjusted on your server by your hosting provider.
Best regards,
RikardHi,
I couldn’t see any problems like that on my end using Chrome, could you post a screenshot of the issue and in which browser you are seeing it please?
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
.av-masonry-entry-title { font-family:arial !important; text-align:center; }Best regards,
RikardHey Jean-Marc,
You are running an old version of the theme, could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardJanuary 21, 2018 at 6:38 am in reply to: Hide child catagories + hiding breadcrumbsbar homepage #900268Hi,
Great, glad you found a solution and thanks for sharing :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, glad you found a solution and thanks for sharing :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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