My client tried to update his site to the newest version of Enfold. Screen went entirely white. Bluehost troubleshooting now, but appears there’s a PHP error. Website is entirely compromised.
Which version of PHP are you running on the site? To avoid things like these in the future you should perform all updates on a staging version of the site first. If you should need help maintaining your site then I can recommend a service to help you out with that.
The site is hosted (since 2012) at Bluehost. My client has been updating the site himself without problems until this most recent release of Enfold.
The PHP version is 5.6
Also problem with update. Update from 4.2 to 4.2.1, Fatal Error:
…./wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php on line 2556
Went back to 4.2, and this works. Tried again with 4.2.1 – Fatal Error like before. Seems, I need to wait to the next version. Will try the same game with another website.
Ok. Now I found out MY mistake. There was a old code in the htaccess file, which kept the php version on 5.2. even when I changed it in the backend of my hoster. Ahhhh, so stupid!!!!
I changed this, and now update 4.2.1 works fine!
To everybody. Check the php version carefully!
René the blockhead :(
Glad to hear that it’s fixed and thanks for sharing how it was fixed on your site, it would surely help others with the same issue :)
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