Hey Stuart,

As Envato/Themeforest handles all distribution and payments of the theme, I will have to direct you to their support.

Best regards,
Rikard

Hi,

Please try this instead:

@media only screen and (max-width: 479px) {
.av-magazine-thumbnail {
  width:100% !important;
}
}

Best regards,
Rikard

Hey luanena,

Please try the following in Quick CSS under Enfold->General Styling:

#mobile-advanced {
  display:none !important;
}

Best regards,
Rikard

Hey PhatJ,

Please refer to this: http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Rikard

Hi,

Sorry about that, I did try that now and I get the same error that you described earlier. The preview doesn’t change when Get is in there, and the builder just spins after saving the page. We actually have seen this happen before, I’m not sure if the word was get that time though.

Could you try to activate debug mode in order to see shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy all of the shortcode to a new page to see if that helps?

Best regards,
Rikard

Hi,

Thanks for the feedback, just let us know if you have any further questions for us :-)

Best regards,
Rikard

Hi,

Thanks for the feedback, though I’m not sure what you mean by activating the second menu? Where exactly did you do that? Maybe you could try to use the Fullwidth Submenu from the Layout Builder?

Best regards,
Rikard

Hi Lena,

Thanks for the screenshot, though a layout like that would have to be created with a sidebar. Could you try adding the blue elements on the right to a widget in a sidebar instead and show that sidebar on the page in question?

Best regards,
Rikard

Hi,

Thanks for the feedback, though you don’t have Enfold activated? Could you activate it so that we can have a close look after that please?

Best regards,
Rikard

Hi,

Thanks for the feedback, I did try to change the first heading but it seems to have worked on my end. Could you have a look please? Maybe something is going on locally on your computer, so please make sure to clear your browser cache and reload the page. Or try a different browser or incognito window in Chrome.

Best regards,
Rikard

Hi Lin,

96mb is still pretty low as the theme is rather large, could you try to increase it to 256mb?

Best regards,
Rikard

Hey KK,

You have this in your CSS which I think it causing that:

.responsive .container {
    max-width: 100%!important;
    padding: 0 25px!important;
}

Are you able to have a sidebar inline with your content on any type of page or post?

Best regards,
Rikard

Hey jgeorge64uk,

1. You can upload a separate logo under Enfold->Header->Transparency Options.

2. I can’t see any problems on my end, it looks centered. Could you post a screenshot of what you are seeing on your end please?

Best regards,
Rikard

Hey perlundgren,

That is because of a setting in Jetpack, I’m not exactly sure which one it is but I think you should be able to find it in the plugin options?

Best regards,
Rikard

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard