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  • #912230

    Hi there,
    It looks like the icon box doesn’t like having 1/2 columns in it:

    There are 2 issues:
    1. The second column start lower than the 1st one.

    2. The background color doesn’t enclose the text in the icon box.
    In case you need it, here are the shortcodes I’m using:

    [av_icon_box position='top' icon_style='' boxed='' icon='uf100' font='flaticon' title='Contents' link='' linktarget='' linkelement='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border=''  (Purchase code hidden if logged out) =''  (Purchase code hidden if logged out) =''  (Purchase code hidden if logged out) ='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' custom_class='' admin_preview_bg='']
    
    [av_one_half first]<a href="#free-lessons-guitar-sites">Free lessons >></a>
    
    <a href="#paid-lessons-guitar-sites">Paid lessons >></a>
    
    <a href="#tablature-guitar-sites">Song tablature >></a>
    
    <a href="#online-guitar-tools">Online guitar tools >></a>
    
    [/av_one_half]
    
    [av_one_half]<a href="#guitar-news-sites">News >></a>
    
    <a href="#guitar-tech-sites">Technical >></a>
    
    <a href="#guitar-software-apps">Software/Apps >></a>
    
    <a href="#cool-guitar-sites">General coolness >></a>
    
    [/av_one_half]
    
    [/av_icon_box]
    

    Can you fix this please?
    Thanks,
    Tom

    • This topic was modified 1 year, 1 month ago by  fisherman.
    #912339

    Hey Tom,

    Try to remove the space between this code:

    
    [/av_one_half]
    
    [av_one_half]<a href="#guitar-news-sites">News >></a>

    it should be like:

    
    [/av_one_half][av_one_half]<a href="#guitar-news-sites">News >></a>

    Hope this helps :)

    Best regards,
    Nikko

    #912694

    Thanks, that fixes issue no. 1, but issue no. 2 still remains.
    The icon box background color doesn’t enclose the text…
    What should I do?
    Thanks,
    Tom

    #912937

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #912958

    Hi, there is no need for you to log in.
    Just paste the shortcode I gave in the initial support post into your Enfold installation, and you’ll have the error as well.
    I tried it with another Enfold installation on a different server, and the same thing happened.
    The box does not go down to the bottom of the text, if there are 1/2 columns placed into the Icon box via shortcode.
    Best,
    Tom

    #913128

    Hi Tom,

    You will need to set a minimum height to the element for the background to cover the content:

    .iconbox_content {
      min-height:300px;
    }

    Best regards,
    Rikard

    #913220

    Hi, thanks, but this is more of a hack than a real solution. This doesn’t address the responsive view, and also is global to all of the icon boxes on the site.
    I’ll target it to work on this page only and add the media query, but will you fix this error in the next release please?
    Best,
    Tom

    #913499

    Hi Tom,

    I’ve never seen that before, likely due to most customers not using layout shortcodes in an element like that which is not supported by the layout builder. I’m guessing that is happening because you are using shortcodes, if you only use regular content, does the same thing happen?

    Best regards,
    Rikard

    #915364

    Hi, with normal content, it works fine.
    But I think having column shortcodes in an icon box is a widely used thing, especially for table of contents for longer articles, like I’m using it.
    Will you fix this? Or is there any other way to create a 2-3 column table of contents with a boxed background?
    Best,
    Tom

    #915665

    Hi,

    We are not sure if there will be a fix on that and if yes – when.
    We have forward the issue to our developers for you although.

    Best regards,
    Basilis

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