Page 1873 – Support | Kriesi.at – Premium WordPress Themes

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Posts
February 17, 2018 at 5:38 am in reply to: Logo center, menu below; change the point where mobile menu appears #913478

Rikard
Keymaster

Hi,

Thanks for the feedback, though I can’t reproduce that error on my end. We will need to be able to inspect the actual element you need to remove to be able to give you correct code.

Best regards,
Rikard

February 17, 2018 at 5:36 am in reply to: No so many entries on Magic menu !? #913477

Rikard
Keymaster

Hi,

Thanks for the login details, where are you not seeing that option? Please point out the page/post and the exact location.

Best regards,
Rikard

February 17, 2018 at 5:32 am in reply to: Black space above color section full screen video #913475
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.click-me-toggle-close {
  display:none !important;
}
```
Best regards,
Rikard
February 17, 2018 at 5:29 am in reply to: Fatal error: Declaration of avia_sc_comments_list: #913474

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 17, 2018 at 5:25 am in reply to: eVision Responsive Columns #913469
Rikard
Keymaster
Hi Gerhard,

You will likely need to play around with the value a bit to get it looking right. This works when I check in my browser:
```
figure.wp-caption.alignleft {
    margin: 4px 5px 10px;
}
```
Best regards,
Rikard
February 17, 2018 at 5:23 am in reply to: Still want to use anchor link on mobile when color section is hidden #913468
Rikard
Keymaster
Hi,

Please try this instead:
```
.page-id-19 #after_section_3 .content {
  padding:0 !important;
}
```
Best regards,
Rikard
February 16, 2018 at 7:10 am in reply to: Mobile view – Enfold #913152

Rikard
Keymaster

Hi,

Thanks for the feedback. Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 16, 2018 at 7:06 am in reply to: Enfold V 4.2.3 Update Crashes my Website #913149

Rikard
Keymaster

Hey reamesr,

I think that would be a problem local to your environment, did you try updating manually via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 16, 2018 at 7:05 am in reply to: WPML Position #913148

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 16, 2018 at 7:04 am in reply to: Align Image In Color Section #913147

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 16, 2018 at 7:03 am in reply to: Button Animation #913146

Rikard
Keymaster

Hey Stuart,

I’m not sure, could you post a link to your site so that we can have a closer look maybe? Please note that this is the pre-sale channel and we don’t provide technical support here, if you could register on the forum first then we can help you out there.

Best regards,
Rikard

February 16, 2018 at 7:00 am in reply to: Create a password protected entry point? #913145

Rikard
Keymaster

Hi,

Great, let us know if you find something useful.

Best regards,
Rikard

February 16, 2018 at 6:57 am in reply to: Increase page margins on stretched layout #913144

Rikard
Keymaster

Hey biancajolly,

You can set the container size under Enfold->General Layout->Dimensions.

Best regards,
Rikard

February 16, 2018 at 6:56 am in reply to: Events Calendar Pro Breaks Masonry Order by Options #913143

Rikard
Keymaster

Hi David,

Thanks for the login details. If you uncheck Recurring event instances, does that change anything?

Best regards,
Rikard

February 16, 2018 at 6:44 am in reply to: Custom blog layout #913141

Rikard
Keymaster

Hey prana3stil,

Are you using the blog element to display your posts? And is that on the same page as you have selected in the theme options? If so then please try to deselect the page in the theme option to see if that helps. If not then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 16, 2018 at 6:39 am in reply to: Blog featured image lost when in advanced layout editor #913140

Rikard
Keymaster

Hey mclweb,

When using the layout builder for posts, then you will need to add all content to it manually. That includes the featured image and excerpt etc.

Best regards,
Rikard

February 16, 2018 at 6:37 am in reply to: Blank page after the last theme update #913138

Rikard
Keymaster

Hi,

Your site is not loading at all on my end, the server is returning a 500 internal server error. Do you have access to server logs to see what could be going wrong?

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 16, 2018 at 6:33 am in reply to: Issue with Easy Slider video in colour section – help please. #913137

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. We’ll leave the thread open in case you should need any further help on the topic.

Best regards,
Rikard

February 16, 2018 at 6:30 am in reply to: Still want to use anchor link on mobile when color section is hidden #913136
Rikard
Keymaster
Hi,

Please try this in Quick CSS to remove the padding from that section:
```
@media only screen and (max-width: 1200px) {
.home #after_section_3 .content {
  padding:0 !important;
}
}
```
Best regards,
Rikard
February 16, 2018 at 6:27 am in reply to: Diagonal Background Image #913134

Rikard
Keymaster

Hi,

Thanks for sharing your code @guenni007, much appreciated :-)

Best regards,
Rikard

February 16, 2018 at 6:25 am in reply to: Fatal Error from av-helper-masonry.php line 685 #913133

Rikard
Keymaster

Hi,

Thanks for the screenshot, though we will need access to the site to be able to help you out. We have had some problems with PHP7.2, would you be able to run 7.0 or 7.1 to see if that helps?

Best regards,
Rikard

February 16, 2018 at 6:18 am in reply to: How to use the woocommerce buy button on any page with a shortcode #913132

Rikard
Keymaster

Hey svetkol,

I’m not sure but I think you need to do this to achieve that: https://docs.woocommerce.com/document/override-loop-template-and-show-quantities-next-to-add-to-cart-buttons/

Best regards,
Rikard

February 16, 2018 at 6:16 am in reply to: How to change the font color of a contact form element? #913130

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

February 16, 2018 at 6:14 am in reply to: neverending layoutslider story #913129

Rikard
Keymaster

Hi,

I totally agree @guenni007, updates should be conducted with great caution and preferably on a staging or local server first.

Best regards,
Rikard

February 16, 2018 at 6:12 am in reply to: icon box with 1/2 column error #913128
Rikard
Keymaster
Hi Tom,

You will need to set a minimum height to the element for the background to cover the content:
```
.iconbox_content {
  min-height:300px;
}
```
Best regards,
Rikard
February 16, 2018 at 6:06 am in reply to: PNG Logo over Fullwidth Easy Slider #913127

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, did you try that out @Vincent_Vega1?

Best regards,
Rikard

February 16, 2018 at 5:35 am in reply to: Social Media Icons Not Showing on Mobile Site #913122

Rikard
Keymaster

Hi Ryan,

Thanks for the feedback, please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 16, 2018 at 5:34 am in reply to: Embedding Mediazilla videos to match height & width #913118
Rikard
Keymaster
Hi Jim,

Thanks for the link. I think you should be able to try that out in Quick CSS under General Styling:
```
.videoWrapper {
position: relative;
padding-bottom: 56.25%; /* 16:9 */
padding-top: 0;
height: 0;
}
.videoWrapper iframe {
position: absolute;
top: 0;
left: 0;
width: 100%;
height: 100%;
}
```
Best regards,
Rikard
February 16, 2018 at 5:28 am in reply to: Advanced Layout Editor does not work as Blog Post Editor #913116

Rikard
Keymaster

Hey Steffen,

That is how it’s supposed to work, when using the layout builder for posts then you need to add everything manually to it. You can add the excerpt to the Excerpt field, if you don’t see it then please activate it under Screen Options in the top right hand corner of the screen.

Best regards,
Rikard

February 16, 2018 at 5:26 am in reply to: e-mail address is clipped on page on Iphone portrait #913114

Rikard
Keymaster

Hi,

You will need to break the text with CSS like the one posted earlier, the other option would be to decrease the text size.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,161 through 56,190 (of 92,369 total)

← 1 2 3 … 1,872 1,873 1,874 … 3,077 3,078 3,079 →