Page 1873 – Support | Kriesi.at – Premium WordPress Themes

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March 14, 2018 at 4:58 am in reply to: Combo of Color Section and Advanced Layerslider won't work #926381

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

March 14, 2018 at 4:57 am in reply to: Logo and main menu visible during page load #926380

Rikard
Keymaster

Hi,

I don’t think that is possible to be honest with you, since pages load in their entirety when you select to go to a different page, including the header. I tried to reproduce your problem but I couldn’t, the header is visible all the time on my end.

Best regards,
Rikard

March 13, 2018 at 2:37 pm in reply to: JS and CSS unable to optimizated #926094

Rikard
Keymaster

Hi YongyanLi,

Please read this thread, it will likely answer most of your questions: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/

Best regards,
Rikard

March 13, 2018 at 2:35 pm in reply to: Enfold Layer Slider WP #926093

Rikard
Keymaster

Hi Alan,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 2:35 pm in reply to: How can I re-install Enfold theme to a new WP-Sites? #926092

Rikard
Keymaster

Hey JRMAX85886,

Maybe a plugin like this could help you achieve that? https://wordpress.org/plugins/wp-migrate-db/

Best regards,
Rikard

March 13, 2018 at 2:33 pm in reply to: A few issues after upgrading to 4.2.6 #926091

Rikard
Keymaster

Hi,

Thanks for the feedback. I can see that the video is not loading on your front page. Did you try to upload it to Youtube or Vimeo instead to see if that works better? You could also try a different element, a Color Section for instance.

About the buttons; I’m not sure where I can see the problem? Please link directly to where we can see the elements in question and point out the problems there.

Best regards,
Rikard

March 13, 2018 at 2:26 pm in reply to: OG plugin crashing Layout Builder #926085

Rikard
Keymaster

Hey laptophobo,

I’m not familiar with that plugin unfortunately, is it this one? https://wordpress.org/plugins/og/

Best regards,
Rikard

March 13, 2018 at 2:24 pm in reply to: Css for unqiue image (close margin) #926084

Rikard
Keymaster

Hi,

Ok, thanks for clarifying. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 13, 2018 at 2:21 pm in reply to: Close icon on hamburger menu. #926083

Rikard
Keymaster

Hi,

Thanks for that, could you upgrade the account to admin rights as well please? Also, your front page doesn’t display the burger menu?

Best regards,
Rikard

March 13, 2018 at 2:16 pm in reply to: Demo import not working #926081

Rikard
Keymaster

Hi,

I’m still redirected to the my account page and I can’t access the WordPress backend after I log in, URL in private. We can’t really check your issue unless we get access to the backend unfortunately. Maybe you could try to import the demo manually instead? You will find instructions in private as well.

Best regards,
Rikard

March 13, 2018 at 2:13 pm in reply to: mail chimp pop up sign up custom HTML no working #926078

Rikard
Keymaster

Hi Solan,

The functions.php file is located either in your parent- or child-theme folder, not in wp-includes. Could you try adding it there instead and remove the code from the file in wp-includes please?

Best regards,
Rikard

March 13, 2018 at 2:09 pm in reply to: Accordian breaking site temporally #926077

Rikard
Keymaster

Hi,

Thanks for the login details. On which page are you trying this and where?

Best regards,
Rikard

March 13, 2018 at 2:06 pm in reply to: Color Section background video not working #926075

Rikard
Keymaster

Hey Josh,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

March 13, 2018 at 9:38 am in reply to: Image with Hotspots: Change color background on rollover popups #925962
Rikard
Keymaster
Hey bonbuttercup,

Please try the following in Quick CSS under Enfold->General Styling:
```
.aviaccordion-preview-title {
  background:rgba(255,255,255,0.5);
}
```
Best regards,
Rikard
March 13, 2018 at 9:35 am in reply to: Animated numbers not layed out fullwidth #925960

Rikard
Keymaster

Hey wyzyncom,

Please try a Grid Row element instead, if you place layout elements inside of Color Sections then they will be limited to the container width set in the theme options.

Best regards,
Rikard

March 13, 2018 at 9:32 am in reply to: Accordian Slider Font #925958

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 9:29 am in reply to: Hiding Preview Image Placeholder / Icon When No Featured Image is Present #925956

Rikard
Keymaster

Hi sump22,

Great, glad you got it working and thanks for sharing your solution.

Best regards,
Rikard

March 13, 2018 at 9:28 am in reply to: header.php error #925955

Rikard
Keymaster

Hey Harris,

Great, glad you got it working. Could you share your fix with the community please? Let us know if you should need any further help on the topic or if we can close it as well.

Best regards,
Rikard

March 13, 2018 at 9:18 am in reply to: WordPress 5.0 Guttenberg Support #925950

Rikard
Keymaster

Hey Nathan Carr,

The layout builder in the theme has nothing to do with Gutenberg, so I don’t think you have anything to worry about.

Best regards,
Rikard

March 13, 2018 at 9:16 am in reply to: Main Menu and Sublevel Links #925948
Rikard
Keymaster
Hey thekingschurchlakeland,

I can’t see any low resolution like you are describing on my end, please post a screenshot of the problem.

You can change the background of the submenus using this CSS:
```
.sub-menu {
  background-color:transparent !important;
}
```
You can add dividers by adding this CSS:
```
.sub-menu li a {
  border-bottom:1px solid #ddd !important;
}
```
Best regards,
Rikard
March 13, 2018 at 9:08 am in reply to: Avisio #925944

Rikard
Keymaster

Hey Marc-Daniel Lewandowski,

We have stopped developing that theme unfortunately, I think it would be a good idea if you changed to a more modern one to be honest. Maybe you could have a look at Enfold?

Best regards,
Rikard

March 13, 2018 at 9:06 am in reply to: URGENT support required. Enfold theme redirecting all post and pages to 404 #925942

Rikard
Keymaster

Hey marcelimo,

Closing this, I have explained why to you in your second thread.

Best regards,
Rikard

March 13, 2018 at 9:04 am in reply to: Color Section Images Not Responsive … #925941
Rikard
Keymaster
Hi,

Thanks for the feedback. Please replace the CSS I sent previously with this, to see if that helps with the other sliders:
```
@media only screen and (max-width: 767px) {
.slideshow_caption {
   padding-top:0 !important;
}
}
```
Best regards,
Rikard
March 13, 2018 at 9:03 am in reply to: column content isn't aligning to top #925939

Rikard
Keymaster

Hey taylorchiu,

It looks like you have a divider added there, could you try to remove it? If you don’t succeed then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

March 13, 2018 at 9:00 am in reply to: HTTP 500 after latest Enfold update #925937

Rikard
Keymaster

Hey Blinkdesignnl,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 8:49 am in reply to: Enfold Version: 4.2.6 update sending all post and pages to 404 #925935

Rikard
Keymaster

Hey marcelimo,

I have replied to your other thread already, please don’t open more than one thread per problem as it won’t get you help any faster. We treat every thread the same; first in first out. Everyone gets the same attention.

Your problem is likely not theme related as there is no file called a2.php in our theme, and the styling doesn’t match the theme either, so it’s likely caused by something else.

Please stick to your first thread from now on.

Best regards,
Rikard

March 13, 2018 at 8:44 am in reply to: Enfold cannot be installed #925931

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 8:43 am in reply to: Support needed #925930

Rikard
Keymaster

Hey Alphons Gerritsen,

You can register on the support forum here.

Best regards,
Rikard

March 13, 2018 at 8:37 am in reply to: Detail product page isn't display #925929

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 13, 2018 at 8:34 am in reply to: Anchor #925928

Rikard
Keymaster

Hey genoa123,

Please post a link to where we can see the problem in question, also please post a screenshot highlighting it.

Best regards,
Rikard
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Viewing 30 posts - 56,161 through 56,190 (of 93,284 total)

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