Page 1871 – Support | Kriesi.at – Premium WordPress Themes

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March 14, 2018 at 2:32 pm in reply to: mobile search icon and menu overtop logo #926625

Rikard
Keymaster

Hey Colferg,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 14, 2018 at 2:30 pm in reply to: Enfold 4.2.6 make my website say fatal error #926624

Rikard
Keymaster

Hey Nathan,

Sorry for the problems, maybe Yigit’s suggestion here will help?

Best regards,
Rikard

March 14, 2018 at 2:28 pm in reply to: Suddenly, I cannot type in existing Avia Layout Builder Elements for editing #926622

Rikard
Keymaster

Hi,

Thanks for that, though I still can’t reproduce the problem. I edited the page in private, and I can type in all of the elements. Maybe there’s a problem with the user you are logging in as?

Best regards,
Rikard

March 14, 2018 at 2:17 pm in reply to: Main Menu Buttons / Images #926613

Rikard
Keymaster

Hey OhYa1337,

You can have buttons in the header, but they don’t look like in your screenshot, you would need custom CSS for that.

Best regards,
Rikard

March 14, 2018 at 8:52 am in reply to: 4.2.6 problem (very urgent!) thank you #926488

Rikard
Keymaster

Hi,

Glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 14, 2018 at 8:51 am in reply to: Search Icon missing in horizontal menu #926487
Rikard
Keymaster
Hi Jamie,

Please try this instead of your previous code:
```
@media only screen and (max-width: 767px) {
#menu-item-search, .av-burger-menu-main {
    display: none !important;
}
}
```
Best regards,
Rikard
March 14, 2018 at 8:47 am in reply to: Fifth column text align #926484

Rikard
Keymaster

Hey Weblevels,

Thanks for the login details, on which page can we see the problem?

Best regards,
Rikard

March 14, 2018 at 8:41 am in reply to: "Slide Show Full Width" not fixing image size if not pre-cropped images are used #926483

Rikard
Keymaster

Hi,

Could you try to crop the images you are using so that they are all the same height? I think that should solve your problem.

Best regards,
Rikard

March 14, 2018 at 8:38 am in reply to: Advanced layout builder is not working ? #926482

Rikard
Keymaster

Hey katrineskl,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 14, 2018 at 8:37 am in reply to: Upgrade to 4.2.6 #926481

Rikard
Keymaster

Hey Pete,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 14, 2018 at 8:36 am in reply to: Doubts with the theme Replete #926480

Rikard
Keymaster

Hey Silvio Leandro,

Thanks for reaching out.

You can purchase Replete through Themeforest here: https://themeforest.net/item/replete-ecommerce-and-business/3519946. 6 months of support is included with your purchase and it’s via email only.

You might also consider our most popular theme Enfold, it has a lot more options that replete. You can purchase that here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Best regards,
Rikard

March 14, 2018 at 8:21 am in reply to: User name and API key disappearing #926473

Rikard
Keymaster

Hey callsign66,

Thanks for the login details. Could you try to import the demo manually? You will find instructions in private.

Best regards,
Rikard

March 14, 2018 at 8:18 am in reply to: Stack Buttons One Per Line #926470
Rikard
Keymaster
Hey alliancepp,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-5247 #av_section_1 .avia-button-wrap {
    display: block !important;
}
```
Best regards,
Rikard
March 14, 2018 at 8:15 am in reply to: text over lapping on tablet #926469
Rikard
Keymaster
Hey elsrick91,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 990px) {
#contact h3 {
    font-size: 0.8em !important;
}
}
```
Best regards,
Rikard
March 14, 2018 at 8:12 am in reply to: Headline Rotator Drops onto line below when switching tabs in Browser #926468

Rikard
Keymaster

Hey Pete,

I can’t reproduce that on my end using Chrome, in which browser are you seeing that?

At some point you will likely have to update the theme, so you might want to consider moving your customisations into a child theme?

Best regards,
Rikard

March 14, 2018 at 8:03 am in reply to: Our Site Is Broken After Enfold Update #926465

Rikard
Keymaster

Hi Frank,

Thanks for the feedback. You can use (Email address hidden if logged out) , just make sure to post the login details here in private.

For your problem, maybe this could be the solution?

I would recommend that you update on a staging version of the site first, so that you won’t compromise your live site. Or you can leave the update until a later update.

Best regards,
Rikard

March 14, 2018 at 7:59 am in reply to: column content isn't aligning to top #926463
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-30051 .avia-content-slider {
  padding-top:0 !important;
}
```
Best regards,
Rikard
March 14, 2018 at 7:59 am in reply to: column content isn't aligning to top #926462
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-30051 .avia-content-slider {
  padding-top:0 !important;
}
```
Best regards,
Rikard
March 14, 2018 at 7:55 am in reply to: Enfold Portfolio Grid Pagination Scrolling Problem #926460

Rikard
Keymaster

Hi Mark,

I can’t see any login details in the thread unfortunately. How exactly did you send it? Please post the details in the private content box of your reply instead. That way all moderators can access the information.

Best regards,
Rikard

March 14, 2018 at 7:53 am in reply to: Import Enfold Dark Photography Demo #926458

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 14, 2018 at 7:52 am in reply to: Icons in Icon Element Tiny after upgrade #926457
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
a:link:before, a:visited:before {
    font-size: 20px !important;
}
```
Best regards,
Rikard
March 14, 2018 at 7:48 am in reply to: Error when saving Pages #926455

Rikard
Keymaster

Hi Ben,

1. I’ve turned it off for you.

2. I can’t reproduce that error on my end, could you try to clear your browser cache and reload the page please?

3. Where exactly are you having this problem? Please try to be as specific as possible how we can reproduce it and where.

Best regards,
Rikard

March 14, 2018 at 7:36 am in reply to: Easy Slider Full width and white space above #926451
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home main.content {
  padding:0 !important;
}
```
Best regards,
Rikard
March 14, 2018 at 7:32 am in reply to: Css for unqiue image (close margin) #926450
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
#contact .container {
    max-width: 100% !important;
    padding: 0 !important;
}

#contact .avia-image-container-inner {
    float:right !important;
}
```
Best regards,
Rikard
March 14, 2018 at 7:24 am in reply to: Problem with mobile behaviour #926445

Rikard
Keymaster

Hey seykom,

We’d be happy to check your site if you can post the URL for us.

Best regards,
Rikard

March 14, 2018 at 7:22 am in reply to: LayerSlider Error but we don't use it #926444

Rikard
Keymaster

Hi Susanne,

Thanks for the feedback. I’m not sure which version of the theme you are running since you have edited the information in style.css, could you make sure that you are running the latest version of the theme (4.2.6)? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If that is not the problem then please try to deactivate all plugins to see if there is a conflict coming from any of them.

Best regards,
Rikard

March 14, 2018 at 7:10 am in reply to: Link to latest theme download BEFORE 4.2? #926440

Rikard
Keymaster

Hey marketingagency,

Please see private.

LayerSlider is included in all versions of Enfold, no separate purchase is needed.

Best regards,
Rikard

March 14, 2018 at 7:05 am in reply to: Fullwidth Easy Slider Button line up #926439
Rikard
Keymaster
Hey SandraSquires,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #full_slider_1 .avia-button-center {
    display: inline-block !important;
}
```
Best regards,
Rikard
March 14, 2018 at 7:01 am in reply to: WP Back-End Admin is excruciatingly slow! #926437

Rikard
Keymaster

Hi lanelee,

Please open a new thread and include admin login details in private so that we can have a closer look.

Best regards,
Rikard

March 14, 2018 at 6:57 am in reply to: Contact form not working #926433

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

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Viewing 30 posts - 56,101 through 56,130 (of 93,284 total)

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