Page 1868 – Support | Kriesi.at – Premium WordPress Themes

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February 22, 2018 at 4:25 am in reply to: 4.2.4 Issues #915846

Rikard
Keymaster

Hi,

Thanks for the feedback. Where can we see the issue?

Best regards,
Rikard

February 22, 2018 at 3:57 am in reply to: Problem uploading Demos #915833

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 22, 2018 at 3:52 am in reply to: Modification and display bug #915832

Rikard
Keymaster

Hi Elsa,

Thanks for the screenshots, though I’m not sure how to reproduce the error? If you could try to explain exactly what you did to get the error then that would be helpful. First off though, could you try updating the theme to the latest version (4.2.4) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 22, 2018 at 3:45 am in reply to: Sub menu issue #915830

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2018 at 1:03 pm in reply to: Look forward #915413

Rikard
Keymaster

Hey Biggy,

We will just have to wait and see I think, the theme itself won’t be compatible with the Gutenberg editor within the foreseeable future though. I can just advise you to be extra careful before updating to 5.0.

Best regards,
Rikard

February 21, 2018 at 12:58 pm in reply to: Add Tahoma font to Enfold #915408
Rikard
Keymaster
Hi,

If you only need that font for you headers, then this should work:
```
h1, h2, h3, h4, h5, h6 {
  font-family: Tahoma, Verdana, Segoe, sans-serif !important;
}
```
Try putting it in Quick CSS.

Best regards,
Rikard
February 21, 2018 at 12:35 pm in reply to: Can't open home page to edit #915392

Rikard
Keymaster

Hi,

If moving the page should not help, then please try to deactivate all plugins to see if there is a conflict coming from any of them.

Best regards,
Rikard

February 21, 2018 at 12:33 pm in reply to: Can't open home page to edit #915388

Rikard
Keymaster

Hey info224,

Thanks for the login details. Please try to enable debug mode in order to see shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy the shortcodes to a new page to see if that helps.

Best regards,
Rikard

February 21, 2018 at 12:30 pm in reply to: MEGA NAV display problem #915387

Rikard
Keymaster

Hi,

Great, glad you got it working. I’ll leave the thread open in case you should need any further help on the topic.

Best regards,
Rikard

February 21, 2018 at 12:23 pm in reply to: Export swebsite from server A to server B #915381

Rikard
Keymaster

Hey cdepa,

You could do that with the WordPress and theme import/exporter, or you could use a plugin like this: https://wordpress.org/plugins/wp-migrate-db/

Best regards,
Rikard

February 21, 2018 at 12:20 pm in reply to: Self hosted video background in color section and Enfold 4.2.3 #915380

Rikard
Keymaster

Hi,

Thanks for the login details, though something must have changed since I don’t see the problem anymore on my end. Maybe it was being cached and it expired? Please see private.

Best regards,
Rikard

February 21, 2018 at 12:16 pm in reply to: How to change the side bar links #915376

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 21, 2018 at 12:15 pm in reply to: Parralax problems #915375

Rikard
Keymaster

Hi,

Great, glad you solved it. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2018 at 12:14 pm in reply to: re-szie logo #915374

Rikard
Keymaster

Hey smarta-brett,

I’m not sure that would be possible with CSS since the image will likely get distorted, but send us a link to your site and we’ll have a closer look.

Best regards,
Rikard

February 21, 2018 at 11:26 am in reply to: Woo Product grid broken #915354

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2018 at 6:37 am in reply to: Gravity Form not displaying with Enfold theme #915304

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 21, 2018 at 6:36 am in reply to: vimeo embed #915302

Rikard
Keymaster

Hi,

Thanks for that. The video you are linking to doesn’t exist, please see private.

Best regards,
Rikard

February 21, 2018 at 6:33 am in reply to: Full width image + Sidebar #915299

Rikard
Keymaster

Hi,

Thanks for the feedback, it’s difficult to know exactly what you referring to though. Could you post a link to the page in question so that we can have a closer look?

Best regards,
Rikard

February 21, 2018 at 6:27 am in reply to: Gravity Form not displaying with Enfold theme #915293

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2018 at 6:24 am in reply to: vimeo embed #915291

Rikard
Keymaster

Hey rikv,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 21, 2018 at 6:22 am in reply to: Top menu – secondary menu too long #915289

Rikard
Keymaster

Hi,

You could also try to move the menu item in question up in the list, that will likely save some space.

Best regards,
Rikard

February 21, 2018 at 6:22 am in reply to: Top menu – secondary menu too long #915286

Rikard
Keymaster

Hi,

Thanks for that, I see the same thing but I think it will be difficult to display that many menu items properly on all screen sizes. Did you try to set a smaller font size for the menu items? If that doesn’t work then you might have to consider creating another menu structure to display them.

Best regards,
Rikard

February 21, 2018 at 6:17 am in reply to: Full width image + Sidebar #915282

Rikard
Keymaster

Hey entrepreneur41,

Maybe you could try a Color Section element and then fake the sidebar by using for instance a 1/4 element and widget areas within it? If you should need any further help on the topic then please post a link to your site so that we can have a closer look.

Best regards,
Rikard

February 21, 2018 at 6:10 am in reply to: Can't embed video #915278

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 21, 2018 at 6:08 am in reply to: Updating theme on a multisite environment #915277

Rikard
Keymaster

Hey kjwaggz,

No it should not do that, but as usual we always recommend to have proper backups in place in case something should go wrong.

Best regards,
Rikard

February 21, 2018 at 5:49 am in reply to: Sub menu issue #915266
Rikard
Keymaster
Hi,

Please try this instead:
```
@media only screen and (min-width: 768px) {
  .sub-menu { 
    margin-top: -50px !important; 
  }
}
```
Best regards,
Rikard
February 21, 2018 at 5:44 am in reply to: Zoom images #915264

Rikard
Keymaster

Hey Petrucci86,

Maybe something like this could work? https://wordpress.org/plugins/woocommerce-image-zoom/

Best regards,
Rikard

February 21, 2018 at 5:39 am in reply to: Top menu – secondary menu too long #915261

Rikard
Keymaster

Hey Tina,

Thanks for the screenshot. Could you post a link to the site in question as well so that we can take a closer look please?

Best regards,
Rikard

February 21, 2018 at 5:35 am in reply to: Background Video – without Throbber (loader) #915260

Rikard
Keymaster

Hey Piotr,

Could you links to examples of both the problem and what you are looking to achieve please?

Best regards,
Rikard

February 21, 2018 at 5:30 am in reply to: Removing border from layout element but keeping main content border #915255
Rikard
Keymaster
Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
- This reply was modified 7 years, 5 months ago by Rikard.
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Viewing 30 posts - 56,011 through 56,040 (of 92,376 total)

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