Forum Replies Created
-
AuthorPosts
-
Hi gianmarizzi,
Your post contains no information at all for us to be able to help you.
Best regards,
RikardHi ItsMeOnly,
Great, glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Jeff,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Gaëlle,
I’m not sure I understand the problem, could you try to explain a bit further please?
Best regards,
RikardHi,
The CSS files in the Pingdom test seems to all be coming from Autoptimize, so I’m guessing you need to make adjustments to the plugin? This thread might be of interest to you as well: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/
Best regards,
RikardHey redping,
Do you want a video as the featured image? If so then there is no functionality for that in the theme unfortunately. Maybe you could try searching for a plugin which will add that for you?
Best regards,
RikardHi,
It has an ID already if you inspect the element in your browser. You can hide it for mobile using this in Quick CSS:
@media only screen and (max-width: 767px) { #full_slider_1 { display:none; } }Best regards,
RikardHi Diego,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMarch 29, 2018 at 7:39 am in reply to: Google Analytics script not working after Enfold update #934696Hi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
You can use (Email address hidden if logged out) , just make sure to post user name and password in private so that all moderators can access the details.
Best regards,
RikardMarch 29, 2018 at 7:32 am in reply to: WooCommerce 3.3.3 doesn't work properly on the purchase page #934693Hi Antonio,
Glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Karl,
You can find instructions on how to update manually via FTP here: http://kriesi.at/documentation/enfold/updating-your-theme-files/. If that doesn’t work then please post admin login details in private so that we can have a closer look. You might want to include FTP login details as well as we might need those too.
Best regards,
RikardHi ccpwebteam,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMarch 29, 2018 at 7:19 am in reply to: slider not working (media element not displayed on pages) #934690Hi,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for helping out @WP Turned Up. Please let us know if you should need any further help on the topic @ignitionworkshop.
Best regards,
RikardHey serge esteves,
Thanks for that, though the login details are not working so I couldn’t check the issue. Could you check and verify the login details please?
Best regards,
RikardHey klotzomat,
Thanks for the login details. I’m not sure if I understand you correctly or not, but I think you want to show a description for your menu items? If so, that will only show if you the header layout on the left, like in this demo: https://kriesi.at/themes/enfold-photography/
Best regards,
RikardHey cmgnaomi,
Could you try deactivating all plugins to see if one of them is causing a conflict please? If that is not the case then please post admin login details in private so that we can have a closer look.
Best regards,
RikardHey chalbo73,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Emiel,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. You can use your own email, or (Email address hidden if logged out) .
Best regards,
RikardHey a1sagi,
Thanks for that, your site seems to load fine and fairly quickly on my end though. How did you come to the conclusion that your speed problems are due to the theme you are running?
Best regards,
RikardHi,
Thanks for the feedback. Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHey FJakub,
You can set the header behaviour in the Layout menu on the right hand side of screen if you edit the page in question.
Best regards,
RikardMarch 26, 2018 at 4:30 pm in reply to: Coor Section Video Plays on all Devices except a Macbook Pro #933079Hi,
Thanks for the feedback. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi jb84,
What @guenni007 wrote is correct; 1 site 1 license. So if you have deleted one site then you can use that license for another one.
Best regards,
RikardHi,
Great, glad you found a working alternative. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Simone Rohler,
You can extend the support period through Themeforest, we don’t handle any sales ourselves. If you can’t access your Themeforest account then maybe you could try requesting a new password? If you can’t remember the email you used either then I would have to direct you to Envato/Themeforest support.
Best regards,
RikardHi Michael,
I’m sorry for the problems, could you try to delete the entire theme folder and then upload the new version via FTP to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If that doesn’t work then you can find the previous version in private if you want to roll back.
Best regards,
Rikard -
AuthorPosts
