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Posts
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Hi,
I have updated to the last version of Enfold and from that time all product are not possible to open.
I found out when I get rid the Product Purchase Button element, the issue disappear. But its not solution for selling products.
I have tried this workaround for one product. It runs but delete all translations, so no solution for me as well – https://kriesi.at/support/topic/woocommerce-product-page-advanced-editor-page-hanging/Do you have some solution? Should I delete an Enfold folder and copy the old version what I have caked up, I think 4.2.3?
Thank you for some fast reply.Hi Lukas!
Thank you for using Enfold.
Please try the solution that we provided in the following thread.
// https://kriesi.at/support/topic/4-2-5-woocommerce-issue/#post-923535
Regards,
IsmaelHez,
What is nowhere? What code do you mean?
I folowed Ismaels instructions.
From file: config-templatebuilder > aviashortcodes > product_snippet_button.php
Change this code around line 101:
ob_start();
//wc_clear_notices();/**
* hooked by: add_action( ‘woocommerce_single_product_summary’, ‘woocommerce_template_single_add_to_cart’, 30 );
*/
//do_action( ‘woocommerce_single_product_summary’ );$output .= ob_get_clean();
to this code:
ob_start();
wc_clear_notices();wc_get_template( ‘single-product/add-to-cart/’ . $product->get_type() . ‘.php’ );
$output .= ob_get_clean();
So, its done and issue continues.
Best,
LukasI’m with Lukas on this. While it stopped causing the resource look hogging all the server’s CPU and get the page to load for me, the issue is far from fixed. Now not a single product shows as in stock despite none of them having inventory management turned on.
Hi,
Our developers still investigate in the issue, to have a final result on that.
We appreciate the patience.Best regards,
BasilisHey again,
If you don’t have a solution, could you send me a download link of the latest enfold version where the woocommerce is running?
The main money income is from selling online excursions and now its more then week without those money. Its not possible for my client.
I need a solution now. Some fix or older version, please.
Thank you, LukasAre we still waiting on a fix? I haven’t been able to sell anything on my site for a week or so now….at least anything that isn’t a simple, virtual product that is.
Hi,
Our developers fixed the product purchase button issue. Please check the following thread.
Best regards,
IsmaelHI Ismael,
I updated the theme to 4.2.6. The same issue. So I tried change the code in the product_snippet_button.php. Still the same issue.
So I’m back at 4.2.4 version again and waiting for a different solution.Best,
Lukas@Lukas
I’m on the newest version and I just put in the new code and it works for me. I would assume there was an issue with way you put in the new code or something up with your server not loading the updated version.
The only other option is to wait for them to push the update with the fix included.
Hopefully all these major update issues….this issue, the auto-update issue, the header issue, etc…all serve as a lesson for the dev team to do more extensive tests on various setups…especially on ones with a Woocommerce setup that uses the various kinds of built-in product types.
Hi,
Yes we are fixing as many of the issues we can as possible!
Appreciate your patience a lot!Best regards,
BasilisHey guys,
After 2 weeks I tried to update the theme again. Unfortunately still the same issue. The product purchase button change code doesn’t help too.
Do you have an idea when the issue will be solved?Hi,
Do you have a staging or a test site? Please upgrade to version 4.2.6 then we’ll check the site again.
Best regards,
IsmaelHi Ismael,
Just updated to 4.2.6. You can see the issue. All excursions are woocommerce products.The owner stopped business and went to vacation so just now we have few days to find a solution.
Regards,
LukasHi,
Thank you for the update. The site is still running on version 4.2.4. Please upgrade to version 4.2.6 then edit the config-templatebuilder > aviashortcodes > product_snippet_button.php file. Replace everything with this code.
// https://pastebin.com/raw/eKQ7RS08
Best regards,
IsmaelThe owner is back so I’ve had to back the older version because he needs to receive some online orders.
Trying to migrate the whole backup to another place to show you the issue.
Will inform you what its done with new credentials.Hi,
Thank you for the update. I get errors when I try to modify the files via the Appearance > Editor panel. Please provide the FTP details in the private field.
Best regards,
IsmaelHi,
Thank you for the info.
We modified the config-templatebuilder > aviashortcodes > product_snippet_button.php file as described on the previous thread. The product pages work properly now. (see private field)
Best regards,
IsmaelHello Ismael,
Thank you for your time with solving my issue.
I’ve check the link what you sent in the private message. It runs correctly only in EN. Try it in FR and SP,please, you will see the same issue. Other excursions have this issue in all languages.
Thank you,
LukasHi,
I”m not sure why the solution doesn’t work for the translated pages. I have implemented the updated code but the translated pages still loop endlessly. I will ask our developers to take a look.
Best regards,
Ismael
- The topic ‘Enfold 2.3.6 – Woocommerce issue’ is closed to new replies.