Hi yundian,

We’re glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi AU5985,

Is this showing on all pages? or only in specific pages?

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Gregor,

No worries, however, you won’t be able to avail our support since you don’t have an existing themeforest account that has an active item support for Enfold.
You can check Themeforest’s Item Support Policy for further details: https://themeforest.net/page/item_support_policy

In order to avail our support, you will need to do the following:
1. Create a themeforest account
2. Purchase Enfold one-time (you will have 6 months item support, and unlimited updates on a single site)
3. Get your purchase code and register to our forum.
4. Post your request in our forum using your registered account.
I hope this helps.

Best regards,
Nikko

Hi yundian,

We’re glad that you were able to resolve the issue.
We will be closing this thread then.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi jelle,

I’m glad that Mike could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi yundian,

Please add this code as well:

remove_action( 'wp_head', 'avia_set_rss_tag', 10, 0 );

Hope it helps.

Best regards,
Nikko

Hi Santiago,

I see, please do the following:
1. Edit all the columns that you want to center the icons (including the one that was fixed) and go to Advanced > Developer Settings > Custom CSS Class and put center-icons
2. Go to Enfold > General Styling > Quick CSS, remove the last code I gave and replace it with:

#top #main .center-icons {
    text-align: center;
}

#top #main .center-icons .av_font_icon {
    display: inline-block;
    float: none;
    margin-left: 4px;
    margin-right: 4px;
}

If you want to use it on another page, you simply do step #1.
I hope this helps.

Best regards,
Nikko

Hi bemodesign,

Please try to add this CSS code:

@media only screen and (max-width:767px) {
  .responsive #header_meta .container {
    display: flex;
    flex-direction: column-reverse;
    padding: 12px 0 8px;
  }
}

Hope it helps :)

Best regards,
Nikko

Hi adrenal,

That version of Enfold is still using the old API (username and API key) which envato has already deprecated therefore you can’t update it with the usual method.
You can do the following process instead:

First make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Second setup a staging site, some hosting provider offer an option to create a staging site via cpanel, if your webhost does not have it on your cpanel then you can use plugins, please check this article: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress

Once you have setup a staging site, please proceed to update the stage site in order to test if it will mess up your site or not:

Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

If update is successful on the staging site then please proceed to update the live site.

Then register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

If update is not successful then, please give us temporary admin access to your staging site and we’ll try to check further.

Best regards,
Nikko

Hi bemodesign,

I think the desktop is messed up when you remove it because you are removing an extra }, just remove this code and that should only affect the mobile version.

.responsive #top .slideshow_caption {
padding: 25px;
}

Best regards,
Nikko

Hi yundian,

The code is in line 350 (it’s in the middle of the code posted by Ismael):

if( ! empty( $cats ) )
{
	$cat_output .= '<span class="blog-categories minor-meta">';
	$cat_output .=		trim( $cats );
	$cat_output .= '</span>';
	$cats = '';
}

The same problem for grid post, how to totally remove the category:
Please try to add this filter in your child theme’s functions.php file:

add_filter("avf_postslider_show_catergories", function($display) {
   $display = "no_show_cats";
   return $display; 
}, 10, 1);

and add a box shadow around the single post column
Please add this CSS code in Enfold > General Styling > Quick CSS:

#top .avia-content-slider .post-entry {
    box-shadow: rgb(149 157 165 / 20%) 0px 8px 24px;
    padding: 0 20px 20px;
}

#top .avia-content-slider .post-entry .slide-image {
    margin-left: -20px;
    margin-right: -20px;
    width: calc(100% + 40px);
    max-width: none;
}

Hope it helps.

Best regards,
Nikko

Hi Chris,

I’m glad that Ismael could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Ben Heuser,

Thanks for contacting us!
Are able to login to the themeforest account used to purchase Enfold? if yes then you should be able to see the purchase code and register to our forum.
However, the version of your Enfold theme suggests that it was purchased a few years back and item support expires within 6 months.
You will need to renew item support, please do the following:

1. Log in to your themeforest account
2. Hover over your username and click ‘Downloads’ from the drop-down menu.
3. The downloads section displays a list of all the items purchased using your account.
4. Click on ‘Renew support now!’ or ‘Extend now’ next to the item you wish to renew the item support for and that’s it!

For further information please check: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

If the login credentials for the themeforest account is lost as well, then you have two options, either contact Envato/Themeforest support and ask for assistance to retrieve the account or re-purchase Enfold.

Best regards,
Nikko

Hi Akos,

Please try to add this CSS code:

#top #wrap_all .av-product-class-minimal-overlay .inner_product_header {
    padding: 10px;
}

#top .av-product-class-minimal-overlay .inner_product_header_cell {
    vertical-align: bottom;
}

Hope it helps.

Best regards,
Nikko

Hi Monika,

I have inspected the code and it seems that position: absolute was changed to position: fixed please use absolute positioning only as its context is the section unlike fixed which is the whole body.

Also try to change this code:

#ueberlappung {
    background-position: center right 32% !important;
}

to:

#ueberlappung {
    background-position: center right 32% !important;
    overflow: hidden;
}

I put thecode in the customizer, because there i can quickly see the changes i made.
Is there a difference?
Yes, the Quick CSS is stored in an external stylesheet (usually external css as cached and minified) while the customizer’s CSS is embedded which is not a separate file but stored in the html page itself.

Best regards,
Nikko