Hello Mr. Nikko,
I can´t answer message #1395068 because I don´t have an account at themeforrest.net or Kriesi.at
The last agency did everthing for us, I´m only a user.
Hi Gregor,
No worries, however, you won’t be able to avail our support since you don’t have an existing themeforest account that has an active item support for Enfold.
You can check Themeforest’s Item Support Policy for further details: https://themeforest.net/page/item_support_policy
In order to avail our support, you will need to do the following:
1. Create a themeforest account
2. Purchase Enfold one-time (you will have 6 months item support, and unlimited updates on a single site)
3. Get your purchase code and register to our forum.
4. Post your request in our forum using your registered account.
I hope this helps.
Best regards,
Nikko
Hi gregwu,
Yes, we will help you.
Please register here first: https://kriesi.at/support/register/
Once you have successfully registered, post a new topic here: https://kriesi.at/support/forum/enfold/#new-post
Just post the link to this thread so we can continue on the conversation.
Best regards,
Nikko
Hi,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard