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Viewing 30 posts - 8,551 through 8,580 (of 25,536 total)
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  • in reply to: Easy slider and images have disappeared after update #1242451

    Hi braymond64,

    The switchSlideTags.js is causing js errors, which prevents the slider from loading properly.
    If this was after the update of WordPress 5.5 then most likely it is due to WordPress removing the jQuery migrate file.
    Try to install and activate this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ and let us know if it helps.

    Best regards,
    Nikko

    in reply to: Vertically center text and image #1242449

    Hi Jonas,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Stretching images #1242448

    Hey Eric,

    Can you give us a link to your site? so we can inspect further.
    You can post the link in private if you don’t want it to be shown to the public.

    Best regards,
    Nikko

    in reply to: Avia Layout Builder Not Working / Unresponsive #1242447

    Hi dnweil,

    Please use a child theme, you can download it here: https://kriesi.at/documentation/enfold/child-theme/
    Instructions on how to use it can also be found on the link.
    Then try adding this code in functions.php of the child theme:

    function avia_builder_fix() {
    	echo '<style>
    	  #avia_builder {
    		float: none;
    	  } 
    	</style>';
    }
      
    add_action('admin_head', 'avia_builder_fix', 99);

    Best regards,
    Nikko

    in reply to: Text box padding in a color section. #1242442

    Hi arcadiamediaspace,

    We’re glad that you figured it out :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Avia display not possible #1242438

    Hey bicounet,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: No sidebar in the admin area #1242437

    Hey hm.stedler,

    Can you try to install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ ? since WordPress 5.5 has been released there’s a lot of issues that shows up, the common issue is the removal of jQuery migrate which affects a lot of sites, and this was the fix WordPress made as a temporary solution.
    If it does not help, then please provide us with a temporary admin account and post it in private content so it’s not shown to the public.

    Best regards,
    Nikko

    in reply to: speed open logo part and closing #1242435

    Hey jasperlemmers,

    I’m not sure if I fully understand what you’re trying to achieve.
    Do you want to hide the header as it scrolls to the bottom? and also adjust the speed of the transition?

    Best regards,
    Nikko

    in reply to: Logo Mittig, Menü links und rehcts vom Logo #1242427

    Hey Photoart-Huebner,

    Please check the solution on our documentation: https://kriesi.at/documentation/enfold/menu/#logo-centered-split-menu
    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Theme options panel disappeared #1242424

    Hey e.wjumaa,

    Can you try to install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ ? since WordPress 5.5 has been released there’s a lot of issues that shows up, the common issue is the removal of jQuery migrate which affects a lot of sites, and this was the fix WordPress made as a temporary solution.
    If it does not help, then please provide us with a temporary admin account and post it in private content so it’s not shown to the public.

    Best regards,
    Nikko

    in reply to: Error on page #1242416

    Hi bojsenit,

    Thanks for giving us access.
    You’re still using Enfold 4.5.2, please update it to 4.7.6.3, it’s to slow to do this via FTP, I would suggest to do it via cPanel.
    Let us know once you have upgraded it to the latest version.

    Best regards,
    Nikko

    in reply to: Gallery images new and not new browser window #1242415

    Hi Martin,

    Please try to use this code and put it at the bottom of functions.php of your child theme:

    function masonry_links () {
    ?>
    <script>
    (function ($) {
        $(document).ready (function () {
            var url = new RegExp(location.host);
    
            $('.av-masonry-entry').each(function () {
                if( ! url.test($(this).attr('href')) ) {
                    $(this).attr('target', '_blank');
                }
            });
        });
    }) (jQuery);
    </script>
    <?php
    }
    add_action ('wp_footer', 'masonry_links');

    This code works on Masonry Galleries, if it’s an external link it will open in new tab.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Vertically center text and image #1242413

    Hey Jonas,

    Thanks for giving us admin access.
    I have added those 3 Color with mybox class.
    Then in Quick CSS (top) added this CSS code:

    #top .mybox .entry-content-wrapper {
        display: flex;
        align-items: center;
    }

    Let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: very urgent : site error #1242410

    Hi Julien,

    I tried to login with the credentials you gave however there’s an extra field: Code Google Authenticator
    If I check on my end (frontend) the setcookie error you mentioned isn’t appearing and the slider seems to be on the right size.
    Can you try to check using other browser or if in chrome in incognito mode? maybe it’s just a caching issue.

    Best regards,
    Nikko

    in reply to: How to show avia layout builder items bigger #1242407

    Hi Alan,

    There’s no option but a workaround is to use the zoom feature built-in the browser.
    Try to press ctrl + on windows or if on mac cmd + that should zoom the browser’s content.
    Hope this helps.

    Best regards,
    Nikko

    Hey Stephen,

    Please try to check this article: https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Set height of Fullscreen slider in % #1242402

    Hey Ananda,

    I’m not really sure I understand the issue.
    Can you give us a link showing your fullscreen slider? also what you’re trying to achieve.
    Also try to consider using vh instead of % or px.

    Best regards,
    Nikko

    in reply to: Enfold logo appearing when I update theme #1242401

    Hey domchocolate,

    I’m not really sure why that’s happening, does the theme have tweaks? maybe that could be a factor.
    If you can give us temporary admin access to take a quick look maybe we can see other stuff that could cause the issue.
    But atm, nothing really comes to mind that causes that kind of issue during a theme update.

    Best regards,
    Nikko

    in reply to: Color on linkedin #1242397

    Hi charlotteraboff,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Space between layout elements #1242393

    Hi Gerald,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Enfold Menu does not show up #1242391

    Hi juiik0ch,

    Thanks for giving us admin access.
    I have installed and activated this plugin which fixes the issue. https://wordpress.org/plugins/enable-jquery-migrate-helper/
    Please update to the latest version of Enfold 4.7.6.3 which patches the issue (since WordPress 5.5 removes the jQuery migrate file).
    Once updated you can safely remove the plugin I installed unless some plugins that have the same issue are patched.

    Best regards,
    Nikko

    in reply to: Page Text completely disappeared #1242390

    Hi algkent,

    I checked on the content especially the link you gave and it seems to be mixed with enfold shortcode and gutenberg tags which I think causes it to be unreadable and the frontend is empty.
    Do you have a backup which you can rollback where the contents aren’t mixed yet with gutenberg tags?

    Best regards,
    Nikko

    in reply to: Enfold Theme Kauf für freeridefactory.com #1242380

    Hi Christian Anton,

    Thanks for contacting us!
    If you have downloaded Enfold using the ThemeForest account you mentioned, you should be able to download it again.
    Since we have no control over ThemeForest please try to contact Envato’s support as they should be able to answer regarding to issues with your account.

    Best regards,
    Nikko

    Hey tuttavitarobi,

    Please try to install and activate this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/
    If it does not help, please deactivate it and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: change number of related posts #1242377

    Hi kopf-und-stift,

    In order for a tweak not to be removed during theme update, it should be applied in a child theme.
    (Skip this if you have a child theme). You can download the child theme here: https://kriesi.at/documentation/enfold/child-theme/ and find instructions on how to use it.
    Next in your enfold theme (parent) go to includes folder and copy related-posts.php
    Then in your child theme, create a folder and name it includes and inside it paste the related-posts.php file.
    Edit the file and find this code (line 81 in Enfold 4.7.6.3):

    'showposts'=>$postcount, 'ignore_sticky_posts'=>1,

    replace $postcount with 3 or 4.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Search results page : styling #1242374

    Hey JaneJoyce,

    Thanks for giving us link to your site, I checked with a web inspector and your code should work:

    .search-results .projectStatus

    After checking the merged CSS, the only projectStatus selector I can find is this:

    .projectStatus {
        font-size: 0.85em;
        text-transform: uppercase;
        margin-top: 5px;
        color: #808080
    }

    Most likely the problem is due to caching.
    Please try to flush out the cache in any caching plugin (or built-in internal caching provided by the webhost) or any optimization plugin.
    If none works, please try to go to Enfold > Performance then disable CSS file merging and compression.
    Hope it helps.

    Best regards,
    Nikko

    Hey Nate,

    Can you try to install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ ? since WordPress 5.5 has been released there’s a lot of issues that shows up, the common issue is the removal of jQuery migrate which affects a lot of sites, and this was the fix WordPress made as a temporary solution.
    If it does not help, then please provide us with a temporary admin account and post it in private content so it’s not shown to the public.

    Best regards,
    Nikko

    in reply to: Footer Logo Loading failure #1242371

    Hey Jeff,

    Can you give us a link to your site? so we can test it on our end as well.
    You can post the link in private content if you don’t want it to be shown in public.

    Best regards,
    Nikko

    in reply to: Demo theme import failure #1242369

    Hey Disodo,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

     If there’s a firewall preventing the import maybe due to country restrictions, the workaround I usually do is to import it on my local site/server then export it. Afterwards, from the live site I import the xml file being generated and do the following as instructed in https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    Best regards,
    Nikko

    in reply to: Enfold options not showing anymore #1242368

    Hi jamesgeiger,

    I tried the credentials you gave however I’m getting this error :

    Sorry, you are not allowed to access this page.

    Please try the solution I made to alexx8675’s site first, if it doesn’t work, please upgrade the account’s role to an administrator but we suggest creating a different thread since thread creators can also see the private content.

    Best regards,
    Nikko

Viewing 30 posts - 8,551 through 8,580 (of 25,536 total)