Avia display not possible

Hey bicounet,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi bicounet,

Thanks for giving us admin access.
I have checked it and can see many js errors in the web console and have found out that the issue is caused by the Essential Grid plugin.
After installing and activating https://wordpress.org/plugins/enable-jquery-migrate-helper/ the errors were gone and the page builder is working properly.

Best regards,
Nikko

Hi,

Did you need additional help with this topic or shall we close?

Best regards,
Jordan Shannon

Hi bicounet,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko