Hi cocoagroup,

Thanks for providing admin access.
I noticed that admin-ajax is returning 403 Forbidden.
I think your server’s firewall preventing it please, try to whitelist your IP Address in your site’s server.
Here’s a similar thread:
– https://kriesi.at/support/topic/advanced-layout-builder-still-wont-load/
– https://kriesi.at/support/topic/advanced-layout-builder-not-working-8/

Best regards,
Nikko

Hey kinderheim511,

Thanks for providing the link.
I tried to reproduce the same thing on my end but I do not get the same result.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Haiko,

You’re welcome :)
Just let us know your feedback, if you’ll need further assistance just post back here.

Best regards,
Nikko

Hey InternationalRafting,

We apologize for the delayed response.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Haiko,

You’re welcome. :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

• This reply was modified 5 years, 4 months ago by Nikko.

Hi GizmakSanayi,

Please check this article: https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Hope it helps :)

Best regards,
Nikko

Hey rhae,

I have checked it and I don’t see it as an error when checked in https://wave.webaim.org/
I could see it under the 13 Structural Elements, also it’s also a common practice to use an unordered list for social links just like in menu items.

Best regards,
Nikko

Hi jpamoroso,

We apologize for the delayed response.
I have checked on the issue on your site and I found two.
The first one is caused by the inline css inside the span:

<span style="font-size: 14pt;">My work consists of graphic design

Please remove the span or atleast the inline css.
The next one is a bug which is a conflict between the Text Block’s font size styling and the Advanced Styling Theme Options, I’ll report it our devs.
As a temporary fix, in Enfold > Advanced Styling > set < p > ‘s font size to default (leave everything as is) then save.
Go to Enfold > General Styling > Quick CSS and add this CSS code:

#main {
    font-size: 18px;
}

Best regards,
Nikko

Hi Alexander,

We apologize for the delayed response.
I have inspected those columns and noticed that there are some H3 tags or headings with nothing on it which causes that extra space.
On the Text Block editor switch from Visual to Text and you should see this:

<h3 style="text-align: left;"></h3>

Just remove it.
If you’re having a hard time on it, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi cm,

Can you give us a screenshot?
I have checked the links you gave and could not see any dates.

Best regards,
Nikko

Hi vanderhout,

Thanks for giving us admin credentials.
I have checked functions.php of your child theme and noticed that the single quotes were looking different and might be the cause of the issue and another one I found is that you have two functions that uses the same hook. I have commented out those codes so it is not read and according to our documentation this should be used instead: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type
I have added this code in your functions.php

function avf_alb_supported_post_types_mod( array $supported_post_types )
{
  $supported_post_types[] = 'sfwd-courses';
  $supported_post_types[] = 'sfwd-lessons';
  $supported_post_types[] = 'sfwd-topic';
  return $supported_post_types;
}
add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);

Best regards,
Nikko

Hi Kaleidoscope_Advertising_and_Design_Inc,

I have checked your site and I don’t see any changes.
Since the breadcrumbs bar as you mentioned floats, it should also change location when you change the top value, the issue most likely is due to caching.
Please try to flush out the cache.

Best regards,
Nikko

Hi jasperlemmers,

Can you try to replace the code I gave to this one:

#header .av-logo-container, 
#header .av-logo-container .logo a {
    -webkit-transition: all 0.7s cubic-bezier(0.93, 0.16, 0.32, 1.07);
    transition: all 0.7s cubic-bezier(0.93, 0.16, 0.32, 1.07);
}

Best regards,
Nikko

Hi domchocolate,

Thanks for giving us admin access.
I tried to update it via this plugin: Update Theme and Plugins from Zip File but I am getting a 413 Request Entity Too Large error
I also tried via WP File Manager plugin which is also not succeeding.
Can you try to update it for us? then if the issue appears we’ll try to fix it then give you the steps.

Best regards,
Nikko

Hi Jason,

We’re glad to hear that :)

@corefocusgroup another common issue with WordPress 5.5 is ALB Editor’s not loading and just shows the spinner, which is caused by some js errors (due to the removal of jQuery migrate file), the fix is to install this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/

Best regards,
Nikko