Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1243282

    Hi
    The page below on my site is not displaying correctly in firefox, suddenly (has been ok until today), the -150px whitespace element to pull the white “let’s talk” box up onto the blue background is not working correctly. I checked the backend and it’s all fine.

    chrome / safari: https://imgur.com/undefined
    firefox: https://imgur.com/mWdVXET

    can you see what the issue is? I’ve cleared the cache many times.

    #1243408

    Hey Munford,

    Yes, I can see the issue you’re having in firefox.
    Can you try to put the negative margin in the 3/5 column instead?

    Best regards,
    Nikko

    #1243413

    then it looks like this:

    View post on imgur.com

    #1243856

    Hi Munford,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1243926

    thanks

    #1243975

    Hi Munford,

    Thanks for giving us admin access.
    I have removed the separator with negative white space then in the Color Section I put a -150px top margin and put transparent-section to Custom CSS Class field.
    Then in Quick CSS, located in Enfold > General Styling > Quick CSS, I added this CSS code.

    #top #main .transparent-section {
        background: transparent !important;
        border: none !important;
        box-shadow: none !important;
    }

    Since the site’s caching seems to take a while to flush out the cache and wasn’t fetching the CSS code I put, I also put the same CSS code in Appearance > Customize > Additional CSS which produces an internal stylesheet which works (but Quick CSS is recommended since it’s output is on an external stylesheet). You can remove it once it fetches the new css.

    Best regards,
    Nikko

    #1271625
    This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘layout error in firefox’ is closed to new replies.