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Hi andywozhere,
You’re welcome :)
We’re happy that we could help.
Do you still need further assistance? or shall we close this thread?Best regards,
NikkoHi yampieters,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoMay 4, 2021 at 3:08 pm in reply to: Copyright Edit, Makes Background Image in Footer Disappear #1298301Hi Guenni007,
Thanks for helping out :)
Best regards,
NikkoHi Hidealoo,
We’re happy to hear that :)
As for the Background Images, its height is dependent on other elements so when it’s in mobile it does not have a height unless a minimum height is set.
The workaround for this is:
1. Add an image inside the grid row cell (the image should be similar to the background image).
2. Edit the image element, go to Advanced > Responsive > Element Visibility then check Hide on large screens and Hide on medium sized screens.
Hope this helps.Best regards,
NikkoHi Joe,
Yes please setup FTP access, you won’t need a plugin for that.
This article might help: https://www.greengeeks.com/support/article/getting-started-ftp-accounts-cpanel/
Also please extend the time for the admin access.Best regards,
NikkoHi sitesme,
I see, can you try to use the zip file (link in private content).
It contains all font format: EOT, SVG, TTF, WOFF, WOFF2
Just upload in Enfold > Import/Export > Custom Font Manager.
Then use it in Enfold > General Styling > Fonts (tab) > Heading Font or Font for your body text, it is listed last in the dropdown.
Hope this helps.Best regards,
NikkoHi (Email address hidden if logged out) ,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoMay 4, 2021 at 8:42 am in reply to: Copyright Edit, Makes Background Image in Footer Disappear #1298210Hi Graham,
Thanks for setting up a staging site.
I have updated it to the latest version and the issue I have with it is partial background image.
I have added this CSS code in Quick CSS and it fixed the issue:#footer { background-attachment: scroll; }Best regards,
NikkoHi comprompt,
These are the steps that you can make.
1. Go to the LayerSlider WP > Options > System Status then check PHP Post Max Size and PHP Max Upload Size is greater than the file size of the enfold zip file, then check if PHP ZipArchive Extension is enabled (if it’s not then please enable it then try to resume step 9). You can also check Server Settings via Tools > Site Health.
2. Check file and folder permissions, make sure to have all folders set to 755 and files set to 644 (except .htaccess).
3. Try to upload default WordPress theme like Twenty Twenty One manually (similar to the method I posted above) if it works, resume to step 10 in Option 2: Update manually.
4. Check your security settings either in the server or if you have a plugin like Wordfence, if you make changes, go to step 3.
5. Update manually via FTP.
I hope this will help.Best regards,
NikkoHi maximilianschmidt-gentner,
I see, can you try adding this CSS code:
#top.home .avia-content-slider-inner .slide-entry-wrap .slide-entry img { max-height: 106px; }Also, please adjust the images (just remove the whitespace on top and bottom) I listed in private content.
Best regards,
NikkoHi Martian,
The code is not being read because of this unclosed code block in the child theme’s style.css (line 118):
.main_color .avia-icon-list .iconlist_iconPlease close it and it should work.
Best regards,
NikkoHi (Email address hidden if logged out) ,
Thanks for posting, this is actually not a shortcode but CSS code.
The first code block that is working is actually causing the issue because it’s unclosed.
Please replace:#top .social_bookmarks li a:hover { background: transparent!important; color: #f27222!important; button.mfp-arrow { display: none; }with:
#top .social_bookmarks li a:hover { background: transparent!important; color: #f27222!important; } button.mfp-arrow { display: none; }Also, I would suggest indenting the properties (like the code I modified) so it’s easier to see when the code block is closed or not.
Best regards,
NikkoMay 4, 2021 at 7:51 am in reply to: Top header stays transparent when scolling unlike demo site #1298188Hi Jason,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Stéphanie,
What Blog Styling are you using? If you are using Elegant or Modern Business please change it to Default (Business).
I hope this helps.Best regards,
NikkoHi jelle,
Can you try adding this CSS code:
.main_color [id^=attachment_] { border: none; }Best regards,
NikkoHi Ian,
Please refer to the answer in private content.
Best regards,
NikkoHi BrendonButcher,
Thanks for providing the link.
I have checked your site and it seems to show the images properly.
Is this already fixed?Best regards,
NikkoHi sitesme,
I have checked your site and it seems to show Palatino Font correctly.
Do you still need further assistance?Best regards,
NikkoHi Isabel,
The code you posted is working properly when added via Web Inspector however, it is not fetched.
I have checked your child theme’s style.css and this code block is unclosed (line 118):.main_color .avia-icon-list .iconlist_iconI could see the codes above it working but not the codes below it.
Hope this helps.Best regards,
NikkoHi betty,
Thanks for the link and screenshots.
I have checked the site and I don’t see it like what is in the screenshot.
The screenshots seems to show that some if not all CSS are not loaded.
Can you try to disable CSS file merging and compression in Enfold > Performance?Best regards,
NikkoHi jelle,
Thanks for providing the screenshot and link.
I have checked and measured the page and it’s using 1010px maximum width.
Can you try to disable CSS file merging and compression in Enfold > Performance?
Also flush out the cache, if you have a caching plugin in use.Best regards,
NikkoHi Sarah,
Can you try to set Product Gallery to WooCommerce 3.0 product gallery in Enfold > Shop Options?
Hope this helps.Best regards,
NikkoHi JuLeS-NCfC-2021,
Thanks for the detailed description.
Please try adding this CSS code in Enfold > General Styling > Quick CSS:#footer .container > .av_one_half:last-child { color: cyan; font-size: 24px; line-height: 1.4; text-align: center; } #footer .container > .av_one_half:last-child .textwidget { border: 2px solid cyan; }Best regards,
NikkoHi thinkoutloudsd,
The image used/selected is small that’s why it looks blurry (source link in private content).
Try to re-insert the image but change the size to Full Size, here’s a screenshot: https://imgur.com/X6AbxWM
Hope this helps.Best regards,
NikkoHi Yurasik1,
The mobile-friendly test does not seem to point where Text too small to read and Clickable elements too close together appears on your site.
Can you try to use Google Search Console’s Mobile Usability tool in order to find out which element is causing it? please check out this video: https://www.youtube.com/watch?v=NC6InxSKxt0
Then tell us or give us a screenshot of the element that is causing this, then we’ll write some CSS code that should help fix it.Best regards,
NikkoHi Andre,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi mshaivitz,
Thanks for providing FTP access, can we request for temporary admin access, so we can take a look at your backend.
Just post the credentials in private content.Best regards,
NikkoHi SolingLover,
We can’t see the preview page since we don’t have access.
Please post us your login credentials (in the “private data” field).- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi marcie73,
Can you give us temporary admin access so we can check it? just post the credentials in private content.
Best regards,
NikkoHi Harold,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
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