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Viewing 30 posts - 21,331 through 21,360 (of 35,061 total)
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  • Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Main/Alternate Content Backround Image #1104645

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: flickering when projects load on enfold photografy #1104644

    Hi,
    Thanks for your feedback, but perhaps I’m looking at the wrong page because I don’t see a sidebar on the right side, Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Author's name #1104641

    Hi,
    Thanks for the feedback, I was able to login to your cPanel once I used an RU VPN.
    I added the “.$author_name.” as described above and now the author name is showing.
    I also added this css to hide the second featured image in your Quick CSS:

    #top.archive .big-preview.multi-big {
    display: none !important;
    }

    Please see the link in the Private Content area.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: css code problem #1104634

    Hi,
    We look forward to your feedback.

    Best regards,
    Mike

    Hi,
    Thank you for your feedback, and I’m glad this helped. If you look at the bottom of the performance option page you will see the option: Delete old CSS and JS files? you can try checking this and saving, then re-enable the js merging and clearing your browser cache a couple of times.
    But the merging, cache plugins, and autoptimize can make working on a site difficult, I recommend only using these once your site is compete.
    Also note that the “Classic Editor” plugin is not needed because this option is built-in to the theme settings at the bottom of the first options page.
    Please do reach out if you have any other issues, and thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact form header incorrect #1104627

    Hi,
    Thanks for the login, what I meant was that in the page source code the title seems correct, but I see that it is not.
    This is not a default title, but I don’t know what is causing it. I tried creating a new contact form and it worked correctly, but copying your form carries the error over. I also tried debugging your form with no luck and looking for a script that would be doing this, again with no luck.
    have you used this sentence anywhere else, or modified any theme files?
    I checked many files but didn’t see that you did.
    So short of recreating the form from scratch and not copying it from any other form, I wrote a script to correct this one form on this page and added this code to the end of your functions.php file in Appearance > Editor:

    function custom_script(){
      ?>
      <script>
    (function($){
    $(document).ready(function() {
      $("#top.page-id-5863 .contact-form-adjustment h3").replaceWith("<h3>Please provide the following</h3>");
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    Another option is to update your theme to v4.5.7, perhaps this will correct.
    I have never seen this type of error happen before.

    Best regards,
    Mike

    in reply to: Falsche Übersetzung / wrong translation #1104624

    Hi,
    So is the issue only the word Blog to Beiträge?
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_beitrage(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
      $('.main-title.entry-title a').each(function() {
        var text = $(this).text();
        $(this).text(text.replace('Blog', 'Beiträge')); 
    });
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_beitrage');

    2019-05-27-205014
    “Beiträge” seems to be “Posts”
    but “Blog” doesn’t seem to translate
    2019-05-27-205410

    Best regards,
    Mike

    in reply to: Main/Alternate Content Backround Image #1104621

    Hi,
    Glad to hear, I assume we can close this now, but I like to ask first. Shall we close this then?

    Best regards,
    Mike

    in reply to: Change border color of timeline nav does not work #1104619

    Hi,
    Oh I see, thanks for the screenshot, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .av-timeline-nav a {
        background-color: transparent !important; 
    }

    Best regards,
    Mike

    Hi,
    Thanks for the screenshot and telling us which browser.
    I can’t reproduce this on Windows or Android, I will ask the team to look into this with an iPhone.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Avia Layout Builder Page layout broken #1104616

    Hi,
    Glad to hear you got it sorted out, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Whatsapp button in share box #1104615

    Hi,
    Glad to try to help, thank you for using Enfold.

    Best regards,
    Mike

    in reply to: enfold install failed txt document pops up php.update #1104380

    Hi,
    Thanks for the link, I checked your zip file and it seems correct, I then installed a system info plugin and found that your PHP Post Max Size is 76mb, where the theme is 74mb not counting the extraction, so this is cutting it very close.
    Please ask your webhost to change it to 200mb.
    I also see that your PHP Time Limit is 120 seconds, which is low, please ask your webhost to set it to “unlimited” this is typical.
    Then give it another try.
    If this fails, please try uploading the extracted theme folder to /wp-content/themes/enfold/ manually via FTP or your cPanel “file manager”
    If this fails, Please include FTP access or cPanel access or webhost access in the Private Content area so we can try.

    **Side note: I see that you have the plugin Update Theme and Plugins from Zip File installed, you don’t need to use this because Enfold is not installed yet, this plugin is only for updating, not installing.
    Please install via WordPress > Themes > add new
    2019-05-26-183200

    Best regards,
    Mike

    in reply to: PayPal Buttons Have Stopped Working in Enfold Columns #1104376

    Hi,
    Glad to hear, I checked your buttons again and they are working for me also.
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Disable the "click-through" on images #1104372

    Hi,
    Please try including this css:

    .mfp-gallery .mfp-counter {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: ENFOLD THEME QUESTION #1104371

    Hey Roger Gauthier,
    Thanks for the link, but I was not able to login. I see that you are using Enfold v3.1.3 which is quite old, but we have taken good care to be backward compatible, so you should be able to update with minimal issues. You will need to ensure your PHP version is at least v5.6
    The theme settings are stored in the database with an export option in the theme, please download this for safe keeping.
    Depending on your developer your functions.php and header.php may contain customizations that you will need to save a backup of.
    A safe way to update your theme is to rename your current theme to “enfold1-old” via ftp then upload the new “enfold1” and check that your site is working correctly.
    Once you are happy you can delete the “enfold1-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold1” to “enfold1-new” via ftp and then rename “enfold1-old” to “enfold1” then refresh your page.
    **Please note that I saw your current theme is “enfold1”, instead of “enfold” so I adjusted these instructions to reflect this**

    I would like to point out that hidden users can reside in the database, so I assume that LiquidWeb looked for this, or will.
    I hope this helps.

    Best regards,
    Mike

    in reply to: PROBLEM Editor AVIA in WP 5.1.1 with enfold 3.0.8 #1104369

    Hey vindon76,
    Thanks for the login, but I was able to add text to your homepage and then remove it with no errors. Please explain what is not working for you.
    I also see that you have this error: Cannot read property ‘includes’ of undefined which is due to a script in your Insert Headers and Footers plugin “MutationObserver”

    Best regards,
    Mike

    in reply to: Contact form header incorrect #1104368

    Hey vmrayner,
    I see that your title is not showing and the other one is, but it seems to be correct. Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Problems on mobile #1104365

    Hey msraji,
    Thanks for the login, I added this css to your WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) {
    #top .header_color .av-hamburger-inner, #top .header_color .av-hamburger-inner::before, #top .header_color .av-hamburger-inner::after {
        background-color: #640000 !important; 
    }
    }

    and cleared your cache plugin, and your burger menu now shows, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Disable the "click-through" on images #1104364

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .mfp-gallery .mfp-image-holder .mfp-figure {
        pointer-events: none !important; 
    }
    .mfp-gallery button.mfp-arrow {
    display: none !important;
    }

    This will remove the arrows and a second click on the enlarged image will close it.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Layerslider header on Blog page #1104361

    Hey JennyGr,
    Have you tried to use an Advanced Layout Builder page to add your layerslider at the top, and a blog element below it?
    Perhaps we could demonstrate on a test page for you, with an admin login.

    Best regards,
    Mike

    Hey Tanja,
    I don’t see that we modify the checkout page template, here is where we keep our modified files:
    \enfold\config-woocommerce
    Have you tried modifying the woocommerce plugin checkout file?
    Can you include a screenshot of what and where to move exactly?

    Best regards,
    Mike

    Hey JennyGr,
    To give the images a white background, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top .custom-html-widget .avia-logo-grid .slide-entry-wrap img,.footer_color .custom-html-widget .avia-content-slider .slide-image {
        background-color: #fff !important; 
        background: #fff !important; 
    }

    To rearrange the logos you will need to move the top one to the bottom, but to create a line break might be a little trickier because they are meant to be inline. Please include an admin login in the Private Content area so we can investigate this further.
    After you add the css, Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad @michaelH was able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Firefox and WordPress 5.2.1 not working with Enfold #1104351

    Hi,
    Glad Victoria could help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Comments in page posts #1104350

    Hey robertoKM,
    Thanks for the login, I looked at your page backend but I don’t see a comment element.
    When you create a page or post with the Advanced Layout Builder you will need to manually add the comment element to the page. Please try this.

    Best regards,
    Mike

    in reply to: Removed logo now mobile menu doesnt work #1104347

    Hey Joe,
    I tested your css on my localhost and the mobile menu worked fine, please link to your page so we can investigate further. Perhaps an admin login will allow us to correct faster.

    Best regards,
    Mike

    Hey DC0001,
    Thank you for the login, first I see that your HR negative height overlaps your paypal buttons making them hard to click, then your first two buttons are missing parameters for paypal, your last button is missing the “form” tag to make it work.
    Please see the screenshot in Private Content area.
    I believe that adding the paypal button code to a text block element may have worked the first time you saved, but reopening and saving striped some of the code from the button. I recommend using a code block element instead and getting new button code from paypal.
    Also please review the paypal docs to ensure you have included all of the parameters.
    I don’t see that this is due to the items being in 3 columns.
    Please let us know if using the code block elements cause any new issues, you could clone your page by saving as a template to a new test page and we could assist.

    Best regards,
    Mike

    in reply to: css code problem #1104344

    Hey Manuela,
    Thanks for the login, I checked your css and see that you wanted you paragraph text to be 15px, I disabled your file merging at Enfold Theme Options > Performance > JS & CSS file merging and compression and the css is now working.
    While you are creating your site please leave this disabled, when you are done you can enable again and the merged files will be re-created with the new css.

    Best regards,
    Mike

Viewing 30 posts - 21,331 through 21,360 (of 35,061 total)