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  • #1106869

    we posted under this thread previously but still after a few days have no follow up and we are completely down…

    „after updating to Enfold WordPress got email re experiencing technical difficulty“

    Can someone please check the thread and also the credentials applied in it so that we can hopefully at least be able to post again


    Hey mocablue,
    Sorry for the late reply, I tried to research your past threads and found a login that works and found that your theme version should be updated to v4.5.7
    This will need to be done manually via ftp, please try to follow these steps:

    First download the theme from Theme Forest.
    Then open it and extract the “” file and then extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/

    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.

    I also see that your plugin “Dev4Press Updater” is giving errors, so please try disabling this plugin, actually I see that you have 52 plugins that need to be updated, I recommend disabling all of your plugins and update your theme, then clear your browser cache and check your site. Then activate your plugins one at a time to find the ones causing the errors.

    Best regards,


    After updating the theme to 4.5.7 we are still getting the guttenberg error alerts and the Pages list says the same thing “experiencing technical difficulties”


    We received the 3rd email about Technical Issue today after updating Enfold.
    Please help us with resolving the issues

    [mcm-ct] Your Site is Experiencing a Technical Issue


    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Enfold.

    First, visit your website ( and check for any visible issues. Next, visit the page where the error was caught ( and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
    Error Details
    An error of type E_RECOVERABLE_ERROR was caused in line 623 of the file /home/mq382450/public_html/ Error message: Argument 1 passed to Avia_Gutenberg::handler_display_post_states() must be of the type array, null given


    we have tested the site with all plugins disabled and its prudced the same result


    I’m just wanted to update you that the there was indeed a conflict with a plug in and it happened to be one of the must use ones that some how failed to update. so everything is now working

    Thank you for your help


    Hi mocablue,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,


    Thank you for your support. Please close this thread for now.


    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Begging for help – the new version of ENFOLD crashed our wordpress’ is closed to new replies.