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Viewing 30 posts - 20,881 through 20,910 (of 34,221 total)
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  • Hi,
    It would be in your Theme Forest account unless you saved it to your computer?
    But if you can’t login to your Theme Forest account you can’t update your support contract and login to your support account. This is a very old version.
    Theme Forest was not able to verify your account and reset your email?
    What was your support login email?

    Best regards,
    Mike

    in reply to: Separator not in the middle #1095002

    Hi,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
    #top .template-page.content {
    float: none !important;
    }
    }

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Grid Row element dropping 1/3 column #1095001

    Hey ashforthmarketing,
    Sorry for the late reply, I have logged into your site, but see that the 1/3 column is at the top of the page.
    Please see the screenshot in Private Content area.
    I also see that you are using WordPress v5.1.1, so perhaps this has been solved?

    Best regards,
    Mike

    in reply to: Problems displaying post entries #1094999

    Hi,
    Sorry for the late reply, I have taken a look at your page and see that you are using Enfold v4.2.2 with WordPress v5.1.1
    Please try updating to Enfold v4.5.6, if this doesn’t help please include admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    Hey Sammi,
    Sorry for the late reply, I see that you are using Enfold v3.0.2
    Which WordPress version are you using?
    What is your PHP version?
    Assuming that your WordPress updated to v5 and now your site is not working, please try downgrading to version 4.9, a good plugin to help with this is WP Downgrade

    Best regards,
    Mike

    Hey animationandartschoolgoa,
    Sorry for the late reply, but your site seems down, please check.

    Best regards,
    Mike

    in reply to: General Styling not working properly #1094995

    Hi,
    To target the top container_wrap only you could use this css:

    #top > #main > .container_wrap {background-color: rgba(255,255,255,0.2);}

    but that container already has the background image so I don’t think is’s going to help you. I assume you want to chage the color of the “header” but it’s already this color, so I’m not sure what you want to change?

    Best regards,
    Mike

    in reply to: top menu and background image #1094994

    Hi,
    Sorry for the late reply, to add a red background color to your top button, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #menu-item-53 {
        background: red !important; 
    }

    Best regards,
    Mike

    in reply to: General Styling not working properly #1094992

    Hi,
    Sorry for the late reply, I took a look at your footer and found that some css in your child theme is setting the color of your footer from black to gray:

    #top #main .container_wrap {background-color: rgba(255,255,255,0.2);}

    Your footer text seems to be the correct color (#fff)
    So I believe it’s a conflict is css, are there any other areas with the wrong colors?

    Best regards,
    Mike

    in reply to: Preview does not work if the page is not published #1094991

    Hi,
    Sorry, our dev team has isolated the issue but yet doesn’t have a final solution for it. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Mix and Match does not count with Enfold theme #1094988

    Hi,
    Thank you, turning off the merged js and then turning back on seemed to have solved it. Please check when you get a chance.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: How to remove "1" from tab when no title is used #1094983

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: LayerSlider for computer vs mobile #1094982

    Hi,
    Please try removing this last solution, and try this one instead
    Sometimes the functions.php will require scripts to be added via ftp, please provide logins in the Private Content area if you would like a hand with it.

    Best regards,
    Mike

    in reply to: Mix and Match does not count with Enfold theme #1094980

    Hi,
    I commented out the function avia_apply_quant_btn, but I believe your merged js is still showing it, please disable your performance js & css merging, or Please include an admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Search Bar Button Animation #1094979

    Hey jonrouse,
    This css will remove the spinner:

    #top .avia_search_element .ajax_load .ajax_load_inner{
    display: none !important;
    }
    #top .avia_search_element form.ajax_loading_now .av_searchsubmit_wrapper{
        padding-right: 0px !important; 
    }
    #top .avia_search_element .ajax_load{
        width: 0px !important; 
    display: none !important;
    }

    but you will still have animation in the button, perhaps a better approach will be to edit line 1346 of the \enfold\js\avia.js
    file, look for:

     minChars: 3,

    and change to:

     minChars: 999,

    Best regards,
    Mike

    in reply to: background color same width #1094975

    Hey schweg33,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (min-width: 1440px) { 
    #top #av_section_1 {
    max-width: 1200px;
    margin-left: 120px;
    }
    }

    Best regards,
    Mike

    in reply to: Text Block Border #1094972

    Hey JordanTH3,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #av_section_2 .flex_column.avia-builder-el-7 {
        border-radius: 10px !important; 
        border: 2px solid;
        padding: 20px;
        margin-top: 20px !important; 
    }

    Then please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Contact Form Title Color #1094970

    Hey JordanTH3,
    I took a look at your page and see that the contact form title is white right now, to change Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .avia_ajax_form h3 {
    color: red !important;
    }

    Please adjust to suit, then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Footer Icon #1094969

    Hey JordanTH3,
    Do you mean the email and phone icons? If it’s other ones please include admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Default Special heading issue #1094968

    Hey dawnmarife,
    To add the margin for mobile devices, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 467px) { 
    body .av-special-heading .av-special-heading-tag {
        margin-bottom: 20px !important; 
    }
    }

    This css will add a bottom border:

    @media only screen and (max-width: 467px) { 
    body .av-special-heading .av-special-heading-tag {
        margin-bottom: 20px !important; 
        border-bottom: 2px solid;
    }
    }

    Best regards,
    Mike

    in reply to: Search bar in a slider #1094965

    Hey pinxe,
    To add a search bar inside of a slider please try adding this code to the end of your functions.php file in Appearance > Editor:

    add_shortcode('avia_search', 'get_search_form');

    Then add this shortcode were you want it to show, such as the caption field in the slider.

    [avia_search]

    Here is the results:
    2019-04-27-151047
    Then depending on where you put the shortcode you will probably want to increase the search bar with css, here is an example, please adjust to suit your needs:

    #top .avia-caption-content > #searchform>div {
        max-width: 600px !important; 
    }

    Best regards,
    Mike

    in reply to: Mix and Match does not count with Enfold theme #1094961

    Hi,
    Please include FTP access in the Private Content area so we can assist.

    Best regards,
    Mike

    in reply to: Restaurant-One Page Demo Import Failed #1094959

    Hey mitrabaja,
    When I check your site the demo is installed, Please see the screenshot in Private Content area.
    Were you able to solve this issue already?

    Best regards,
    Mike

    in reply to: Nachfrage #1094956

    Hey Szymanski,
    Entschuldigung für die verspätete Antwort. Sie können das Design für eine neue Domain verwenden, da Sie die alte löschen.
    Vielen Dank für die Überprüfung, einen schönen Tag!
    — Translated with Google —
    Sorry for the late reply, you can use the theme on a new domain as you are deleting the old one.
    Thanks for checking, have a great day!

    Best regards,
    Mike

    in reply to: How to remove "1" from tab when no title is used #1094955

    Hi,
    This seems to be a duplicate thread to this one Please check this one.

    Best regards,
    Mike

    in reply to: Drop down doing odd stuff #1094953

    Hey codecreative,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top .av-main-nav ul ul {
        left: -150px !important; 
    }

    Best regards,
    Mike

    in reply to: Header issue when I pubblish a post #1094952

    Hey nickgin,
    Thank you, there has been an issue with posting in the preview, the problem is wordpress loads the post template for post previews by default… So we need to find another, simple way to check if the alb is active for previews too.
    The dev team has been looking at this, but no solution yet. Please try posting not in preview.
    I see that you are using v4.4.1, you might want to try updating to v4.5.6 for the other fixes.
    Sorry I couldn’t be more help with this today.

    Best regards,
    Mike

    in reply to: Shotcode in excepts #1094951

    Hi,
    Sorry the login didn’t work for me, Excerpts do not support shortcodes by default but you can use the do_shortcode() function to execute them, I see that you have tried this with add_filter(‘the_excerpt’, ‘do_shortcode’); but please try adding this:

    add_filter( 'the_excerpt', 'shortcode_unautop');

    or try this solution.

    Best regards,
    Mike

    in reply to: WPML Flags overlapping Logo #1094949

    Hey Roger,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) {
    .responsive .logo img {
        max-width: 70% !important; 
    }
    }

    This will shrink your logo a little for mobile devices.

    Best regards,
    Mike

Viewing 30 posts - 20,881 through 20,910 (of 34,221 total)