Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1115244
    #1115425

    Hey Kirstie,

    I’m not sure why that would happen, are you sure that it’s not a plugin conflict?

    Best regards,
    Rikard

    #1115503

    I tried deactivating my plug-ins one by one and the problem still exists. I also tried using the element on another website using Enfold that doesn’t have as much customization and I get the same results, so I think it may be a problem with the element itself.

    tooltip in preview mode

    tooltip on actual page

    #1115658

    Hi,

    I can’t reproduce the problem you are getting either on my local installation or on the demos: (Purchase code hidden if logged out) -really-fast/” rel=”noopener” target=”_blank”>https://kriesi.at/themes/enfold/2014/04/28/ (Purchase code hidden if logged out) -really-fast/. So it’s local to your sites, please give us access to one of the site in private. Is it ok if we deactivate plugins for testing purposes?

    Best regards,
    Rikard

    #1116052

    Removed

    • This reply was modified 1 month, 2 weeks ago by  Basilis.
    #1116769

    Hi,

    I have edited your post, please remove the login for security and update us again

    Best regards,
    Basilis

    #1117840

    Here is a temporary admin log-in below

    The element is being used on this page: click here

    • This reply was modified 1 month, 1 week ago by  Mike. Reason: move password
    #1118412

    Hi,
    Thank you for the login, I have taken a look at your element and found that you had disabled the blog under the performance settings, which disabled the blog.css from loading. I enabled it and now the element works correctly, please clear your browser cache and check.

    Best regards,
    Mike

    #1118835

    That worked! Thanks for your help!

    #1119043

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1119288

    This topic can be closed. Thanks!

    #1119407

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)

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