Hey domainarchitect,
Sorry for the late reply, Please include an admin login in the Private Content area so we can take a closer look.

Best regards,
Mike

Hey schwabino,
Sorry for the late reply, I have recreated your “PDF Buttons” in an “HTML widget” and added it to your “Sidebar Blog” widget area:


I recommend installing the Widget Options plugin to be able to control which pages and posts this widget shows on.

Best regards,
Mike

Hey mynoxin,
Sorry for the late reply,
Thanks for sharing your solution, we will close this now.

Best regards,
Mike

Hey hunter_ncmed,
Sorry for the late reply, I was not able to get to the WordPress login because the site has another password prompt before the login.
Please include. Also please explain a little more about your issue.
Also please ensure you are using Enfold v4.5.7 and your PHP is at least v5.6

Best regards,
Mike

Hi,
Sorry for the late reply, I see that you are using Enfold v3.6 with WordPress v5.2.1, this version of Enfold is not WordPress v5 ready.
Please update your theme manually via ftp to v4.5.7
Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hey Cornelia,
Sorry for the late reply, a similar post has identified the first error to be from the AMP plugin are you using this?
Please try disabling your plugins and clear your browser and server cache.
If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

Best regards,
Mike

Hi,
Sorry for the late reply, thank you for the login. I took a look at your site above and the Advanced Layout Builder is working good and I was able to make changes. I understand that there is another site you are using Enfold with and a different builder, but Enfold is designed to work with the built-in Advanced Layout Builder.
Please try to setup your other site the same way as the one you gave us access to.
Also note that every builder is different so if you started creating a page with the “Motopress” builder, you will not be able to edit it with any other builder. Also I don’t understand what you mean by “I don’t have Enfold layout builder” on your other site, because it can not be removed from Enfold without breaking it.

Best regards,
Mike

Hey Chris_85,
Sorry for the late reply, I see in your child theme you have an old version of the “header.php” please try updating to the latest version, please don’t forget to add your custom header code to the new header.php and save your current one as a backup.
Then clear your browser cache, if this doesn’t help try disabling your plugins and clear your browser cache again.

Best regards,
Mike

Hey DesignProvider,
Sorry for the late reply, this seems to be an opera browser issue, so there is not much we can do to correct this.

Best regards,
Mike

Hey dashofred,
Sorry for the late reply. Thanks for the login and the screenshots.
I have examined your elements and found that the “second line” of products are getting the class “first” which is causing this, but I also notice you are using Enfold v4.1.2 and WordPress v5.1.1, this version of Enfold is not WordPress v5 ready, please update to Enfold v4.5.7 to see if this corrects.
Please note you will need to update manually via ftp due to the change to license “Tokens” by Theme Forest.
Also note, please don’t try to overwrite the theme with the new version as this will leave old files behind and cause errors.

Please try these steps, via ftp rename your current theme to “enfold-old” then upload the new “enfold” folder and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

Best regards,
Mike

Hey erdalkarakocoglu,
Geç cevap için özür dilerim, giriş için teşekkürler, ancak lütfen DropBox yoluyla enfold’un son sürümüne bağlanın ve ftp erişimi ekleyin, böylece yardımcı olabiliriz.

— Translated with Google —

Sorry for the late reply, thanks for the login, but please link to your latest version of enfold via DropBox and include ftp access so we can assist.

Best regards,
Mike

Hey Einstein456,
Please link to the zip file via dropbox you are trying to upload so we can examine it.
Typically you will need to upload the “enfold.zip” which is inside the “themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip” file.

Best regards,
Mike

Hi,
Sorry, we have been working on one that is included with the captcha in the latest version, which works very good for most people. But our contact form offers basic functionally when compared to a plugin that only focuses on a contact form, We are always improving Enfold and each element, but if your site is “under attack” I recommend taking the action above.

Best regards,
Mike

Hey Stuart Burrows,
Thanks for contacting us, I see you are using Enfold v3.8.4 with WordPress v5.11
Please update your theme to v4.5.7 and ensure your PHP version is at least 5.6

Best regards,
Mike

Hi,
Sorry for the late reply, I re-read your post about using WP SMTP, so to add the visitor email to the reply, try adding this code to the end of your functions.php file in Appearance > Editor:

add_filter('avf_form_from', 'enfold_contact_form_change_from', 10, 3);
function enfold_contact_form_change_from($from, $new_post, $form_params) {
        global $enfold_visitor_from;
        $enfold_visitor_from = $from;
        $from = "info@domain";
        return $from;
}

add_filter( 'avf_form_mail_header', 'enfold_contact_form_add_replyto', 10, 3 );
function enfold_contact_form_add_replyto( $header, $p1, $p2 ) {
        global $enfold_visitor_from;
        $header .= 'Reply-To: ' . $enfold_visitor_from . "\r\n";
        return $header;
}

please adjust the “info@domain” in the code to your email address.

Best regards,
Mike