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Viewing 30 posts - 16,561 through 16,590 (of 35,071 total)
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  • in reply to: Remove date from search engines results #1227922

    Hi,
    In a follow-up question in another thread you asked:

    Is there a way to achieve this without having to modify core files?
    Maybe a function?

    Unfortunately, there is not a function to remove the datePublished from the theme’s structured data, but you can use the solution above in your child theme by creating an /includes/ directory in your child theme and adding your modified helper-markup.php file, and then add this to your child theme functions.php require_once( 'includes/helper-markup.php' );
    I have tested this on a new install with a child theme and it works correctly.

    Best regards,
    Mike

    in reply to: Remove date from google results #1227921

    Hi,
    Unfortunately, there is not a function to remove the datePublished from the theme’s structured data, but you can use the solution from your previous thread in your child theme by creating an /includes/ directory in your child theme and adding your modified helper-markup.php file, and then add this to your child theme functions.php require_once( 'includes/helper-markup.php' );
    I have tested this on a new install with a child theme and it works correctly.

    Best regards,
    Mike

    in reply to: Media library white, not working #1227905

    Hi,
    Thanks for the login, your favicon.png which is uploaded via the theme options is showing in the page source code correctly, this issue is due to browsers looking for the favicon.ico in the root of the domain. This article explains why Favicon not showing up in WordPress specifically, the last reason is: “You also need to add the .ico file to the site’s root”
    Please try adding the file linked in the Private Content area to the root of your domain via ftp or your web host file manager.

    Best regards,
    Mike

    in reply to: pop up subscription mailchimps #1227845

    Hi,
    Sorry for the late reply and thanks for the login. How are you trying to add the popup? I don’t see any shortcodes or code blocks on your homepage for a MailChimp popup.
    If want to use a lightbox popup for your form please see this post.
    If you want to use the Mailchimp supplied embedded forms, please see this article.

    Best regards,
    Mike

    Hi,
    @gbd Thanks for the FTP access, but the WordPress login doesn’t include a user ID.
    I uploaded the default demo images and I modified the import file “dummy.xml” to import the images from your domain instead of ours.
    Try disabling all of your plugins, except woocommerce if you are going to use it, and then try importing the demo again.
    If this doesn’t work then include your admin user ID and I’ll investigate further.

    Please note that the “default demo” doesn’t include all of the images that you see in the online demo. Sometimes people think that the import didn’t work because their demo doesn’t look like the online version, this is not your case, but I wanted you to be aware.
    The “2017 Demo” does include all of the images and it has more example pages to demonstrate the elements.
    2020-07-03_173627.png

    Best regards,
    Mike

    in reply to: Fade for Header text #1227761

    Hi,
    Sorry for the late reply, I have tried to recreate one of your pages with the special heading and a diagonal border and then compared the source code with yours, but I don’t see a difference to explain why yours is not working.
    Please check the page shortcode in the Private Content area, to see if I have the settings correct and if it works for you. Did you try to exclude the color section, or the special heading from the lazyload?
    Can you exclude whole pages? If so try excluding one page, if that helps then try excluding the color section, or the special heading to see if you can pin it down to one element. don’t forget to clear your browser and site cache between tests.
    If none of this helps please include your page shortcode for me to test.

    Best regards,
    Mike

    in reply to: Replace social menu with, add menu in header #1227758

    Hi,
    Sorry for the late reply, I checked the 3 links but I don’t see a difference in the headers, please see the screenshot in Private Content area. Does it look different for you?

    Best regards,
    Mike

    in reply to: Learndash Quiz Results Display Issue – 2.0 #1227757

    Hi,
    Thanks for the link to your functions.php, I have added the script above and uploaded to DropBox, please find the link below in the Private Content area.

    In your functions.php I see you have this:

    @ini_set( 'upload_max_size' , '200M' );
    @ini_set( 'post_max_size', '200M');
    @ini_set( 'max_execution_time', '300' );

    I believe this doesn’t work to change your PHP settings, typically this is only changeable via: php.ini, .htaccess or httpd.conf,
    but if your webhost told you to put this there and it’s working for you then ok.

    Best regards,
    Mike

    in reply to: Socket Menu Spacing #1227755

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Thank you, but unfortunately, this didn’t work. I also tried using a VPN with a Swiss IP in case my country was being blocked, but it didn’t help. Hopefully, your web host can help us sort this out.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227751

    Hi,
    Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Change default database table prefix #1227748

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    The DropBox link above is still working, but the sFTP access password is not working, I tried the last 3 passwords you posted?
    Can you ask the web host what we are doing wrong, please also ask if I need to use a certain IP range to login to the sftp, are they “Geo Blocking”? Or change the password for the “Instance”, which I believe is also the password for the sftp.
    I also see that you have a “control panel” which may have advanced options to assist, but I can’t login with any combination of ID & passwords, can you try?
    Please see here: https://savvyify.com/img/image/vGV8
    Sorry, this is taking so long, I’m sure I can import the demo if I can just login to your sftp.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227480

    Hi,
    Thank you for your patience, I found that your plugin “Insert Headers and Footers” has your “Google Tag Manager” script which is giving this error: SyntaxError: Unexpected token '<' , but the error causing your layerslider to not work is from SiteGround, based on this information, I disabled your “HTTPS Enforce” on SiteGround.
    Now your layerslider is working correctly, please clear your browser cache and check.

    I believe that this will be ok to leave disabled, your site is working with HTTPS correctly with no errors related to this. Should you experience errors in the future try the Really Simple SSL plugin to enforce HTTPS.

    I also see this error in the debug.log: PHP Notice: Undefined index: SERVER_NAME in /public_html/wp-content/plugins/contact-form-7-lead-info-with-country/wpshore_cf7_lead_tracking.php on line 53 try checking the setting in this plugin.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227251

    Hi,
    I added this to your wp-config.php

    define('WP_DEBUG', true);
    define( 'WP_DEBUG_LOG', 'wp-content/debug.log' );
    define( 'WP_DEBUG_DISPLAY', false );

    So errors do not show to your visitors and the errors are written to a log file, I also installed the Debug Bar plugin to assist in the debugging. I will continue testing.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227244

    Hi,
    Thank you, this worked. I will investigate.

    Best regards,
    Mike

    in reply to: Google Maps Not Working #1227239

    Hi,
    Thank you for the feedback, and glad to hear you have sorted this out. I will bring this to the dev team’s attention.
    Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Replace social menu with, add menu in header #1227237

    Hi,
    Thanks for the feedback, try enabling Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements and disable Enfold Theme Options > Performance > JS & CSS file merging and compression Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1227235

    Hi,
    Please see below.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1226744

    Hi,
    I will be happy to assist, I see that your site is hosted on SiteGround, so perhaps the easiest way to give us access is to add us as a Collaborator, just use your own email address and confirm it if you have to then post the login and password in the Private Content area below.
    This video shows the steps, watch around 1:47

    Another option is to create an FTP account for us, this does have more steps, but it is an option. If you do create an FTP account for us please ensure the directory is “public_html” as in this screenshot.
    2020-06-30_075309.png
    and then post the FTP details in the Private Content area below, such as:
    protocol: [probably “SFTP”]
    host: [the address or IP]
    port: [probably “22”]
    user: [user]
    password: [password]

    Best regards,
    Mike

    in reply to: image size proportions for the blog posts #1226727

    Hi,
    Glad we were able to help and thanks for sharing your solution, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Accordion does not look good / looks wrong #1226724

    Hi,
    Thank you for the access, I enabled Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements and now your FAQ is working correctly.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: There is an update required for the layer slider #1226443

    Hi,
    I don’t think it’s woocommerce because it works fine on my site, I can help hands-on by disabling some of your plugins temporarily and testing if that is ok?
    I see that you have the “Advanced Custom Fields” plugin, did your layerslider have any input from ACF, such as a form or button?
    I see an error that I didn’t see before:
    Uncaught SyntaxError: Unexpected token '<'
    this might be related or the cause of the javascript errors, I didn’t find the source yet.
    Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); and define( 'WP_DEBUG_LOG', true ); just above /* That's all, stop editing! Happy blogging. */
    We should have some error output describing the issue in more detail, probably only on the backend when we check the layerslider slides, if a error shows on the frontend try adding define( 'WP_DEBUG_DISPLAY', false ); to the wp-config.php
    I’m also happy to do this for you, but I will need FTP access to edit the wp-config.php file.

    I understand this is a live site so naturally I will be careful, I will probably do this testing very early tomorrow morning for about an hour, so it should affect only a few visitors.

    Best regards,
    Mike

    in reply to: Fade for Header text #1226388

    Hi,
    When I was checking your site and clicking each main menu item to see the Fade not working on each page, I noticed that the header images were not showing unless you scroll, so thus my reply above. I was thinking perhaps the Fade is related to your header images issue. Try disabling your WP Fastest Cache plugin to see if this is corrected. Or perhaps with the diagonal border over the text heading the animation is blocked? Probably not, but I would test without it.

    Best regards,
    Mike

    in reply to: LayerSlider FullSize+FullWidth #1226289

    Hey SvHa,
    Sorry for the late reply, unfortunately, there is not a css solution to change the slider settings, your solution to create two sliders is the recommended solution.
    Is your above css working for you to show the different sliders for the correct device?

    Best regards,
    Mike

    in reply to: Background color strip for full width slider #1226284

    Hey DIE-PR-BERATER,
    Sorry for the late reply and thanks for the link. To add a background color to your Full Width Slider, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #full_slider_1 {
    	background-color: #f4f4f4 !important;
    }

    After applying the css, Please clear your browser cache and check.
    To use this in production, I recommend adding a custom ID to the slider in the advanced tab and then use that ID in the css above. The default ID “full_slider_1” will also be on every page you have a Full Width Slider, so using a custom ID will prevent this.

    Best regards,
    Mike

    in reply to: Google Maps avia_google_maps_front.js Error 404 #1226278

    Hey stillworks,
    Entschuldigung für die späte Antwort und danke für die Anmeldung. Ich sehe diesen Fehler nicht auf Ihrer Seite. Ich sehe, dass Ihre Karte ein Popup von Ihrem Cookie-Plugin enthält und einmal darauf geklickt hat, damit die Karte korrekt funktioniert.
    Der Popup-Text lautet “Aufgrund der Datenschutzbestimmungen ist es erforderlich, dass Sie Google Maps manuell aktivieren.”

    — Translated with Google —

    Sorry for the late reply and thanks for the login, I do not see this error on your page, I do see that your map has a popup from your cookie plugin and once clicked to allow the map works correctly.
    The popup text is “Due to the data protection regulations, it is necessary that you activate Google Maps manually.”

    Best regards,
    Mike

    in reply to: 3 column footer centered #1226267

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Search dropdown placeholder #1226265

    Hi,
    Glad to hear, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Fade for Header text #1226264

    Hi,
    Thanks for the link to the other thread and your page, So I see that your header image URLs have been removed and are held in an attribute called data-wpfc-original-src until scroll when the attribute is removed and the image URL is replaced.
    So please disable the wpfc plugin and clear your cache to see if this helps, if it does then check your plugin options to disable this function.
    Perhaps this has to do with your header text too? Or try removing the diagonal border to see if that helps.

    Best regards,
    Mike

Viewing 30 posts - 16,561 through 16,590 (of 35,071 total)