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Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 26, 2022 at 5:59 pm in reply to: Remove the sidebar top padding above the transparent header menu #1373954Hi,
Thanks for the screenshot and the link to your site, please try this code in the General Styling ▸ Quick CSS field:#top.home #main .container_wrap_first > .container > .content { padding-top: 0; }After applying the css, please clear your browser cache and check.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.Best regards,
MikeHi,
Sorry to hear you are having this trouble, I’m not sure why you are having this trouble because Enfold typically works fine with WP 6.1.1 and PHP 7.4, I have tested this and WP 6.1.1 and PHP 8.0 with no errors.
I tried to clone your site to my test server and pushing the database seemed to work well because the backend was the same but the front end would not load and it gave no errors, so it makes me think that there is an error in the database, but I don’t know. What was the last working versions for this site?
I see that you have woocommerce pages created but there is no woocommerce plugin, were you going to have it in the future?
I see you have no posts and only 9 pages if you don’t count the woocommerce pages, so it seems that it would be easy enough to copy these to a fresh WP install.
If this is correct I could help you do this to get your site back up and running, if you would like to try this, please check the SFTP password, as it didn’t work for me.
Then create a new WP install in a new sub-directory on your domain and post an admin login and ensure the SFTP will also connect to this sub-directory and I will copy your pages over to the new install. Then after you review that the new install is working you can delete the old WP install and direct the domain to the new sub-directory.
If it’s only 9 pages it should only take an hour to do this.Best regards,
MikeHi,
Thank you for your patience, but I don’t understand what you are trying to do, you want to hide the Dutch flag?
This css will work for both desktop & mobile:#top .language_nl * { display: none; }After applying the css, please clear your browser cache and check.
Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
You should be able to login to your Theme Forest account and download the latest version there.Best regards,
MikeHey dondela,
Thanks for the login to your site and the screenshot, the issue I see is that the color section is a full width element and you want the left border and the background color to have some padding from the edge, so you could target the inner color section div like this:#gradient-border .container { background-color: #e3e8ec; background-image: url(https://your-site.de/2022/wp-content/uploads/2022/10/gradient-border-colorsection.jpg); background-repeat: no-repeat; background-position: 0% 50%; background-attachment: scroll; } #gradient-border { padding-left: 50px; } #gradient-border .content { padding: 0px; }I added the ID to your color section and added this css to your quick css, please clear your browser cache and check that this is what you were looking for.
Best regards,
MikeHey Sabine,
Thanks for your question, please login to your mailchimp account and go to the form and move the send button before the checkbox, the checkbox is set to full width and is before the button, so the button is added to a new line.Best regards,
MikeHey AuroraArcus,
Thank you for your question, for reference for future readers this was the example thread on using the shortcode wand that you are referring to.
Unfortunately, there is not a way to re-edit the shortcode that is created with the shortcode wand, so if you need to adjust the code you will need to re-create the button again.
The alternative is to Enable the Avia Layout Builder Debugger and on a new page create the button with the Advanced Layout Builder button element and then text it on the frontend to see if it fits your needs and adjust to suit, then once you are satisfied copy the shortcode from the debugger widow below the builder window.
Please note that both ways use the same button element builder and both ways generates the same shortcode, so it is just a matter of which way is easier for you to work.
Also note that you could copy element shortcode from any existing page in the debugger window, but if there are multiple elements you will just want to be careful when copying the code.Best regards,
MikeHey Matthias Wolf,
Vielen Dank für Ihre Frage, die Bilder in unseren Demos benötigen keinen Copyright-Hinweis, sie können kostenlos verwendet werden.
Für zukünftige Fragen melden Sie sich bitte im Support-Forum an und eröffnen Sie einen neuen Thread, den Sie gestellt haben Frage über das Kontaktformular, das nicht für Supportanfragen gedacht ist.
Falls Sie sich noch nicht in unserem Support-Forum registriert haben, können Sie dies hier tun.
Vielen Dank für Ihr Verständnis und dass Sie Enfold verwenden.— Translated with Google —
Thank you for your question, the images in our demos do not need a copyright notice, they are free to use.
For any future questions, please login into the support forum and open a new thread, you have asked your question through the contact form which is not for support requests.
If you have not registered to our support forum yet you can do so here.
Thank you for your understanding and for using Enfold.Best regards,
MikeHey Lene,
Thanks for your patience, I have installed the WP logging plugin to see if WordPress was sending the autoresponder message and found that it was not, my guess is that the cron was not working so I tried looking for a plugin to check if the cron was working when your Wordfence blocked me from the site.
So try installing a cron checking plugin and see if the cron is working, also check if your server logs are showing any errors.
If not try disabling all of your plugins, including Wordfence, and try your contact form again and then check the WP logging plugin to see if WordPress was sending the autoresponder message, if none of this helps then leave all of your plugins disabled and let us know so we can investigate further.
I tested the autoresponder on my test site and it works correctly, so this is not an error in the element.Best regards,
MikeHi,
Glad Yigit could help, if you have any further questions please log into the support forum and create a new thread and we will gladly try to help you.
Please note that the contact form is not for support requests, thank you for your understanding and for using Enfold.Best regards,
MikeHey Madeleine,
Thanks for the link to your page, please try this code in the General Styling ▸ Quick CSS field:#av-burger-menu-ul .av-menu-button { display: inline; float: left; width: 35%; } #av-burger-menu-ul .menu-item-3277 { clear: left; }I was not sure if you wanted the lock on the same line, if you do then don’t use this css:
#av-burger-menu-ul .menu-item-3277 { clear: left; }and you can adjust the spacing by changing the width to suit, after applying the css, please clear your browser cache and check.
Best regards,
MikeHey seedersgr,
I see the theme is installed so I assume that you realized that you were uploading the wrong version with the documentation instead of the installable WP version from your Theme Forest account.
Since you have this sorted out shall we close this then?
Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, the image srcset options are 36px, 80px, & 180px
so to use the 80px size image add this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_news_thumb_size() { ?> <script> window.addEventListener('DOMContentLoaded', function() { (function($){ $('.newsbox .news-thumb img.size-widget').attr('width', '80px'); $('.newsbox .news-thumb img.size-widget').attr('height', '80px'); $('.newsbox .news-thumb img.size-widget').attr('sizes', '(max-width: 80px) 100vw, 80px'); $('.newsbox .news-thumb').css({'height': '80px','width': '80px'}); })(jQuery); }); </script> <?php } add_action('wp_footer', 'custom_news_thumb_size');and then change your css to this:
.news-thumb { padding: 0; height: 80px; width: 80px; border: 0; } .news-thumb img { width: 80px; height: 80px; }If you want to use the 180px size, just adjust the code to suit.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
When I test the images on my demo install they are transparent, see my text page below.
Try removing your plugin and see if that corrects.
If not try creating a test install on a new WP install with no plugins and see if it works like on my install, don’t make a clone of your site because you don’t want to carry the error over.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
The error that I see is: Please make sure that your fields are filled in correctly
this is from MailChimp and relates to the logic of your required fields, so please check your fields in MailChimp.
If you have trouble try removing the required from all fields, or create a new one with only the email address and test it, then add fields one at a time testing them until you get the message again, and then check the MailChimp documentation about that field or ask the MailChimp support about the logic.
I tested my MailChimp API and it worked correctly.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey troupdim,
Thanks for your question, it will show if you disable your browser AD blocker.Best regards,
MikeNovember 23, 2022 at 1:55 pm in reply to: Home page image does not render on android possibly after the WP 6.1.1 update #1373641Hey John,
Thanks for the login, each image that you upload should create a few different thumbnail sizes to use, for you image most are missing, see the list below.
I also notice that most of the images in your media library are missing, notice the blank images:

I’m not sure why this occurred but those images have been deleted, I recommend disabling all of your plugins then delete your “blank” images from the media library, and then try uploading that image again with a different file name and see if it then works correctly. If not leave all of your plugins deactivated and let us know so we can check.Best regards,
MikeNovember 23, 2022 at 1:15 pm in reply to: Preselected Category Filter (Sort Options) – Masonry Element #1373636Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Ok, I added this code:add_filter('avia_breadcrumbs_args', 'avia_change_pre_text_breadcrumb', 10, 1); function avia_change_pre_text_breadcrumb($args){ $args['before'] = '<span class="breadcrumb-title">' . __( 'Βρίσκεστε εδώ:', 'avia_framework' ) . '</span>'; return $args; }Please clear your browser cache and check.
Best regards,
MikeHi,
I have removed the filter for you, please include FTP access so we can apply it again.
What did you want the You are here text to say?Best regards,
MikeHi,
This image is a proper PNG ▸ t-and-r-logo-white-1.png
your preloader is not ▸ trustedblue.png
If you don’t have a backup of it then try recreating it.
If you do and it still doesn’t work then upload a copy to DropBox or such so I can check that it is properly working.Best regards,
Mike -
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