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Viewing 30 posts - 7,441 through 7,470 (of 34,890 total)
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  • in reply to: Tiktok feed showing in preview but not on website #1407288

    Hey sensiblekaren,
    Thank you for your patience and the link to your site, but the Tiktok code is working for me, please see the screenshot in the Private Content area.
    Perhaps your browser adblocker is hiding it?

    Best regards,
    Mike

    in reply to: Security Question #1407287

    Hi,
    Glad to hear that you have sorted out that moz-extension: and chrome-extension: is a result of the browser addon and that this code was injected by it.
    Shall we close this then?

    Best regards,
    Mike

    in reply to: Default sidebar css works only at top levels #1407286

    Hi,
    Thanks for your patience, I see that when on the first page all of the sub items are included in the background color:
    Enfold_Support_2048.jpeg
    so I assume that you want to follow this for the sub items, like this:
    Enfold_Support_2050.jpeg
    If correct try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sidebar .widget_nav_menu ul .page_item_has_children.current_page_item,
    .sidebar .widget_nav_menu ul .current_page_ancestor {
      background:#EDF0F4;
      border-left: 5px solid #1D4776;
      padding-left: 51px;
      left: -51px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Fullwidth submenu sticky on mobile #1407285

    Hi,
    This solution is not working for you because your sub-menu is not at the top of your page as in this thread, so you will need some javascript to determine when the menu gets to the top of the page and then make it sticky.
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function mobile_sub_menu_sticky() { ?>
    <script>
    window.addEventListener('DOMContentLoaded', function() {
      (function($){
      	var width = $(window).width();
        var $stickyTop = $('#sub_menu1');
        if (width <= 767) {
        $stickyTop.waypoint(function(direction) {
          if (direction === 'down') {
             $stickyTop.addClass('sticky-top');
          }
          if (direction === 'up') {
             $stickyTop.removeClass('sticky-top');
          }
        }, {
          offset: '0%'
        });
        }
      })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'mobile_sub_menu_sticky');

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Then this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sticky-top {
    	position:fixed!important;
    	top:0!important;
    	z-index:600!important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: tweaking hamburger mobile menu #1407283

    Hey JantienM,
    Thank you for your patience, for your first question about your burger menu if you selected to display submenu items on click, the parent menu item will no longer navigate to the URL it contains, but toggles the visibility of its submenu items. If you want users to be able to open the parent menu URL please use the Clone Title Menu Items To Submenu option.
    It is possible to replace the burger menu parent cloned menu item text to a different text so the menu item that toggles the sub-menu has a different text and the parent menu item with link to it’s page, this is the example function but it will need to be modified for your menu, let us know if you need help with this.
    #2 Can you share what css you used to change the space between the sub-menu items so we can advise.
    #3 If you want the logo behind the burger menu when it is open try this css:

    @media only screen and (max-width: 767px) { 
    	.av-burger-overlay-active .logo a {
    		 z-index: 0;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Database table for ENFOLD themesettings #1407280

    Hey BeeCee,
    Thank you for your patience, I asked the Dev Team about this and they said:
    The main options array from options page is stored to “avia_options_%” where % is lowercase theme name (or child theme name) – see enfold\framework\php\inc-autoconfig.php $avia_base_data[‘prefix’]
    If theme is deleted, the options array is not deleted, as there seems to be no remove handler when deleting theme.
    In my test a new WordPress install with Enfold adds avia_options_enfold to the wp_options table, and then adding a child theme adds avia_options_enfold_child to the table:
    Enfold_Support_2046.jpeg
    These options are for both manual or imported options, removing the child theme doesn’t remove the table.

    Best regards,
    Mike

    Hi,
    Guenni007 it sounds like you have this sorted out now, shall we close this then?

    Best regards,
    Mike

    Hi,
    Thank you for your help Guenni007, this would also be my recommendation.
    simplycoding15 were you able to achieve this?

    Best regards,
    Mike

    in reply to: ACF Select Main Menu for Specific Page #1407257

    Hey Jeffsne2,
    Thank you for your patience, I don’t have experience with ACF and am not sure what to change in your code above, but I do have a function that will set the menu based on the page ID, perhaps examining this will help point you in the right direction:
    This is for the main menu:

    function av_different_menu( $args = '' ) {
      if(is_page('591') && $args['menu_id'] == 'avia-menu') {
          $args['menu'] = '21';
      } 
      return $args;
      }
    add_filter( 'wp_nav_menu_args', 'av_different_menu' );

    this is for the topbar secondary menu

    function av_different_menu( $args = '' ) {
      if(is_page('591') && $args['theme_location'] === 'avia2') {
          $args['menu'] = '11';
      } 
      return $args;
      }
    add_filter( 'wp_nav_menu_args', 'av_different_menu' );

    I have also submited your question to our Slack channel, for further input, Thanks for your patience.

    Best regards,
    Mike

    in reply to: reCAPTCHA Settings #1407256

    Hey Robyone925,
    Thank you for your patience, please ensure that you are using Enfold v5.6.2 and that the reCAPTCHA v3 threshold has been selected in the Enfold Theme Options ▸ Google Services ▸ Google ReCAPTCHA ▸ Select Score For Human as well in the Contact Form ▸ Security ▸ Select Score For Human
    Perhaps you had the two mismached, otherwise try disabling your plugins and check again to ensure there is no conflicts.
    If this doesn’t help please include a screenshot of the error and a admin login in the Private Content area so we can be of more assistance.
    I tested this on my text server and couldn’t produce an error.

    Best regards,
    Mike

    in reply to: Web elements lagging #1407254

    Hi,
    Thanks for your patience, I took a look at your two pages but I’m not sure what the error is that you want to point out. The images are different sizes but they look like they should be because they are portrait instead of landscape, all of the other elements look correct.
    Try including a screenshot with what seems to be wrong highlighted so we can assist.

    Best regards,
    Mike

    in reply to: Change image size in blog post #1407222

    Hi,
    This should work fine in the parent theme functions.php, but it will be lost when you update, we recommend using a Child Theme for customizations.
    Then you also need to Regenerate the Thumbnails for the change to show, did you also do this?
    Perhaps creating a staging site to test with would be a good idea, then you can apply it you your live site. Most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.
    Please include an admin login to the staging site in the Private Content area so we can check.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1407217

    Hi,
    I checked the blockquote section of the post linked below and to match it with the rest of the text try this css:

    #top.single-post .main_color blockquote {
    	font: inherit;
    	color: #383838;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: H3 tags in the footer #1407142

    Hi,
    Thank you for your patience, I see the Cloudflare Access is now disabled and the WordPress login now shows so I tried a password recovery to try to login, but it didn’t send me a login link. Please check.

    Best regards,
    Mike

    Hi,
    Thanks for the SFTP access and enabling the wp_debug, but I see the Events Calendar PRO is now network activated so we can’t deactivate it on the staging site.
    I didn’t see anything in the debug that points to the error, except possibly this:
    preventing possible attempt to enumerate users
    Are you using a user permissions plugin? If so can you disable it to see if it is related to the error?
    I will ask @Yigit to also take a look, Thank you for your patience

    Best regards,
    Mike

    in reply to: Accordion Not Working #1407139

    Hi,
    1: do you mean the text block of the Accordion?
    2: have you tried isolating which plugin is causing the conflict by testing each plugin individually until you find the cause?
    Typically we ask to start a separate thread for each request so each thread stays on topic, having multiple topics in a single thread makes it hard to follow and to search by for other users. Thanks for your understanding.

    Best regards,
    Mike

    in reply to: Heater overlays Burger menu #1407136

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    It makes the overlay hidden

    Best regards,
    Mike

    in reply to: Größe des Beitragsbilds #1407134

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog posts not displaying all entries correctly #1407106

    Hi,
    We will leave this open to hear back from you.

    Best regards,
    Mike

    in reply to: Heater overlays Burger menu #1407105

    Hi,
    Try changing the css to show the “menu” text to this:

    #top .av-burger-menu-main .avia_hidden_link_text {
        display: block;
        position: absolute;
        top: 2px;
        left: 60px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: There was a critical error on your web site. #1407103

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1407102

    Hi,
    Glad this helped, unless there is anything else we can help with on this issue, shall we close this then?
    If you have any further questions on a different topic please create a new thread and we will gladly try to help you. Typically we ask to start a separate thread for each request so it is easier for everyone to follow along. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Grid Row Tablet View #1407101

    Hi,
    Thank you for your patience and your screenshots, I have tested this on BrowserStack with a v16 iPad and saw the missing image in Safari but there is not a way I can inspect the page with the virtual iPad. I also tested on my Mac using the Responsive Design Mode to emulate an iPad but the images show correctly, so I can determine why it’s not working on your iPad.
    I recently saw in another thread about iPads that the browsers were not showing some elements correctly in older versions, I believe this is what is occuring in your iPad. Try checking if there is an update available for your iPad. Recently another user told me that older iPads are version locked and do not updat, I don’t have an iPad, but my Mac is quite old and updates quite often, so I thought all iOS devices did. If you can’t update I wil ask the rest of the team if they have an iPad that will reproduce this, otherwise my recommendation is to hide the image cell on iPad like you are for iPhone and only show it on desktop.
    If you want to try this you can use this css instead of the css above:

    @media only screen and (max-width: 1439px) { 
    .responsive #top #wrap_all #design-engineering.av-break-at-tablet .flex_cell.av_two_fifth,
    .responsive #top #wrap_all #visualisierung.av-break-at-tablet .flex_cell.av_two_fifth,
    .responsive #top #wrap_all #modelling.av-break-at-tablet .flex_cell.av_two_fifth,
    .responsive #top #wrap_all #corporate-design.av-break-at-tablet .flex_cell.av_two_fifth,
    .responsive #top #wrap_all #personalagentur.av-break-at-tablet .flex_cell.av_two_fifth {
    	display: none;
    }
    }

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I don’t recall this solution specifically from nine months ago, I guess at the time I thought this was the correct solution, and in my recent test I felt 1366px was better. If the second part of the css was active when I tested the second time I wouldn’t see that it was needed, try removing both and test one at a time to see which you prefer.

    Best regards,
    Mike

    in reply to: LOGO TESTATA PER MOBILE #1407023

    Hi,
    Odd, it works when I test it:
    Enfold_Support_2042.jpeg
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: font color for a portfolio grid #1407022

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: column element Mobile View #1407021

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can’t see the price when using Enfold #1407020

    Hi,
    Thanks for the link to your site, I see that your product has been created with the Advanced Layout Builder (ALB), when you use the ALB you need to add the Product Price element manually, and any other elements like Product Info, Related Products, etc.
    Enfold_Support_2040.jpeg

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1407018

    Hi,
    Thanks for the feedback, when I checked your site your cookie bar had two buttons:
    Enfold_Support_2032.jpeg
    So I went to the option Enfold Theme Options ▸ Cookie Consent ▸ Cookie Handling ▸ Buttons and clicked the green plus sign to add another button:
    Enfold_Support_2034.jpeg
    and then added the Einstellungen button:
    Enfold_Support_2036.jpeg
    Now on the frontend you have three buttons, feel free to adjust to suit:
    Enfold_Support_2038.jpeg

    Best regards,
    Mike

Viewing 30 posts - 7,441 through 7,470 (of 34,890 total)