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Hi,
UPDATE: We managed to access the dashboard using the login credentials from the other thread but we can’t modify the files via the Appearance > Editor panel. Please provide the FTP login details along with the correct WP login credentials.
Best regards,
IsmaelHi,
Thanks for the update.
You can add the filter in the functions.php file. Use the current offset value and specify an additional scroll value.
$header['header_scroll_offset'] = $header['header_scroll_offset'] + 48;In the code above, we added 48 pixels to the scroll offset. The login credentials are not valid. Please check it carefully.
Best regards,
IsmaelHi,
Thanks for the update.
Please install the following plugin and then create a duplicate of the “OVER MIJ” menu item. Remove the absolute url and leave the anchor for the original item. In the “Visibility” field, add the “is_home()” conditional function. For the cloned item, add the “!is_home()” function.
// https://wordpress.org/plugins/menu-items-visibility-control/
Best regards,
IsmaelHi,
Thanks for the update.
The slider container should inherit the height of the tallest slide so you don’t have to apply a minimum height. What do you see on your end? Please provide a screenshot on imgur or dropbox.
Best regards,
IsmaelHi,
Thanks for the update. Create a new page, add the icon list element and replace the widget with the Page Content element. Select the newly created page in the “Which Entry?” option.
Best regards,
IsmaelHi,
Thanks for the update.
Yes, that’s the right structure. Please disable the cache and minification plugins temporarily including the theme’s Performance settings if enabled. And then provide the WP and FTP login details so that we can implement the modifications.
Best regards,
IsmaelJune 14, 2018 at 12:25 am in reply to: HELP NEEDED: Equal Height Columns break + sometimes changes don't save #972550Hi,
Thank you for the update. Please try to run the shortcode parser to regenerate the shortcodes and repair the shortcode tree. More info in the documentation.
// https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#shortcode-parser
Let us know if it helps.
Best regards,
IsmaelJune 14, 2018 at 12:21 am in reply to: Disabling of template builder elements and Chrome GDPR Modal Window #972549Hi,
Thanks for the update. Have you tried to update the page after enabling that particular option? It usually fix the issue for most users. Updating will regenerate the page shortcodes with the correct uid value which is required by the element or shortcode manager.
Best regards,
IsmaelJune 14, 2018 at 12:07 am in reply to: Page becomes uneditable when I insert a slection field in a contactform #972547Hi,
I’m sorry for the late response. Please ask your hosting provider if the admin-ajax.php file is being blacklisted or blocked by the “mod_sec” rule.
// https://kriesi.at/support/topic/advanced-layout-builder-is-not-working-2/page/2/#post-939282
Best regards,
IsmaelHi,
Thanks for the update.
The default thumbnail is set to “entry_with_sidebar”. If you want to change it, edit the single-portfolio.php file. Look for this code around line 29.
$avia_config['size'] = avia_layout_class( 'main' , false) == 'entry_without_sidebar' ? '' : 'entry_with_sidebar';Set it to “extra_large” or “full”.
Best regards,
IsmaelJune 13, 2018 at 5:21 am in reply to: Media element 'Video' shows black square since Enfold 4.3 #972036Hi,
We had to re-add the vimeo url and append the autopause parameter. They’re displaying now.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Use this filter to exclude the footer page from the ajax search.
add_filter('avf_ajax_search_query', 'avf_ajax_search_query_mod', 10, 1); function avf_ajax_search_query_mod( $search_parameters ) { $footer = avia_get_option( 'footer_page', 0 ); $defaults = array('numberposts' => 5, 'post_type' => array( 'post', 'portfolio', 'document' ), 'post__not_in' => array($footer), 'post_status' => 'publish', 'post_password' => '', 'suppress_filters' => false); $_REQUEST['s'] = apply_filters( 'get_search_query', $_REQUEST['s']); $search_parameters = array_merge( $defaults, $_REQUEST ); return $search_parameters; }Best regards,
IsmaelJune 13, 2018 at 5:09 am in reply to: Footer/bottom of website full of text from portfolio posts #972033Hi,
Weird. When did you see this issue? Is it after an update? We tried to run the shortcode parser but it didn’t change anything. Did you modify any of the theme files? Please upgrade to version 4.4.1.
Best regards,
IsmaelHi,
You can’t disable the file by renaming it. You have to actually delete it. Or comment out this line.
/*avia hotspot */ //add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1); function avia_include_shortcode_template($paths) { $template_url = get_stylesheet_directory(); array_unshift($paths, $template_url.'/shortcodes/'); return $paths; }I tried to edit the file via the Appearance > Editor panel but I got this error.
Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over FTP.Best regards,
IsmaelHi,
Thanks for the update. It doesn’t look like that on my end.
Screenshot: https://imgur.com/a/lvVaDtw
It’s possibly cached. Please purge the cache and disable the js and css compression from the theme’s Performance panel.
Best regards,
IsmaelHi,
Thanks for the update.
Mind if we take a look at the dashboard? We’d like to see what’s going on in there. Please provide the WP login details in the private field. Make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelHi,
Thank you for the update. I’m not sure what you’re trying to do here though. You can’t set the background image higher than its container. You will have to add the image as another element inside the cell and then pull or push it upwards. Please provide a screenshot on imgur or dropbox.
Best regards,
IsmaelHi,
Thank you for using Enfold.
The mobile menu displays properly when I checked the site. Is this fixed? Please purge the cache. Disable the js and css compression in the Performance panel temporarily.
Best regards,
IsmaelHey flordelizamejia,
Thank you for using Enfold.
1.) Try to specify the width in pixel.
#header.header-scrolled .widget img { width: 75px; height: auto; }2.) And use percentage here.
#top .av-flex-placeholder { width: 2% !important; }Best regards,
IsmaelJune 13, 2018 at 4:26 am in reply to: Using portfolio grid and Google map inside ajax preview #972020Hey smoothbob,
Thank you for using Enfold.
You can’t embed an AJAX portfolio grid inside another because the script appends the retrieved content to a specified “portfolio_preview_container”. It won’t be able to distinguished the difference between the actual preview container and the one inside the embedded portfolio grid. Please consider another type of element (e.g magazine, blog posts) for the portfolio items inside the AJAX preview.
You should also remove the posts pagination because it’s not going to work as expected.
Best regards,
IsmaelHi,
My fault. I didn’t notice that the filter was commented out. It was actually disabled. Please try the code again.
Best regards,
IsmaelHi,
I see. My bad. I used the credentials to access the WP dashboard. Did you happen to enable the options in the Performance panel? Please disable those temporarily and provide the WP login details. We would like to test the script further.
Best regards,
IsmaelHi,
Awesome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
None of the options Enfold offers were working properly.
Which slider options are not working? I think you should have opened up the slider issue first before opting in to an external slider script. Could you create a test page with the slider issue?
Best regards,
IsmaelJune 13, 2018 at 3:32 am in reply to: Woocommerce product slider and product grid adding classes to the wrong items #972011Hi,
AWESOME! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
Awesome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelJune 13, 2018 at 3:31 am in reply to: How to customize config-wpml/config.php in child theme? #972008Hi,
Thanks for the update.
I see. Please copy the “avia_append_lang_flags” function without the function_exists check in your child theme’s functions.php file. That should override the default function.
Best regards,
IsmaelHi,
Alright. Please feel free to open a new thread if you need anything else. :)
Best regards,
IsmaelHi,
Awesome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
Ismael -
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