Forum Replies Created
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AuthorPosts
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June 15, 2018 at 1:02 pm in reply to: Mobile – resizing the header and changing the background image of the body #973281
Hi,
Thanks for the update.
You can use this css code to increase the height of the header or the logo container on mobile view.
@media only screen and (max-width: 767px) { .responsive #top .logo { height: 100px !important; width: 80%; } }Default height value is 80px.
Best regards,
IsmaelHi,
Thanks for the update. We pushed the issue to the development team.
Best regards,
IsmaelHey Christoph,
Thank you for using Enfold.
I can only see one filter at the moment. Did you remove the color filters? Please provide a screenshot of the issue using imgur or dropbox.
Best regards,
IsmaelHi,
Thanks for the update. I can reproduce the issue but I can’t don’t see any changes in the structure or style. Please try to add a Separator/Whitespace element above the text block.
Best regards,
IsmaelJune 15, 2018 at 12:24 pm in reply to: Safari on mobile devices does not show the whole slider picture #973275Hi,
Is it working properly when the background attachment is set to “scroll”? You can also try this css code.
@media (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) { .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li { background-attachment: scroll; } } @media only screen and (max-device-width : 1024px) { .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li { background-attachment: scroll; } }Best regards,
IsmaelJune 15, 2018 at 12:14 pm in reply to: Bad SEO ranking with Enfold because of lots of CSS and Javascript loadings #973266Hi,
That directive should have set the expiry. Where is the htaccess file located? Is it in the root directory along with the wp-config.php file?
Best regards,
IsmaelHey Xinspirit,
Thank you for using Enfold.
The search results page uses the default sidebar or the “Displayed Everywhere” widget area. It’s in the Appearance > Widgets panel. Make sure that the Sidebar Settings > Sidebar on Pages option is turned on.
Best regards,
IsmaelHey sir4you,
Thank you for using Enfold.
Yes, you’ll lose any modifications made on the parent theme files when you update it but the theme options should be safe because it’s stored in the database. Please move to a child theme. More info in the documentation.
// https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme
Best regards,
IsmaelJune 14, 2018 at 4:56 am in reply to: Failed to load resource: the server responded with a status of 403 (Forbidden) #972605Hi,
Thanks for the info.
Where can we see the error? I thought I’d checked it in the shop page but there’s no error there. How can we reproduce the issue?
Best regards,
IsmaelHey Snerp,
Thanks for the update.
What is the name of the secondary menu? The “Enfold Child Secondary Menu” in the Appearance > Menus panel is currently not set.
Best regards,
IsmaelHi,
I don’t think that we can apply this filter for every category. The nav’s “same_category” parameter should post no issue when the portfolio items belong to a single category. The portfolio items in your installation contains multiple categories so we may not be able to exclude certain items from the post navigation.
Please provide a login token so that we can check the portfolio items again.
Best regards,
IsmaelJune 14, 2018 at 4:35 am in reply to: Disabling of template builder elements and Chrome GDPR Modal Window #972601Hi,
No, you don’t have to update every pages but it is recommended that you do. Try to do a bulk edit in the Pages panel.
// https://premium.wpmudev.org/blog/bulk-editing-page-post-details/
Also, there is no need to use the modal window, right?
Yes, you don’t need to enable the modal window. Just add the privacy shortcodes in your privacy policy page. :)
Best regards,
IsmaelHi,
Thanks for the info.
I can reproduce the issue when I add that css code. Please upgrade the theme from version 4.3.2 to version 4.4.1. The upgrade might fix the issue.
Best regards,
IsmaelJune 14, 2018 at 4:27 am in reply to: A Youtube video, Portfolio Grid that opens in Lightbox with no re-direct #972597Hi,
Awesome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
Thanks for the update.
We disabled the BWP and Cache Enabler plugin along with the theme’s Performance settings temporarily. The slider works properly after that. Please enable the plugins and options back when you’re ready.
Best regards,
IsmaelHi,
Thanks for the update.
We would like to test the script. Please provide the WP login details. Make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelHi,
Awesome! Good thing you figured that out. Let us know if you need anything else. :)
Best regards,
IsmaelHi,
Have you tried using the “Easy Slider” element? You can embed it inside one of the columns.
Best regards,
IsmaelHi,
Thanks for the update.
We’ve added the modifications. Please purge the cache or make sure that you’re not viewing the cached version of the page.
Best regards,
IsmaelHey schnippel,
Thank you for using Enfold.
The flags or language switcher are visible when I checked. Is this fixed?
Best regards,
IsmaelHi,
Thank you for using Enfold.
The breadcrumb links direct you to the actual category or archive pages. Please try to do a 301 redirect.
// https://wordpress.org/plugins/simple-301-redirects/
Redirect the category or archive pages to the “verdiepingen” and “cases” pages.
Best regards,
IsmaelHi,
Thanks for the update.
We’re still not sure what causes the issue, unfortunately. We don’t see any errors in the page or in the console. The input buttons don’t respond to click events. Please contact the plugin authors for further assistance.
Best regards,
IsmaelHi,
Thanks for the update.
We won’t be able to see or reproduce the errors if you don’t update the theme to the latest version. You may need to set your site to maintenance mode temporarily while we inspect the errors. Did you add any modifications to the parent theme?
Best regards,
IsmaelJune 14, 2018 at 3:24 am in reply to: How to Delete Enfold Logo on Site and Replace with Mine? #972579Hi,
Thanks for the update.
You need to adjust the background color of header or logo area in the General Styling > Logo Area panel.
If you need help, please provide the WP login credentials. The previous info is not working.
Best regards,
IsmaelHi,
The animations are usually triggered when the elements come into view. However, on mobile you won’t see the animations because they are triggered on page load.
If you want to display something different on mobile view, use the elements’ Screen Options to toggle their visibility on different screen sizes.
Best regards,
IsmaelHi,
Sorry for the confusion. Please provide the WP and FTP access so that we can implement the modifications again in the child theme.
Best regards,
IsmaelHey xuzj,
Thank you for using Enfold.
Use the following filter in place of the previous one.
add_filter('avf_load_google_map_api_prohibited', function() { if( is_admin() ) { return true; } });That should disable the google map script inside the dashboard.
Best regards,
IsmaelHi,
Thanks for the update.
We need htaccess authentication to access the site. Please add that info in the private field. You should be able to change the font in the theme’s General Styling > Fonts panel. Have you tried that?
Best regards,
IsmaelHi,
Thanks for the info. I can’t see the error in the page though. Does it occur only when you save the theme options?
Best regards,
IsmaelHi,
Thank you for using Enfold.
@shedoesitcoaching: Add this code in the functions.php file to enable the debug mode. We would like to check the shortcodes in the page.//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }Best regards,
Ismael -
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