Page 939 – Support | Kriesi.at – Premium WordPress Themes

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July 30, 2018 at 4:39 am in reply to: Recent Blog Posts are not showing up on mobile #991365

Ismael
Moderator

Hi,

Thank you for the update.

The first Blog Posts element is set to be hidden on mobile view. Please configure the element’s Screen Options and untick the 3rd and 4th option.
The login credentials didn’t work, so I was not able to edit the element.

Best regards,
Ismael

July 30, 2018 at 4:31 am in reply to: Can Main Menu be replaced by Burger on Scroll? #991363
Ismael
Moderator
Hi,

My bad. I added this css code to unhide the mobile menu items.
```
.hide_menu_show_burger.av-active-burger-items { 
  display:  block !important;
}
```
Best regards,
Ismael
July 30, 2018 at 4:23 am in reply to: Adding Search to the Header Secondary Menu #991362

Ismael
Moderator

Hi,

Thanks for the update.

I adjusted the code a bit. Please try it again. If it’s still not working, post the login details in the private field so that we can test it.

Best regards,
Ismael

July 30, 2018 at 4:12 am in reply to: Masonry item after click load more image is gone #991360

Ismael
Moderator

Hi,

Thanks for the update.

Did you try to add an excerpt for every portfolio item? That excerpt will display instead of the builder content.
The load more button is not working properly because the wp-admin/admin-ajax.php file is not accessible.
Please ask your hosting provider if the “mod_security” rule is blocking the said file.

Error in the console:

/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 403 (Forbidden)

Best regards,
Ismael

July 30, 2018 at 4:04 am in reply to: Visual Artist demo mobile devices #991359

Ismael
Moderator

Hi,

Thanks for the update. That’s the protocol I used. This is the error.

(see private field)

Best regards,
Ismael

July 30, 2018 at 4:03 am in reply to: Woocommerce Membership in My Account points to wrong place #991358

Ismael
Moderator

Hi,

The members area looks the same when I activate a default theme. Where should it go?

Screenshot:
Default theme: https://imgur.com/a/OgWqnI5
Enfold theme: https://imgur.com/a/L9PvHOq

Best regards,
Ismael

July 30, 2018 at 3:53 am in reply to: Fullwidth slider caption fading in instead of sliding in sidewards #991357
Ismael
Moderator
Hi,

You can adjust the keyframe animation values.
```
@-webkit-keyframes avia_appear_fade {
  0%   { opacity: 0.1;  }
  100% { opacity: 1; }
}
@keyframes avia_appear_fade {
  0%   { opacity: 0.1;  }
  100% { opacity: 1;  }
}
```
// https://css-tricks.com/snippets/css/keyframe-animation-syntax/

Best regards,
Ismael
July 30, 2018 at 3:51 am in reply to: New Header Icon not Working #991356

Ismael
Moderator

Hi,

Thanks for the update.

We adjusted the font name a bit. The icon is displaying properly now.

Best regards,
Ismael

July 30, 2018 at 3:45 am in reply to: Problems with add to cart & variable products #991355
Ismael
Moderator
Hi,

Thanks for the update. We adjusted the code a bit. It is working properly now.

Original line:
```
if($(this).is('.plus') && qtyNum < max) {
```
Modified line:
```
if($(this).is('.plus') && qtyNum != max) {
```
Best regards,
Ismael
July 30, 2018 at 3:16 am in reply to: Remove thumbnail overlay, disable changing of big image, remove first thumbnail #991354

Ismael
Moderator

Hi,

I’m not sure why it resizes like that. I inspected the markup and found nothing. Please resize the image to exactly 1199x799px. It’s barely noticeable on my end.

Best regards,
Ismael

July 27, 2018 at 11:55 am in reply to: Add menu order to portfolio item #990650
Ismael
Moderator
Hi,

You can create a custom portfolio with a new query. Add this code in the functions.php file.
```
add_action('after_setup_theme', function() {
	class avia_portfoliobox_custom extends avia_newsbox
	{
		function __construct()
		{
			$this->avia_term = 'portfolio_entries';
			$this->avia_post_type = 'portfolio';

			$this->avia_new_query = array("order" => 'ASC', "orderby" => 'menu_order', "posts_per_page" => 10, 'post_type' => $this->avia_post_type);

			$widget_ops = array('classname' => 'newsbox', 'description' => __('A Sidebar widget to display latest portfolio entries in your sidebar', 'avia_framework') );

			WP_Widget::__construct( 'portfolioboxnew', THEMENAME.' Latest Portfolio New', $widget_ops );
		}
	}	

	register_widget( 'avia_portfoliobox_custom' );
});
```
Look for the “Portfolio New” widget. You can set the query in this line.
```
$this->avia_new_query = array("order" => 'ASC', "orderby" => 'menu_order', "posts_per_page" => 10, 'post_type' => $this->avia_post_type);
```
Best regards,
Ismael
July 27, 2018 at 11:03 am in reply to: Visual Artist demo mobile devices #990630

Ismael
Moderator

Hi,

Thanks for the update. I can’t access the file server though. Please check the login credentials.

Best regards,
Ismael

July 27, 2018 at 10:53 am in reply to: do_shortcode issue on visual builder #990628
Ismael
Moderator
Hi,

You can try this filter to disable the sidebar on product pages.
```
add_filter('avia_layout_filter', 'avia_change_product_layout', 10, 2);
function avia_change_product_layout($layout, $post_id) {
    if( is_singular('product') ) {
        $layout['current'] = $layout['fullsize'];
        $layout['current']['main'] = 'fullsize';
    }

    return $layout;
}
```
Best regards,
Ismael
July 27, 2018 at 10:49 am in reply to: Blog Posts Page not showing Excerpts or Titles #990626

Ismael
Moderator

Hi,

The excerpt displays when the plugins are deactivated. I’m not sure which one is causing the issue but you can test it by activating the plugins one at a time. I created a test page with the excerpt settings enabled. (see private field)

Best regards,
Ismael

July 27, 2018 at 10:34 am in reply to: Background images not showing on mobile version #990617

Ismael
Moderator

Hi,

The “Mobile Display” settings of the cells are set to the second option, which is why they’re not displaying on mobile view. We set it to “Always Display” instead.

Best regards,
Ismael

July 27, 2018 at 10:26 am in reply to: Masonry item after click load more image is gone #990613

Ismael
Moderator

Hi,

Thanks for the info.

Did you modify the theme files? The masonry element is displaying the content of the advance layout builder. That should not be happening by default. Edit the portfolio items and then add the excerpt manually.

Best regards,
Ismael

July 27, 2018 at 10:18 am in reply to: Bootstrap button #990609

Ismael
Moderator

Hi,

Thanks @Guenni007! :)

Best regards,
Ismael

July 27, 2018 at 10:16 am in reply to: Tab Section "Auto adjust to content" problem #990605
Ismael
Moderator
Hi,

Adjust the execution delay of the setTimeout function from 200 ms to 1000.
```
setTimeout(function() { $(window).trigger('av-content-el-height-changed'); }, 1000);
```
Best regards,
Ismael
July 27, 2018 at 10:11 am in reply to: Enfold – CSS & Javascript Merging and Compression not working #990603

Ismael
Moderator

Hi,

Can we get access to the database? I think those entries are in the database but their hash don’t match the actual files. Please try to search for it again in the database. Use the database’s Search panel.

Best regards,
Ismael

July 27, 2018 at 9:50 am in reply to: Sticky Header, but hide the centered logo when scrolling down #990595
Ismael
Moderator
Hi,

Thanks for the update.

This css code should disable the sticky header for those pages.
```
.html_header_top.html_header_sticky .page-id-7219 #header, .html_header_top.html_header_sticky .page-id-7690 #header {
    position: relative;
}

.html_header_top.html_header_sticky #top.page-id-7219 #wrap_all #main, .html_header_top.html_header_sticky #top.page-id-7690 #wrap_all #main {
    padding-top: 0;
}
```
Best regards,
Ismael
July 27, 2018 at 9:44 am in reply to: Breadcrumb – Replace Sample Page #990594

Ismael
Moderator

Hi,

The “Sample Page” is set as blog page in the Enfold > Theme Options. Was that intentional? I reset the blog option.

Best regards,
Ismael

July 27, 2018 at 9:40 am in reply to: Can Main Menu be replaced by Burger on Scroll? #990592

Ismael
Moderator

Hi,

It’s fixed now. Please remove the browser cache prior to checking the page.

Best regards,
Ismael

July 26, 2018 at 11:56 am in reply to: After 4.4 update, losing session on redirect #990206

Ismael
Moderator

Hi,

Thanks for the update.

You need to start a session on the page where the form will redirect — the page-test.php or the loop-page-test.php file.

Best regards,
Ismael

July 26, 2018 at 11:48 am in reply to: Position of text changes depending on display size #990202
Ismael
Moderator
Hi,

The css media queries were not closed properly. You have to add the closing curly braces.
```
/* Center Text Full Screen Slider Web Design Page on Smartphone*/
@media only screen and (max-width: 480px) {
.page-id-513 .caption_bottom .slideshow_caption .slideshow_inner_caption {
bottom: 75px !important;
text-align: center !important;
}

/* Center Text Full Screen Slider Contact Page on Smartphone*/
.page-id-35 .caption_bottom .slideshow_caption   .slideshow_inner_caption {
bottom: 75px !important;
text-align: center !important;
}

/* Center Text Full Screen Slider Front Page on Smartphone*/
.home .caption_bottom .slideshow_caption .slideshow_inner_caption {
bottom: 75px !important;
text-align: center !important;
}
}
```
// https://www.w3schools.com/css/css_rwd_mediaqueries.asp

You can also combine those css media queries because they’re targeting the same screen width.

Best regards,
Ismael
July 26, 2018 at 11:45 am in reply to: Horizontal gallery inside Tab placed after columns #990201

Ismael
Moderator

Hi,

Odd. It works when the gallery is inside a column. Please check the test page.

Best regards,
Ismael

July 26, 2018 at 11:29 am in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #990197

Ismael
Moderator

Hi,

Sorry for the late response. I would like to check this but the login credentials above are not working. Please check it carefully.

Best regards,
Ismael

July 26, 2018 at 11:27 am in reply to: Page elements not loading after upgrade to 4.4.1 #990194

Ismael
Moderator

Hi,

Please continue here: https://kriesi.at/support/topic/page-elements-still-not-loading-after-upgrade-to-4-4-1/#post-989635

We’ll close this one now.

Best regards,
Ismael

July 26, 2018 at 11:26 am in reply to: Blog Posts Page not showing Excerpts or Titles #990190

Ismael
Moderator

Hi,

Thanks for the update.

I’m not yet sure why the excerpt is not displaying. Did you add any modifications to the theme? Is it OK to deactivate the plugins while we debug the issue?

Best regards,
Ismael

July 26, 2018 at 11:23 am in reply to: Blog Options #990188

Ismael
Moderator

Hi,

Thanks for the update.

It’s not working as it should because the blog page is set as the posts page in the General > Reading panel. We reset those options to default. You should set the front and blog page in the Enfold > Theme Options panel.

Best regards,
Ismael

July 26, 2018 at 11:16 am in reply to: Avia layout builder not working anymore #990183

Ismael
Moderator

Hi,

This is what we get in the console when we try to edit the page.

/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 404 (Not Found)

Please ask your hosting provider if the “wp-admin/admin-ajax.php” file is being blacklisted by the “mod_security” rule. It doesn’t exist or is not accessible at the moment.

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 28,141 through 28,170 (of 67,565 total)

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