Page 874 – Support | Kriesi.at – Premium WordPress Themes

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November 8, 2018 at 2:00 am in reply to: Contact form spam with privacy policy message = false #1031049

Ismael
Moderator

Hi!

Yes, you have to add it in the functions.php file. It would be better if you have a child theme or just install this plugin add the snippet in the custom functions panel.

// https://wordpress.org/plugins/my-custom-functions/

Cheers!
Ismael

November 8, 2018 at 1:55 am in reply to: Capture (contact form) and spam filter #1031048

Ismael
Moderator

Hi,

I’m very sorry for the late response. Have you tried installing security plugins like Sucuri or WordFence? They may be able to block those spams or at least report where they’re coming from.

For additional security, try to implement the reCAPTCHA widget to the form.

// https://kriesi.at/support/topic/contact-form-spam-with-privacy-policy-message-false/#post-1030153

Related thread: https://www.wpbeginner.com/opinion/sucuri-review-how-sucuri-helped-us-block-450000-wordpress-attacks-in-3-months/

Best regards,
Ismael

November 8, 2018 at 1:52 am in reply to: akkordeon slider "loading" animation #1031047

Ismael
Moderator

Hey mobiloclean,

Thank you for using Enfold.

Where can we see the site? Did you enable the theme’s preloader option? Have you tried disabling it?

Best regards,
Ismael

November 8, 2018 at 1:50 am in reply to: Why my review show not include the content #1031046
Ismael
Moderator
Hey ezvisa,

Thank you for using Enfold.

Are you using an extension to create those tabs? Please provide a screenshot.
Use this css code to remove the quantity buttons:
```
div form.cart div.quantity { display: none !important; }
```
Best regards,
Ismael
November 8, 2018 at 1:42 am in reply to: Enfold Theme – Layer-Slider – Reduce number of sliders #1031045

Ismael
Moderator

Hey Jochen,

Thank you for using Enfold.

This is possible but you have to use the slider’s events callback. Unfortunately, we won’t be able to help you with that. Please contact a freelance developer.

// https://layerslider.kreaturamedia.com/documentation/#layerslider-api

Best regards,
Ismael

November 6, 2018 at 11:58 am in reply to: How to show a default featured image (posts & pages!) if there is none? #1030349
Ismael
Moderator
Hi,

This thread should help you display thumbnails on the search results page:

// https://kriesi.at/support/topic/show-featured-images-in-search-results-page/

If you want to add a placeholder, look for this line:
```
$searchthumb = get_the_post_thumbnail( $the_id, 'large' );
```
Replace it with:
```
$placeholder = "<img src='PLACE HOLDER IMAGE HERE' />";
$searchthumb = get_the_post_thumbnail( $the_id, 'large' );
$searchthumb = $searchthumb ? $searchthumb : $placeholder;
```
Best regards,
Ismael
November 6, 2018 at 11:53 am in reply to: The quality of the gallery pictures in the store #1030344
Ismael
Moderator
Hi,

This filter works on my installation.
```
add_filter( 'woocommerce_get_image_size_gallery_thumbnail', function( $size ) {
    $size['width'] = 300;
    $size['height'] = 300;
    $size['crop'] = 1;
    return $size;
}, 10, 1);
```
Please add it in the functions.php file.

Screenshot: https://imgur.com/a/v0HGhbk

Best regards,
Ismael
November 6, 2018 at 6:38 am in reply to: Google Maps / Footer Issue #1030232

Ismael
Moderator

Hi,

Awesome! Please open a new thread if you need anything else. Have a nice day! :)

Best regards,
Ismael

November 6, 2018 at 6:35 am in reply to: Update Enfold 4.4 #1030231

Ismael
Moderator

Hi,

That is not the case anymore because the old Envato API has been shut down, so the auto update is not going to work. You need to do the manual update if you’re still on v4.4.1. You’ll be able to use the auto update again on v4.5.

Best regards,
Ismael

November 6, 2018 at 6:33 am in reply to: Contact form invalidation and validation border color #1030230

Ismael
Moderator

Hi,

Great! Please open a new thread if you need anything else. :)

Best regards,
Ismael

November 6, 2018 at 6:32 am in reply to: WP Crowdfunding plugin conflict #1030229
Ismael
Moderator
Hi,

Did you install a cache or a copmpression plugin? Please deactivate those temporarily and then add this code in the functions.php file:
```
function ava_load_wp_media_files() {
    wp_enqueue_media();
}
add_action( 'wp_enqueue_scripts', 'ava_load_wp_media_files' );
```
Best regards,
Ismael
November 6, 2018 at 6:20 am in reply to: LayerSlider – How can First Slide appear only once? #1030224

Ismael
Moderator

Hi,

Thanks for the update.

Not sure what you mean with transition out.

There is an option in the layer’s Transition panel where you can keep the layer on the canvas forever. Go to the layer’s Transitions > Other Settings panel, set the “Keep this layer visible” to “Forever”. By then, maybe you can remove the first slide and move the drone on the second slide.

Best regards,
Ismael

November 6, 2018 at 6:17 am in reply to: Cookies Consent Message in several languages #1030223
Ismael
Moderator
Hi,

Thanks for the update.

This css code should add a red border around the privacy input if it’s not ticked:
```
.av_form_privacy_check.error {
    border: 1px solid red;
}
```
Best regards,
Ismael
November 6, 2018 at 6:14 am in reply to: image link not working #1030221

Ismael
Moderator

Hi,

I’m not really sure what’s going on with that link. Is it only happening when you use that particular link? Have you tried it on incognito mode?

Best regards,
Ismael

November 6, 2018 at 6:10 am in reply to: Section ID not working on Mobile (Safari) #1030215

Ismael
Moderator

Hi,

Will do. Have a nice day.

Best regards,
Ismael

November 6, 2018 at 6:09 am in reply to: LayerSliderWP Transition Effects #1030213

Ismael
Moderator

Hi,

Alright. Please open a new thread if you need anything else. Thank you for using Enfold.

Best regards,
Ismael

November 6, 2018 at 5:17 am in reply to: Calendar Pro | single-event.php #1030185
Ismael
Moderator
Hi,

Thanks for the info. Please remove the mark tag and use this script in the functions.php file instead:
```
add_action('wp_footer', 'ava_color_closed_event', 9999);
function ava_color_closed_event() {
    ?>
    <script>
        (function() {
            const et = document.querySelector('.tribe-events-single-event-title');
            if(et && et.textContent == 'Closed' ) {
                et.style.color = '#c20b1a';
            }
        })();
    </script>
    <?php
}
```
Best regards,
Ismael
November 6, 2018 at 5:12 am in reply to: URGENT: Maintenance Mode Not Redirecting Traffic #1030183

Ismael
Moderator

Hi,

The site is loading properly on my end now. Is the maintenance mode still on? I can’t check it because the previous WP login credentials are no longer working.

Best regards,
Ismael

November 6, 2018 at 5:07 am in reply to: Default Template Settings Missing from Event Calendar Pro #1030182

Ismael
Moderator

Hi,

I think you’re better off using the theme style because it’s actually created to integrate the design/layout of both the theme and the plugin and it also fixes initial layout issues that you might encounter on a native/default plugin style.

Best regards,
Ismael

November 6, 2018 at 4:55 am in reply to: Drop down menus and cart are transparent, recurring issue #1030179

Ismael
Moderator

Hi,

We didn’t disable the avia_modal_js script and it’s not missing, it will only be loaded when you’re on the advance layout builder. Do you have a site backup? We told you beforehand to create a backup or a restore point. You gave us the permission to sweep the database and change the files, so we did assuming that there is a restore point.

The site already crashed even before we did the changes in your database and files.

// https://kriesi.at/support/topic/need-immediate-help-please-enfold-conflicting-with-wp-admin-login-error-code/#post-988198

Those functionalities may have been already broken after the first crash, when you restore the site from a backup.

We asked you to create a backup and a restore point:

// https://kriesi.at/support/topic/need-immediate-help-please-enfold-conflicting-with-wp-admin-login-error-code/page/2/#post-995941

We also asked your permission before doing the sweep and adjust the files:

// https://kriesi.at/support/topic/need-immediate-help-please-enfold-conflicting-with-wp-admin-login-error-code/page/2/#post-999543

I’m afraid that you will have to hire someone else to restore the site to its previous state because we can only help you with minor fixes and changes here. Unfortunately, site recovery is beyond the scope of support. Please contact our partner, Codeable.

// https://kriesi.at/contact/customization

Best regards,
Ismael

November 6, 2018 at 4:35 am in reply to: On form submition error need to add error string, how can i do it? #1030170

Ismael
Moderator

Hi,

but I do use the Autoptimize plugin.

You may need to reminify the scripts and stylesheets after adding the css code. Please disable the plugin, add the css code and then enable it again.

Best regards,
Ismael

November 6, 2018 at 4:34 am in reply to: Sidebar below content desktop version #1030168

Ismael
Moderator

Hi,

Thanks for the update. The “mobile” parameter is set to “disabled”. Change it to “active”.

Best regards,
Ismael

November 6, 2018 at 4:32 am in reply to: Enfold contact form spam #1030167

Ismael
Moderator

Hi,

I’m not really sure how CF7 manages to get through but I don’t see any distinction between how the theme and the plugin is sending the email when I review the code. Both are using the default wp_mail function. Have you tried setting a SMTP or change the from the address? You can just use the plugin if you don’t want to go through those steps.

Best regards,
Ismael

November 6, 2018 at 4:05 am in reply to: Response does not work on landscape (iPad) and scroll to top in mobil #1030160

Ismael
Moderator

Hi,

Thanks for the update.

1.) It doesn’t look like that in a browser emulation. What is the actual model of your tablet? Have you tried setting the grid row’s Screen Options > Fullwidth Break Point to the second option?

Best regards,
Ismael

November 6, 2018 at 4:00 am in reply to: Transparent Header on Mobile doesn´t work on 4.5 #1030159
Ismael
Moderator
Hi,

Thanks for the update.

You can use this css code to change the mobile/burger menu and search icon color:
```
@media only screen and (max-width: 989px) {
.html_mobile_menu_tablet .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::after {
    background-color: #ffffff;
}

#top #wrap_all .av_header_transparency .main_menu ul:first-child > #menu-item-search > a {
    color: #ffffff;
}
}
```
Best regards,
Ismael
November 6, 2018 at 3:56 am in reply to: Change color section full-width to make it aligned with masonary with big gap #1030156
Ismael
Moderator
Hi,

Thanks for the update.

You can add a unique Section ID to the masonry element and use it to adjust the maximum width of its container. (see private field)
The masonry element on that page has a section id called “portfolio-section”. I’ve added this code on the Quick CSS field:
```
#portfolio-section .av-masonry-container {
    max-width: 1600px;
    margin: 0 auto;
    float: none;
}
```
Or try to move the masonry element inside a color section.

Best regards,
Ismael
November 6, 2018 at 3:44 am in reply to: Contact form spam with privacy policy message = false #1030153

Ismael
Moderator

Hi,

Thanks for the update. You should try those plugins or implement a google recaptcha widget in the contact form for added security.

// https://kriesi.at/support/topic/contact-form-attack/#post-1005828

Snippet: https://pastebin.com/zZXQaLwP

Best regards,
Ismael

November 6, 2018 at 3:41 am in reply to: problem with tab #1030152
Ismael
Moderator
Hi,

Try to hide the section on window “load” or the “av-content-el-height-changed” event.
```
window.addEventListener( 'load', function() {
   // code here
}, false);
```
or..
```
$(window).on( 'load', function() {
   // code here
});
```
You can also add the script directly in the config-templatebuilder > avia-shortcodes > tab_section > tab_section.js file, right after the “set_min_width” function.

Best regards,
Ismael
November 6, 2018 at 3:23 am in reply to: BuddyForms "Add Media" – button don't work with Enfold theme (frontend) #1030149
Ismael
Moderator
Hi,

I would like to apologize for the late response. I managed to log in to the site but I’m not sure why the upload button is not working. I don’t see any errors in the console and the button doesn’t respond or anything. Please try this code in the wp-config.php file:
```
define('CONCATENATE_SCRIPTS', false );
```
You may need to contact the plugin author for additional help.

Best regards,
Ismael
November 6, 2018 at 3:19 am in reply to: PopUp #1030147

Ismael
Moderator

Hi,

You can set the image url as the link of the image element instead of using the page url.

Best regards,
Ismael
Author

Posts

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