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Viewing 30 posts - 25,561 through 25,590 (of 67,534 total)
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  • Hey check-t,

    Thank you for using Enfold.

    Add this code inside the css media query.

    .header-scrolled .av-burger-menu-main.menu-item-avia-special {
        top: 20px;
    }

    Best regards,
    Ismael

    in reply to: Problems with mobile site performance #1049049

    Hey chalbo73,

    Thank you for using Enfold.

    This article should help: https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    in reply to: Mobile Menu #1049048

    Hey pixellovers,

    Thank you for using Enfold.

    You will be able to find that option in the Enfold > Main Menu > Burger/Mobile Menu panel. Set the “Menu Icon Submenu items” settings to the second option.

    Best regards,
    Ismael

    Hi,

    Where did you get the child theme? You can download a copy of the child theme directly from here: https://kriesi.at/documentation/enfold/install-enfold-theme/

    Best regards,
    Ismael

    in reply to: LayerSlider X,Y Scaling Issue #1049046

    Hey larryignazio,

    Thank you for using Enfold.

    I can’t get through the login page. I think the credentials above are invalid. Please check it carefully. A screenshot of the issue will help.

    Best regards,
    Ismael

    in reply to: Blog entries setting minimum high #1048830

    Hi,

    Thanks for the update. Add this css code and adjust the value accordingly.

    .slide-entry-title.entry-title {
        min-height: 122px;
    }

    Best regards,
    Ismael

    in reply to: Virtual keyboard and header #1048827

    Hi,

    Thank you for using Enfold.

    I can’t reproduce the issue on my end. I clicked on the search icon, type on the search field but it’s not scrolling back to the top as you have described. I supposed you’re referring to the “search field” when you say “text field”. Could give you us a screenshot or a screen cast of the issue?

    Best regards,
    Ismael

    in reply to: Questions about Enfold #1048820

    Hi,

    1.) That screenshot has nothing on it. Is that what you see when you try to translate a page? Which page are you trying to translate? Please create a test page where we can reproduce the issue.

    2.) Which thumbnails are missing? There are lots of galleries there, so I’m not sure which one to check.

    Best regards,
    Ismael

    Hi,

    I can’t reproduce the issue on my end. The image selection is working properly. Is this fixed?

    Best regards,
    Ismael

    in reply to: Partner Logo Element Images Scale too big update 4.3 #1048815

    Hi,

    Great! Glad it’s solved. Happy holidays! :)

    Best regards,
    Ismael

    in reply to: Gutenberg plugin & Enfold not compatible #1048814

    Hi,

    It’s not necessary unless you’re having trouble editing the pages. There is going to be a new option where you can disable/enable the classic and block editor.

    Best regards,
    Ismael

    in reply to: Instagram Widget Problems … #1048812

    Hi,

    Could you ask your hosting provider to delete those folders? It’s taking quite a lot of time. Please update us again once the whole “avia_instagram_cache” directory has been removed.

    Best regards,
    Ismael

    in reply to: Shrinking of header – Amount – An Info #1048811

    Hi,

    The existing header options are usually enough for a lot of websites, so adding another option for that is not a priority. Please follow @Guenni007’s suggestion.

    Best regards,
    Ismael

    in reply to: 2 columns on mobile jumping on one side not the other? #1048810

    Hi,

    Have you tried disabling the “Equal Height Columns” settings for that row?

    Best regards,
    Ismael

    in reply to: Redering Issues in Chrome / Windows / Wide Layout Issues #1048808

    Hi,

    It’s not possible with the boxed layout, unfortunately, because it will constrain the width of the slider. You have to use the “Stretched Layout”.

    Best regards,
    Ismael

    in reply to: Kontaktformular: Datenschutz-Anhängsel übersetzen #1048807

    Hi,

    It can be used as a shortcode like this:

     [av_privacy_link]Privacy Policy[/av_privacy_link]
    

    Have you tried that?

    Best regards,
    Ismael

    Hi,

    Set the Blog Layout to “Grid” and the Blog Styling to “Default(Business)”. That layout will display a date container below the post title.

    Best regards,
    Ismael

    in reply to: Contact 7 form issues #1048804

    Hi,

    Thanks for the update.

    Replace the css code with this:

    #top .main_color .wpcf7-form-control-wrap .input-text, #top .main_color .wpcf7-form-control-wrap input[type='text'], #top .main_color .wpcf7-form-control-wrap input[type='input'], #top .main_color .wpcf7-form-control-wrap input[type='password'], #top .main_color .wpcf7-form-control-wrap input[type='email'], #top .main_color .wpcf7-form-control-wrap input[type='number'], #top .main_color .wpcf7-form-control-wrap input[type='url'], #top .main_color .wpcf7-form-control-wrap input[type='tel'], #top .main_color .wpcf7-form-control-wrap input[type='search'], #top .main_color .wpcf7-form-control-wrap textarea, #top .main_color .wpcf7-form-control-wrap select {
        border-color: #363636;
        background-color: #ffffff;
        color: #000000;
    }

    Best regards,
    Ismael

    in reply to: Partner / Logo Element #1048803

    Hi,

    Thanks for the update. What do you mean by NPC? I still don’t see the issue on the logo/partner element and the previous pages are gone.

    Best regards,
    Ismael

    in reply to: Instagram Widget Problems … #1048157

    Hi,

    You said “Please delete the theme folder” … original folder, or child-theme? or both?

    Ah yes, sorry. I forgot about that. I was thinking of the instagram cache. I suspect that the theme files are corrupted because the instagram images are converted to MS DOS files. Please delete the parent theme folder and replace it with the latest version. And while you’re at it, please delete the instagram widget in the footer widget area and ask your hoster to delete the “avia_instagram_cache” directory again. I can do it via FTP but it will take a lot of time.

    Please use the Instagram Feed plugin temporarily.

    Best regards,
    Ismael

    in reply to: Comments and comment box missing on pages #1048149

    Hi,

    Thanks for the update. I see the issue now but I’m not sure what’s causing it. Please edit the includes > helper-assets.php file, look for this code on line 395:

    add_filter( 'comments_open', 'av_comments_on_builder_posts_required', 10, 2 );
    

    Comment it out or disable it temporarily:

    // add_filter( 'comments_open', 'av_comments_on_builder_posts_required', 10, 2 );
    

    Let us know if that changes anything.

    I did access the file server but I think it’s for a different site. To confirm it, I deleted the whole header.php file but it didn’t break the “assicurazioneviaggiothailandia” site.

    Best regards,
    Ismael

    in reply to: contact form #1048147

    Hi,

    Thank you for using Enfold. And I would like to apologize for the late response.

    Did you change or filter the “from” address? Please check if the “avf_form_from” filter is added in the functions.php file.

    Best regards,
    Ismael

    in reply to: Buttons advanced styling not working #1048143

    Hi,

    Great! Glad it’s fixed. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    Hey yanknudtskov,

    Thank you for using Enfold.

    I think the site is still running on an old version of the theme because that code is no longer positioned on that line. The latest version 4.5.2 contains additional Gutenberg compatibility fixes.

    Best regards,
    Ismael

    in reply to: Accordion Css problem #1048137

    Hey!

    Alright. Glad that you figured it out.

    Have a nice day! :)

    Cheers!
    Ismael

    in reply to: No Default or Specific Featured Image Size for a Blog Post #1048133

    Hi,

    The theme limits the height of the featured image up to 321px for single post pages with sidebar and 423px pages without a sidebar. You can adjust that limit with this plugin:

    // https://wordpress.org/plugins/simple-image-sizes/

    Activate the plugin, go to the Settings > Media panel and look for the “entry_with_sidebar” and “entry_without_sidebar” thumbnails. Adjust the width and height value, update, save and then regenerate the thumbnails afterwards.

    Best regards,
    Ismael

    in reply to: Code Error Message #1048121

    Hi,

    1.) You can get the FB pixel code from the facebook events manager panel:

    // https://www.facebook.com/events_manager/

    Once you got the code, you can either add it in the functions.php or install this plugin:

    // https://wordpress.org/plugins/code-snippets/

    Code example: https://pastebin.com/1fTgCStq

    Make sure to update these lines because it contains your account’s pixel id:

    fbq('init', '1233443242343454');
    

    noscript:

    src="https://www.facebook.com/tr?id=1233443242343454&ev=PageView&noscript=1"
    

    2.) Where do you want to place your google ads? You can add it in a text block, code block, a widget or create a custom shortcode for it. Please post your adsense code in the private field.

    3.) You should contact your hosting provider for the FTP account.

    Best regards,
    Ismael

    in reply to: Flickering on Chrome on Load More #1048110

    Hi,

    It’s because of the loading icon. Please use this css code to fix the issue temporarily.

    .avia_loading_icon {
        display: none !important;
    }

    Update the theme to the latest version, 4.5.2.

    Best regards,
    Ismael

    in reply to: Displaying Blog Content #1048069

    Hi,

    Thanks for the update.

    A lot of the taxonomies are missing in the masonry’s entries selection. Please try to deactivate the plugins temporarily.

    Best regards,
    Ismael

    in reply to: Responsive menu not working on drop down tabs #1048067

    Hi,

    The “Contact” menu item is working properly on my end. Where are you testing it? Which browser and device?

    Best regards,
    Ismael

Viewing 30 posts - 25,561 through 25,590 (of 67,534 total)