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Viewing 30 posts - 24,421 through 24,450 (of 67,524 total)
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  • in reply to: Enfold Mailchimp subscription widget Not working #1077203

    Hi,

    Thanks for the update. The server is refusing the connection, so it seems like our location are being blocked. (see private field)
    Please contact your hosting provider and ask them if there are any security options that are preventing us from accessing the file server. You can find our locations in the following page.

    // http://kriesi.at/about

    Best regards,
    Ismael

    in reply to: White space below Colour Sections (on Mobile Devices) #1077201

    Hi,

    Thanks for the update.

    Can you give us a screenshot of the area that you’re trying to remove? Please upload the screenshot to imgur or dropbox.

    Best regards,
    Ismael

    in reply to: White bar on header top #1077200

    Hi,

    Thanks for the update.

    We replaced the layer slider shortcode with the designated builder element to correct the layout issue. Please remove the browser cache before you check the page again.

    Best regards,
    Ismael

    in reply to: What Plugin i can install for hyphenation with Enfold? #1077197

    Hi,

    Are you using a Chrome browser? The hyphen property is not supported by major browsers including Chrome, so it won’t work there.

    // https://caniuse.com/css-hyphens/embed

    Use this css property instead.

    // https://www.w3schools.com/cssref/css3_pr_word-wrap.asp

    Best regards,
    Ismael

    in reply to: Single Post Page Issues #1077195

    Hi,

    The problem is that you don’t have all the elements for a post page when using the builder to create posts.

    Yes, that is correct. The default post elements are not available as a builder element or shortcode. You have to switch to the default editor if you want to see the default post layout.

    Best regards,
    Ismael

    Hi,

    Thank you for using Enfold.

    You can apply the “Maximum Container width” value to be the maximum width of the grid container and then set its margin to “0 auto”, so it perfectly aligns with the default container. Have you tried that?

    For example, assuming that there is only 1 grid element in the page, you can use this code:

    #av-layout-grid-1 {
        width: 1410px;
        margin: 0 auto;
        background: red;
    }

    You can replace the generic selector with the element’s Section ID or enable the custom css class field.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Have you tried installing a cache plugin, or did you optimize the site yet? Optimizing the site should decrease the delay for the initial useful paint or rendering. It’s not necessarily connected to the fade in effect. This article about site speed optimization should help.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    in reply to: Masonry titles on mobile #1077187

    Hey Munford,

    Thank you for using Enfold.

    Use this css code to move the caption overlay underneath the image on mobile view.

    @media only screen and (max-width: 767px) {
    #top #wrap_all .av-caption-style-overlay.av-flex-size .av-masonry-entry.av-masonry-item-with-image .av-inner-masonry-content {
        position: relative;
        top: 0;
        left: 0;
        right: 0;
        bottom: 0;
        display: block;
        height: auto;
        width: auto;
        background: rgba(0,0,0,1);
    }
    }

    Best regards,
    Ismael

    in reply to: How to customize the portfolio category page #1077186

    Hi,

    The portfolio category page template is actually using the portfolio grid element, not masonry, so you can’t move the title at the center of the image. That option is not available by default. This is possible but you have to modify the template-portfolio_entries.php file. Unfortunately, we won’t be able to help you with that.

    Best regards,
    Ismael

    in reply to: Nothing found search result issue #1077184

    Hi,

    Thanks for the update.

    Can you provide the whole content of the file or modification? Please post it on pastebin. We’ll check this again afterwards.

    Best regards,
    Ismael

    in reply to: Content Disappearing #1077183

    Hi,

    Thanks for the update.

    You forgot to close the strong tag inside the special heading element.

    <strong>Mega Events Auctions - Auction Timeline
    

    Please be careful with html tags because it could break the entire layout of the page.

    Best regards,
    Ismael

    in reply to: no edit or viewing afater update #1077180

    Hi,

    We would like to apologize for the confusion and for the lack of explanation. There is an error related to the page preloader, so we had to disable that option temporarily. The site is loading consistently now but there are a few errors remaining. Have you tried disabling the plugins again?

    Best regards,
    Ismael

    Hi,

    Thanks for the update. Glad that we’re able to clarify some things out.

    And regarding your other question, it doesn’t really matter which snippet you’re using. The theme just renders the snippet inside the head tag, nothing else. Either of the library should work. The anonymization and opt out implementation is the same for both libraries if that is what you’re asking.

    analytics: https://developers.google.com/analytics/devguides/collection/gtagjs/user-opt-out
    gtag: https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out

    Best regards,
    Ismael

    in reply to: Registerkarte Reiter: bigger image and text? #1076339

    Hi,

    Thanks for the update.

    We defined the height of the tab images and then disabled the Performance > File Compression settings temporarily. It should be adjusted now.

    Best regards,
    Ismael

    in reply to: Conversion Tracking (Google Analytics) #1076336

    Hi,

    This data is being transmitted when you click on the submit button, so the ga function is working properly. (see private field)
    You may need to wait for a while to see the results in your google console. If you don’t see anything, it’s possible that something is wrong with your goal configuration or they don’t coincide with the onclick handler that we created. Unfortunately, we won’t be able to check that without logging in to your gmail account.

    Best regards,
    Ismael

    in reply to: Image element not increasing in size #1076332

    Hi,

    You’re most welcome. You can keep that code in the Quick CSS field temporarily until we find a better solution. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Timeline / Breakpoint on tablet #1076330

    Hi,

    Thank you for using Enfold.

    We can adjust the number of columns on iPad view, but it requires direct modification of the timeline script in the config-templatebuiler > aviashortcodes > timeline > timeline.js file. Look for this code around line 93:

    breakpoint: 989,
    

    Set the breakpoint value to 1025:

    breakpoint: 1025,
    

    Don’t forget to toggle the Performance > File Compression settings after the file adjustment.

    Best regards,
    Ismael

    in reply to: iconbox settings gone #1076320

    Hi,

    Thanks for the update.

    Use this css code to adjust the height of the iconbox content.

    .home #av_section_1 .iconbox_content {
        min-height: 591px;
    }

    Or just make sure that the size of the images and the length of the content are the same.

    Best regards,
    Ismael

    in reply to: How to put title and date above featured image on post? #1076316

    Hi,

    Great! Glad we could help. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: modern tribes ticket module / ajax issues #1076315

    Hi,

    Thank you for using Enfold.

    The following filter should disable the theme’s custom events template.

    remove_action('tribe_events_template', 'avia_events_tempalte_paths', 10, 2);
    

    Add it in the functions.php file and let us know if the RSVP feature shows up.
    It’s possible that an action hook is missing in the template that we are not aware of.

    Best regards,
    Ismael

    in reply to: Fullscreen Slider – Image not displaying on iPhone #1076308

    Hi,

    Thanks for the update.

    We can’t reproduce the issue on a browser emulation, but this css code might help.

    @media only screen and (max-width: 767px) {
    .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li {
        background-attachment: scroll;
        background-size: cover;
    }
    }

    Please don’t forget to toggle the Performance > File Compression settings. Are you checking it on Safari?

    Best regards,
    Ismael

    in reply to: Burger menu text not showing on mobile #1076304

    Hi,

    It might be possible but the header should be enabled because the menu as @victoria pointed out is inside the header container.

    Best regards,
    Ismael

    in reply to: Plugin setzt irgendwie style durch… #1076300

    Hi,

    Thanks for the update.

    We check the pages but we can’t figure out what causes the menu to look that way when the real state listing page is in view. This may not change anything, but we notice that the site is using an older version of the theme, 4.0.7. Please upgrade the theme to version 4.5.4.

    If possible, please contact the plugin authors for additional help.

    Best regards,
    Ismael

    in reply to: Can't change visibility on pages #1076293

    Hi,

    Thank you for the clarification.

    The “Visibility” settings works properly on our end, so there must be something in your installation, perhaps a plugin, that is causing the issue. We don’t see any errors in the browser console either. Have you tried to disable the plugins temporarily?

    Best regards,
    Ismael

    in reply to: image title in lightbox #1076289

    Hi,

    The title should display below the image by default if you’re using the Image element. Which element are you using?
    Go to the Media > Library panel and click on the image. In the attachment details modal, make sure that the title field is filled.

    Best regards,
    Ismael

    in reply to: Gravity Form on mobile view #1076288

    Hi,

    Thanks for the update. Please adjust the css code a bit.

    @media only screen and (max-width: 767px)  {
    .gform_wrapper .gform_body #gform_fields_4 li>.ginput_container, .gform_wrapper .gform_body #gform_fields_9 li>.ginput_container, .gform_wrapper .gform_body #gform_fields_5 li>.ginput_container, .gform_wrapper .gform_body #gform_fields_3 li>.ginput_container, .gform_wrapper .gform_body #gform_fields_12 li>.ginput_container, .gform_wrapper .gform_body #gform_fields_14 li>.ginput_container, .gform_wrapper .gform_body #gform_fields_8 li>.ginput_container {
        width: 100% !important;
        float: left !important;
        margin-left: 0px !important;
        margin-bottom: 3% !important;
    }
    }

    Best regards,
    Ismael

    in reply to: Main Menu Centering #1076287

    Hi,

    The very last menu item before the blue button has a margin.

    
    li#menu-item-27 {
       margin-right: 260px; 
    }
    
    @media only screen and (max-width: 1343px)
    li#menu-item-27 {
        margin-right: 170px;
    }

    Did you add that code? The adjustment of that margin causes the menu item to shift.

    Best regards,
    Ismael

    in reply to: RSS feed and Responsive Behavior #1076285

    Hi,

    Thanks for the update.

    1.) You can use this css code to decrease the logo size.

    @media only screen and (max-width: 767px) {
    .responsive #top .logo {
        width: 60%;
    }
    }

    2.) Did you remove the rss feed widget? It’s not in the footer container.

    Best regards,
    Ismael

    Hey marco_b,

    Thank you for using Enfold.

    1.) Use this css code to move the second column below the first one.

    div table.shop_attributes th {
        width: auto;
        display: block;
    }

    2.) Where is the “reset selection” button located? We can’t find it anywhere in the page. Please provide a screenshot using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Featured Image not showing up in post #1076283

    Hi,

    The password is still invalid. Please check the login details carefully.

    Best regards,
    Ismael

Viewing 30 posts - 24,421 through 24,450 (of 67,524 total)