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Viewing 30 posts - 24,121 through 24,150 (of 66,084 total)
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  • in reply to: Gutenberg plugin & Enfold not compatible #1048814

    Hi,

    It’s not necessary unless you’re having trouble editing the pages. There is going to be a new option where you can disable/enable the classic and block editor.

    Best regards,
    Ismael

    in reply to: Instagram Widget Problems … #1048812

    Hi,

    Could you ask your hosting provider to delete those folders? It’s taking quite a lot of time. Please update us again once the whole “avia_instagram_cache” directory has been removed.

    Best regards,
    Ismael

    in reply to: Shrinking of header – Amount – An Info #1048811

    Hi,

    The existing header options are usually enough for a lot of websites, so adding another option for that is not a priority. Please follow @Guenni007’s suggestion.

    Best regards,
    Ismael

    in reply to: 2 columns on mobile jumping on one side not the other? #1048810

    Hi,

    Have you tried disabling the “Equal Height Columns” settings for that row?

    Best regards,
    Ismael

    in reply to: Redering Issues in Chrome / Windows / Wide Layout Issues #1048808

    Hi,

    It’s not possible with the boxed layout, unfortunately, because it will constrain the width of the slider. You have to use the “Stretched Layout”.

    Best regards,
    Ismael

    in reply to: Kontaktformular: Datenschutz-Anhängsel übersetzen #1048807

    Hi,

    It can be used as a shortcode like this:

     [av_privacy_link]Privacy Policy[/av_privacy_link]
    

    Have you tried that?

    Best regards,
    Ismael

    Hi,

    Set the Blog Layout to “Grid” and the Blog Styling to “Default(Business)”. That layout will display a date container below the post title.

    Best regards,
    Ismael

    in reply to: Contact 7 form issues #1048804

    Hi,

    Thanks for the update.

    Replace the css code with this:

    #top .main_color .wpcf7-form-control-wrap .input-text, #top .main_color .wpcf7-form-control-wrap input[type='text'], #top .main_color .wpcf7-form-control-wrap input[type='input'], #top .main_color .wpcf7-form-control-wrap input[type='password'], #top .main_color .wpcf7-form-control-wrap input[type='email'], #top .main_color .wpcf7-form-control-wrap input[type='number'], #top .main_color .wpcf7-form-control-wrap input[type='url'], #top .main_color .wpcf7-form-control-wrap input[type='tel'], #top .main_color .wpcf7-form-control-wrap input[type='search'], #top .main_color .wpcf7-form-control-wrap textarea, #top .main_color .wpcf7-form-control-wrap select {
        border-color: #363636;
        background-color: #ffffff;
        color: #000000;
    }

    Best regards,
    Ismael

    in reply to: Partner / Logo Element #1048803

    Hi,

    Thanks for the update. What do you mean by NPC? I still don’t see the issue on the logo/partner element and the previous pages are gone.

    Best regards,
    Ismael

    in reply to: Instagram Widget Problems … #1048157

    Hi,

    You said “Please delete the theme folder” … original folder, or child-theme? or both?

    Ah yes, sorry. I forgot about that. I was thinking of the instagram cache. I suspect that the theme files are corrupted because the instagram images are converted to MS DOS files. Please delete the parent theme folder and replace it with the latest version. And while you’re at it, please delete the instagram widget in the footer widget area and ask your hoster to delete the “avia_instagram_cache” directory again. I can do it via FTP but it will take a lot of time.

    Please use the Instagram Feed plugin temporarily.

    Best regards,
    Ismael

    in reply to: Comments and comment box missing on pages #1048149

    Hi,

    Thanks for the update. I see the issue now but I’m not sure what’s causing it. Please edit the includes > helper-assets.php file, look for this code on line 395:

    add_filter( 'comments_open', 'av_comments_on_builder_posts_required', 10, 2 );
    

    Comment it out or disable it temporarily:

    // add_filter( 'comments_open', 'av_comments_on_builder_posts_required', 10, 2 );
    

    Let us know if that changes anything.

    I did access the file server but I think it’s for a different site. To confirm it, I deleted the whole header.php file but it didn’t break the “assicurazioneviaggiothailandia” site.

    Best regards,
    Ismael

    in reply to: contact form #1048147

    Hi,

    Thank you for using Enfold. And I would like to apologize for the late response.

    Did you change or filter the “from” address? Please check if the “avf_form_from” filter is added in the functions.php file.

    Best regards,
    Ismael

    in reply to: Buttons advanced styling not working #1048143

    Hi,

    Great! Glad it’s fixed. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    Hey yanknudtskov,

    Thank you for using Enfold.

    I think the site is still running on an old version of the theme because that code is no longer positioned on that line. The latest version 4.5.2 contains additional Gutenberg compatibility fixes.

    Best regards,
    Ismael

    in reply to: Accordion Css problem #1048137

    Hey!

    Alright. Glad that you figured it out.

    Have a nice day! :)

    Cheers!
    Ismael

    in reply to: No Default or Specific Featured Image Size for a Blog Post #1048133

    Hi,

    The theme limits the height of the featured image up to 321px for single post pages with sidebar and 423px pages without a sidebar. You can adjust that limit with this plugin:

    // https://wordpress.org/plugins/simple-image-sizes/

    Activate the plugin, go to the Settings > Media panel and look for the “entry_with_sidebar” and “entry_without_sidebar” thumbnails. Adjust the width and height value, update, save and then regenerate the thumbnails afterwards.

    Best regards,
    Ismael

    in reply to: Code Error Message #1048121

    Hi,

    1.) You can get the FB pixel code from the facebook events manager panel:

    // https://www.facebook.com/events_manager/

    Once you got the code, you can either add it in the functions.php or install this plugin:

    // https://wordpress.org/plugins/code-snippets/

    Code example: https://pastebin.com/1fTgCStq

    Make sure to update these lines because it contains your account’s pixel id:

    fbq('init', '1233443242343454');
    

    noscript:

    src="https://www.facebook.com/tr?id=1233443242343454&ev=PageView&noscript=1"
    

    2.) Where do you want to place your google ads? You can add it in a text block, code block, a widget or create a custom shortcode for it. Please post your adsense code in the private field.

    3.) You should contact your hosting provider for the FTP account.

    Best regards,
    Ismael

    in reply to: Flickering on Chrome on Load More #1048110

    Hi,

    It’s because of the loading icon. Please use this css code to fix the issue temporarily.

    .avia_loading_icon {
        display: none !important;
    }

    Update the theme to the latest version, 4.5.2.

    Best regards,
    Ismael

    in reply to: Displaying Blog Content #1048069

    Hi,

    Thanks for the update.

    A lot of the taxonomies are missing in the masonry’s entries selection. Please try to deactivate the plugins temporarily.

    Best regards,
    Ismael

    in reply to: Responsive menu not working on drop down tabs #1048067

    Hi,

    The “Contact” menu item is working properly on my end. Where are you testing it? Which browser and device?

    Best regards,
    Ismael

    in reply to: LayerSlider showing 'more videos' when opened in Chrome #1048066

    Hi,

    Looks like you’re using the Full Width Slider. Please replace it with the Full Screen Slider to make enough room or space for the button on mobile view.

    Best regards,
    Ismael

    in reply to: Layer Slider overlay #1048032

    Hi,

    You can keep a layer inside the canvas in the Transitions > Other Settings > Keep this layer panel. Set it to “forever”. So in the demo, it’s probably a background layer set not to transition out of the slider.

    Best regards,
    Ismael

    in reply to: Adding new css styles to enfold #1048031

    Hi,

    Did you add a table using a single column? Did you toggle the screen options? The default behavior of the table is to scroll when the content exceeds the width of the table container.

    Best regards,
    Ismael

    in reply to: Testimonials not displaying properly after theme update #1048030

    Hi,

    Alright. Please give us an update whenever possible.

    Best regards,
    Ismael

    in reply to: Instagram widget returns error #1048028

    Hi,

    That is a static link, so it will direct you to the instagram page even when the widget is not working properly. Please check the wp-content > uploads > avia_instagram_cache directory and provide a screenshot of the instagram images inside the folders.

    I found out that the images are converted to MS-DOS files instead of their actual image format.

    Best regards,
    Ismael

    in reply to: Instagram Widget Problems … #1048027

    Hey!

    The avia_instagram_cache folders inside the wp-content > uploads directory.

    Cheers!
    Ismael

    in reply to: Emails form the form do not arrive #1048017

    Hi,

    And this might help as well: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Try to set the from address to an email address with your domain name so that the sent emails get through without being filtered as spams or invalid.

    Best regards,
    Ismael

    in reply to: css not being applied #1048013

    Hi,

    1.) Try to use a more specific selector:

    .responsive #top .av_header_transparency #header_meta {
        background-color: #41639e;
    }

    2.) Did you set the Slider Settings > Layout > Slider Type settings to “Fixed”? Set it to “Full Size” if you want the slider to adjust based on the screen size. Or use theme’s Full Screen Slider element.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    You have to upgrade the theme to version 4.5.2 to get the Gutenberg fixes. Please get back to us after the theme update.

    Best regards,
    Ismael

    in reply to: 2 columns on mobile jumping on one side not the other? #1048002

    Hi,

    Thanks for the update.

    I can’t seem to reproduce the issue on my end. This is what I see on mobile view:

    // https://imgur.com/a/vzyGo6a

    Could you give us a screenshot of the issue?

    Best regards,
    Ismael

Viewing 30 posts - 24,121 through 24,150 (of 66,084 total)