Forum Replies Created
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February 18, 2019 at 5:12 am in reply to: Increase columns for upsells and cross-sells products #1068105
Hi,
Thanks for the update.
Could you give us a link to that product? This is what I see on my end.
Screenshot: https://imgur.com/a/iQhnUmZ
Best regards,
IsmaelHi,
Thank you for the update.
The reCAPTCHA widget is now available in the theme, so you don’t have to use the plugin. It was just added yesterday. Please deactivate and remove the plugin, upgrade the theme to version 4.5.4 and then go to the Enfold > Google Services > Google reCAPTCHA panel to activate the widget.
Best regards,
IsmaelFebruary 15, 2019 at 3:41 pm in reply to: Spam E-Mails without mandatory fields are being sent via Enfold contact form #1067481Hi Jochen,
Thanks for the update.
As previously stated on the other thread, they can get around the verification by removing the script validation. Now, I don’t know how they do that exactly, but it is possible. Unfortunately, we can do much about it aside from offering a new type of contact form security such as the reCAPTCHA widget. If that is not possible then we’ll have to suggest that you look for a plugin such as Contact Form 7 or Gravity Forms as an alternative to the theme’s contact form.
// https://wordpress.org/plugins/contact-form-7-honeypot/
// https://www.gravityforms.com/rip-captcha/FYI, the reCAPTCHA widget is now available on version 4.5.4 in case you change your mind.
Best regards,
IsmaelHi,
Thanks for the update.
Can we deactivate the plugin while looking for the issue? I checked the contact form shortcode file but I didn’t find anything unusual there.
Best regards,
IsmaelFebruary 15, 2019 at 5:19 am in reply to: Color Section Background Video – Un Mute / Activate Sound #1067280Hi,
Did you replace the files as suggested in the previous replies? Unfortunately, we can’t help you with this modification because we didn’t author it. Please wait for @Guenni007 to respond.
Best regards,
IsmaelHi,
Thanks for the update.
The text blocks are not displaying properly because of this css code.
#main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(8) > div { display: none !important; } #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(7), #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(10), #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(13) { display: none !important; }What is that for?
Best regards,
IsmaelFebruary 15, 2019 at 4:52 am in reply to: Purpose – Enfold theme for transport services website using no images and very high PageSpeed Score #1067268Hi,
Thank you for your interest in the theme.
1.) Any website without images will load faster compare to those with graphics regardless of the theme used.
2.) Do you have an initial design of the website, or a list of preferred website style? Any of those demo can transformed to something else, but in my opinion, the construction demo is the better option for a transportation startup website.
Best regards,
IsmaelFebruary 15, 2019 at 4:44 am in reply to: Theme conflict with WooCommerce Currency Switcher #1067265Hi,
Thanks for the update.
Is this fixed? The currency, price, and the icon align properly.
Best regards,
IsmaelFebruary 15, 2019 at 4:39 am in reply to: Enfold 4.5.3: Fullwidth Slider Video returns [object Object] on Mobile #1067263Hi,
Thanks for the update.
It turned out to be an issue with the compressed scripts. We disabled the compression temporarily to let the theme load the latest scripts. Please remove the browser cache prior to checking the page.
Best regards,
IsmaelHi,
Thanks for the update.
There were invalid html tags in the contact form. We removed those html tags.
Best regards,
IsmaelHey!
Thanks for the update.
It’s not working properly because the plugin version of the widget was still installed. I removed the plugin and re-added the keys in their respective fields. You can actually use both versions in case the other one fails. It will help us improve the widget as well. Please let us know if the spam emails subsides.
Best regards,
IsmaelFebruary 14, 2019 at 3:29 pm in reply to: Thousands of rows in wp_options with autoload = yes #1067002Hi,
Thanks for the info.
The database entries where the theme stores the compressed css and js code are not required every time a page is loaded. They are only fetched if the merge scripts or stylsheets do not exist or have to be regenerated. You can install the Query Monitor plugin to confirm that.
Best regards,
IsmaelHey arsenelesueur,
Thank you for using Enfold.
(see private field)
Best regards,
IsmaelHi,
The image url was removed but not the actual image element. I’m not sure why it’s still rendered in the front end though. The element is barely noticeable without the image url, so I had to scan or inspect each shortcodes.
Best regards,
IsmaelFebruary 14, 2019 at 5:18 am in reply to: using different logos on individual pages – old php solution no longer works #1066777Hi,
I get errors editing the files, so I can’t remove the comment line, but the filter itself should work as is. Could we access the file server? Please provide the FTP details in the private field.
Best regards,
IsmaelHi,
Thanks for the update.
. Please check the info carefully and include the reCAPTCHA site/secret key in the private field.
You’ll need the Google reCAPTCHA API keys in order to install the spam protection widget. After generating the API keys, update the theme to version 4.5.4 and then go to the Enfold > Google Services panel. You’ll find the reCAPTCHA widget options there including the API keys fields.
You can generate the API keys from the Google console.
// https://www.google.com/recaptcha/admin)
Best regards,
IsmaelFebruary 14, 2019 at 5:06 am in reply to: Overlapping sections with negative margin on mobile devices #1066774Hi,
Are you sure it’s the correct url? The test page doesn’t exists. Please check it carefully.
Best regards,
IsmaelHi,
Thanks for the update.
It works properly when you remove the html code in the title field.
<a class="normal" href="http://youtu.be/gi6YUOEQxaQ" target="_blank" rel="noopener">Bericht von Mathias Tauche über die Lichtkunstinstallation „Kaskade“ von Egill Sæbjörnsson.</a>Please use the “Element Verlinkung?” settings when you want to add a link to the catalog item.
Best regards,
IsmaelHi,
@Guenni007: Thanks for the info. I forgot about the “Page Content” element. It’s almost the same as that plugin.
@AxelSchultze: You can also use the “Page Content” element if you want to insert the content of a specific page to another page and have it display there just like any builder element. Quite useful if you don’t want to bother editing each page individually.Best regards,
IsmaelFebruary 14, 2019 at 4:37 am in reply to: Layout of newspages in differtent languages with WPML is not the same #1066767Hi Mario,
No problem. Please don’t hesitate to open a new thread if you need anything else. We’ll close this thread now.
Have a nice day.
Best regards,
IsmaelHi,
@ilogicltd: Glad it worked. Let us know if you need anything else.
@Guenni007: I’m not sure I fully understand that. Could you explain it further?Best regards,
IsmaelFebruary 14, 2019 at 4:32 am in reply to: The theme (Enfold) made website not work any more #1066765Hi,
Great! Glad that you managed to install it. Yes, that is the latest version. You can check for the latest version in the Enfold > Theme Update panel, but you need to generate a token first.
// https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Best regards,
IsmaelHi,
@breezemedia: Glad it worked!Thanks @Guenni007. Happy Valentine’s Day to you and your wife. :)
Best regards,
IsmaelFebruary 14, 2019 at 4:25 am in reply to: Background color changes randomly in Microsoft Edge on pages with color sections #1066762Hi,
Thanks for the update.
That is quite odd. Try to increase the stack order of the color sections, so they remain above everything else.
.avia-section { position: relative; z-index: 100; }I’ll ask the rest of the team to check it on Edge.
Best regards,
IsmaelHi Sheila,
Thanks for the update. Did you remove the browser history or purge the cache before checking the page? Here’s how it’s supposed to look like.
Screenshot: https://imgur.com/a/sQJkunH
Best regards,
IsmaelFebruary 14, 2019 at 3:56 am in reply to: Kontakt Form – Checkbox mit Link übersetzen mit WPML #1066755Hi,
Thank you for using Enfold.
The html looks invalid. Could you post the actual code on pastebin.com? The correct code should look something like this:
I have read the <a href="#" target="_blank">Conditions</a> and understand.Just replace the href attribute value with the actual url of the “Conditions” page.
Best regards,
IsmaelHey richardbeatty,
Thank you for using Enfold.
Are you referring to the “html_av-submenu-hidden” class name? The theme uses that particular class attribute to hide the sub menu items that are inside the burger menu container. IF you want to remove that attribute, you have to set the Enfold > Main Menu > Burger/Mobile Menu > “Menu Icon Submenu items” to the first option.
Best regards,
IsmaelHi Vito,
First of all, we would like to apologize the late response.
Now, regarding the issue at hand, those warnings are not critical and I’m afraid we can’t remove those attributes because some of them are required by the theme. For example, the validator is asking for the removal of the data-av_icon attribute value. We can’t remove that because that is where the theme gets the icon characters. Some warnings are asking to remove the “type” attribute of the script tag, which is really not that necessary because the site will still work with or without that attribute. My advice is to just ignore those warnings because they will do the site no harm.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Did you block certain countries from accessing the site? The site is not loading properly on my end, or I get 403: Access Denied error. The issues above are exactly what it says. The navigation is probably too close together and the container expands beyond the screen size. We can fix that with css, but we need access to the site.
Best regards,
Ismael -
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