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Viewing 30 posts - 24,091 through 24,120 (of 66,739 total)
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  • in reply to: Increase columns for upsells and cross-sells products #1068105

    Hi,

    Thanks for the update.

    Could you give us a link to that product? This is what I see on my end.

    Screenshot: https://imgur.com/a/iQhnUmZ

    Best regards,
    Ismael

    in reply to: Enfold contact form + reCAPTCHA #1067487

    Hi,

    Thank you for the update.

    The reCAPTCHA widget is now available in the theme, so you don’t have to use the plugin. It was just added yesterday. Please deactivate and remove the plugin, upgrade the theme to version 4.5.4 and then go to the Enfold > Google Services > Google reCAPTCHA panel to activate the widget.

    Best regards,
    Ismael

    Hi Jochen,

    Thanks for the update.

    As previously stated on the other thread, they can get around the verification by removing the script validation. Now, I don’t know how they do that exactly, but it is possible. Unfortunately, we can do much about it aside from offering a new type of contact form security such as the reCAPTCHA widget. If that is not possible then we’ll have to suggest that you look for a plugin such as Contact Form 7 or Gravity Forms as an alternative to the theme’s contact form.

    // https://wordpress.org/plugins/contact-form-7-honeypot/
    // https://www.gravityforms.com/rip-captcha/

    FYI, the reCAPTCHA widget is now available on version 4.5.4 in case you change your mind.

    Best regards,
    Ismael

    in reply to: Unable to show contact form title on page #1067287

    Hi,

    Thanks for the update.

    Can we deactivate the plugin while looking for the issue? I checked the contact form shortcode file but I didn’t find anything unusual there.

    Best regards,
    Ismael

    in reply to: Color Section Background Video – Un Mute / Activate Sound #1067280

    Hi,

    Did you replace the files as suggested in the previous replies? Unfortunately, we can’t help you with this modification because we didn’t author it. Please wait for @Guenni007 to respond.

    Best regards,
    Ismael

    in reply to: Enfold problems with multiple text boxes #1067275

    Hi,

    Thanks for the update.

    The text blocks are not displaying properly because of this css code.

    #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(8) > div {
        display: none !important;
    }
    
    #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(7), #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(10), #main > div.main_color.container_wrap_first.container_wrap.fullsize > div > main > div > div > div.flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.first.avia-builder-el-0.el_before_av_one_fourth.avia-builder-el-first > section:nth-child(13) {
        display: none !important;
    }

    What is that for?

    Best regards,
    Ismael

    Hi,

    Thank you for your interest in the theme.

    1.) Any website without images will load faster compare to those with graphics regardless of the theme used.

    2.) Do you have an initial design of the website, or a list of preferred website style? Any of those demo can transformed to something else, but in my opinion, the construction demo is the better option for a transportation startup website.

    Best regards,
    Ismael

    in reply to: Theme conflict with WooCommerce Currency Switcher #1067265

    Hi,

    Thanks for the update.

    Is this fixed? The currency, price, and the icon align properly.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    It turned out to be an issue with the compressed scripts. We disabled the compression temporarily to let the theme load the latest scripts. Please remove the browser cache prior to checking the page.

    Best regards,
    Ismael

    in reply to: Contact form stop #1067258

    Hi,

    Thanks for the update.

    There were invalid html tags in the contact form. We removed those html tags.

    Best regards,
    Ismael

    in reply to: Spam contactform #1067005

    Hey!

    Thanks for the update.

    It’s not working properly because the plugin version of the widget was still installed. I removed the plugin and re-added the keys in their respective fields. You can actually use both versions in case the other one fails. It will help us improve the widget as well. Please let us know if the spam emails subsides.

    Best regards,
    Ismael

    in reply to: Thousands of rows in wp_options with autoload = yes #1067002

    Hi,

    Thanks for the info.

    The database entries where the theme stores the compressed css and js code are not required every time a page is loaded. They are only fetched if the merge scripts or stylsheets do not exist or have to be regenerated. You can install the Query Monitor plugin to confirm that.

    Best regards,
    Ismael

    in reply to: Recaptcha plugin SPAM issue #1066990

    Hey arsenelesueur,

    Thank you for using Enfold.

    (see private field)

    Best regards,
    Ismael

    in reply to: Post Typesetting Error #1066779

    Hi,

    The image url was removed but not the actual image element. I’m not sure why it’s still rendered in the front end though. The element is barely noticeable without the image url, so I had to scan or inspect each shortcodes.

    Best regards,
    Ismael

    Hi,

    I get errors editing the files, so I can’t remove the comment line, but the filter itself should work as is. Could we access the file server? Please provide the FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Spam contactform #1066775

    Hi,

    Thanks for the update.

    . Please check the info carefully and include the reCAPTCHA site/secret key in the private field.

    You’ll need the Google reCAPTCHA API keys in order to install the spam protection widget. After generating the API keys, update the theme to version 4.5.4 and then go to the Enfold > Google Services panel. You’ll find the reCAPTCHA widget options there including the API keys fields.

    You can generate the API keys from the Google console.

    // https://www.google.com/recaptcha/admin)

    Best regards,
    Ismael

    in reply to: Overlapping sections with negative margin on mobile devices #1066774

    Hi,

    Are you sure it’s the correct url? The test page doesn’t exists. Please check it carefully.

    Best regards,
    Ismael

    in reply to: catalogue element Alignement Font #1066771

    Hi,

    Thanks for the update.

    It works properly when you remove the html code in the title field.

    <a class="normal" href="http://youtu.be/gi6YUOEQxaQ" target="_blank" rel="noopener">Bericht von Mathias Tauche über die Lichtkunstinstallation „Kaskade“ von Egill Sæbjörnsson.</a>
    

    Please use the “Element Verlinkung?” settings when you want to add a link to the catalog item.

    Best regards,
    Ismael

    in reply to: Copying Avia Layout Elements to another page #1066770

    Hi,


    @Guenni007
    : Thanks for the info. I forgot about the “Page Content” element. It’s almost the same as that plugin.


    @AxelSchultze
    : You can also use the “Page Content” element if you want to insert the content of a specific page to another page and have it display there just like any builder element. Quite useful if you don’t want to bother editing each page individually.

    Best regards,
    Ismael

    Hi Mario,

    No problem. Please don’t hesitate to open a new thread if you need anything else. We’ll close this thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Section prioritizing (z-index does not work) #1066766

    Hi,


    @ilogicltd
    : Glad it worked. Let us know if you need anything else.


    @Guenni007
    : I’m not sure I fully understand that. Could you explain it further?

    Best regards,
    Ismael

    in reply to: The theme (Enfold) made website not work any more #1066765

    Hi,

    Great! Glad that you managed to install it. Yes, that is the latest version. You can check for the latest version in the Enfold > Theme Update panel, but you need to generate a token first.

    // https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Ismael

    in reply to: sticky contact – moving #1066763

    Hi,


    @breezemedia
    : Glad it worked!

    Thanks @Guenni007. Happy Valentine’s Day to you and your wife. :)

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    That is quite odd. Try to increase the stack order of the color sections, so they remain above everything else.

    .avia-section {
        position: relative;
        z-index: 100;
    }

    I’ll ask the rest of the team to check it on Edge.

    Best regards,
    Ismael

    in reply to: Menu goes behind logo on tablet only #1066761

    Hi Sheila,

    Thanks for the update. Did you remove the browser history or purge the cache before checking the page? Here’s how it’s supposed to look like.

    Screenshot: https://imgur.com/a/sQJkunH

    Best regards,
    Ismael

    in reply to: Kontakt Form – Checkbox mit Link übersetzen mit WPML #1066755

    Hi,

    Thank you for using Enfold.

    The html looks invalid. Could you post the actual code on pastebin.com? The correct code should look something like this:

    I have read the <a href="#" target="_blank">Conditions</a> and understand. 
    

    Just replace the href attribute value with the actual url of the “Conditions” page.

    Best regards,
    Ismael

    in reply to: HTML Class question #1066752

    Hey richardbeatty,

    Thank you for using Enfold.

    Are you referring to the “html_av-submenu-hidden” class name? The theme uses that particular class attribute to hide the sub menu items that are inside the burger menu container. IF you want to remove that attribute, you have to set the Enfold > Main Menu > Burger/Mobile Menu > “Menu Icon Submenu items” to the first option.

    Best regards,
    Ismael

    in reply to: Validation of pages for Google free errors #1066751

    Hi Vito,

    First of all, we would like to apologize the late response.

    Now, regarding the issue at hand, those warnings are not critical and I’m afraid we can’t remove those attributes because some of them are required by the theme. For example, the validator is asking for the removal of the data-av_icon attribute value. We can’t remove that because that is where the theme gets the icon characters. Some warnings are asking to remove the “type” attribute of the script tag, which is really not that necessary because the site will still work with or without that attribute. My advice is to just ignore those warnings because they will do the site no harm.

    Best regards,
    Ismael

    in reply to: enfold files not loading #1066750

    Hi,

    Thank you for using Enfold.

    Did you block certain countries from accessing the site? The site is not loading properly on my end, or I get 403: Access Denied error. The issues above are exactly what it says. The navigation is probably too close together and the container expands beyond the screen size. We can fix that with css, but we need access to the site.

    Best regards,
    Ismael

    in reply to: Menu left logo centered search icon right #1066749

    Hi,

    Thanks for the update.

    We can center align the logo, but we can’t move the search icon beside the cart. You can start with this css code.

    .html_header_top #top .av_logo_right .logo {
        left: 50%;
        right: auto;
        transform: translateX(-50%);
    }

    Best regards,
    Ismael

Viewing 30 posts - 24,091 through 24,120 (of 66,739 total)