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Viewing 30 posts - 23,371 through 23,400 (of 67,510 total)
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  • in reply to: Blog setting #1100139

    Hi,

    Thanks for the update.

    Did you select or set the blog page in theme options? You have set the blog page there and reset the Settings > Reading options to default. After setting the blog page in the theme options, go to the Blog Layout panel and configure the blog settings.

    Best regards,
    Ismael

    in reply to: Menu Not Visible #1100137

    Hi,

    Thanks for the update.

    You have to add the custom post type in the previous function that we have provided above. Just add the custom post type slug or name.

    function avf_alb_supported_post_types_mod( array $supported_post_types )
    {
      $supported_post_types[] = 'tours';
      $supported_post_types[] = 'name_of_cpt_here';
      return $supported_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Resize Shop Thumbnail #1100136

    Hi,

    Thanks for the update.

    Can we access the file server? We would like to edit the file. Please post the WP and FTP details in the private field.

    Best regards,
    Ismael

    in reply to: No email address collected in forms #1100134

    Hi,

    Thanks for the update.

    Can we access the site? Please post the login details in the private field so that we can check the settings. Make sure that the site is running on version 4.5.7.

    Best regards,
    Ismael

    in reply to: the blog page can not show the updated blog post #1100133

    Hi,

    Thanks for the update and for the detailed report.

    Did you create a category with the name “blog”? The blog page is being treated as an archive page instead of displaying the content of the advance layout builder as set in the theme options.

    Best regards,
    Ismael

    in reply to: A question to a developer – … #1100099

    Hi,

    Thanks for the update.

    The min width and height calculation is inside the config-templatebuilder > aviashortcodes > av-helper-slideshow.php file, around line 652. Is that what you’re looking for?

    Best regards,
    Ismael

    in reply to: Change size and layout of icon box #1100081

    Hi,

    Thanks for the update.

    Have you tried changing the class attribute of the image inside the iconbox from “alignnone” to “alignleft”? That should allow the text to wrap around the image.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Have you tried adding the -moz- prefix in the following css?

    
        .responsive .av-horizontal-gallery-enlarge-effect .av-horizontal-gallery-wrap.av-active-gal-item {
            -webkit-transform: scale(1.3) !important;
            -moz-transform: scale(1.3) !important; 
            -ms-transform: scale(1.3) !important; 
            transform: scale(1.3) !important; 
        }

    I’m not really sure if this is going to help, but it’s worth a try. Please don’t forget to purge the cache and toggle the Performance > File Compression settings.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    You can now upgrade the theme to version 4.5.7. The fix or modification is included there. Regarding the widget, it’s not working because the script checks for the av_contact shortcode inside the post/page content. We fail to consider those cases where the contact form is added inside a widget. We will adjust that in the future. For now, please edit the framework > php > class-grecaptcha.php file, look for this code around line 270:

    
                if( $api_vn == '' || ! isset( $matches[0] ) ) {
                    return false;
                }
    

    Replace it with:

    
                if( $api_vn == '' ) {
                    return false;
                }
    

    In the next patch, we’ll add a new logic that checks if a contact form is inside the widget areas.

    Best regards,
    Ismael

    in reply to: Basic Questions and 1 problem #1099876

    Hi,

    Thanks for the info.

    We can’t edit the files via the Appearance > Editor panel. Please add this code in the functions.php file.

    add_filter( 'wp_nav_menu_items', 'avf_add_search', 9999, 2 );
    function avf_add_search( $items, $args ) {
    	if ($args->theme_location == 'avia')
    	{
    		$search = '<li id="menu-item-search-mobile" class="menu-item"></li>';
    		$items = $search . $items;
    	}
    	return $items;
    }
    
    add_action('wp_footer', 'avf_add_search_script');
    function avf_add_search_script(){
    ?>
    <script type="text/javascript">
    (function($) {
    	$('.av-burger-menu-main').on('click', function() {
    		var page   = window.location.href;
    		var mobile = $('.menu-item-search-mobile');
    		var search = '<form action="'+page+'" method="get" class=""><div><input type="submit" value="?" id="searchsubmit" class="button avia-font-entypo-fontello"><input type="text" id="s" name="s" value="" placeholder="Search"></div></form>';
    
    		setTimeout(function() {
    			if(mobile.find('form').length == 1) return;
    			mobile.html(search);
    		}, 500);		
    	});
    })(jQuery);
    </script>
    <?php
    }
    

    We also disable the cache and minification plugins temporarily. You should only enable them back once you’re completely done with the site.

    Best regards,
    Ismael

    in reply to: Tab Section Element #1099874

    Hi,

    Awesome. Glad it works.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Google Analytics Event Tracking of Contact Form #1099873

    Hi,

    Thanks for the update.

    There is a script error somewhere in the page. We can see it in the console, but the error doesn’t point to anything specific. Did you add any custom scripts in the page?

    (index):353 Uncaught SyntaxError: Unexpected identifier
    

    We also checked the analyics snippet and found out that the tracking is disabled for certain user role.

    <!-- Note: The site owner has disabled Google Analytics tracking for your user role. -->
    var mi_no_track_reason = 'Note: The site owner has disabled Google Analytics tracking for your user role.';
    

    Is that intended?

    Best regards,
    Ismael

    in reply to: Back end, front end, not working #1099872

    Hi,

    Thanks for the update.

    Have you heard anything from your hosting provider yet? Did you check if the server storage capacity is not full? We see that error in the browser console.

    Failed to load resource: net::ERR_CONTENT_LENGTH_MISMATCH
    

    Best regards,
    Ismael

    in reply to: Extra Elements #1099870

    Hi,

    Thanks for the update.

    Yes, they have the same character code, but the new icon belongs to the “vero” set. You can check it by adding an icon shortcode in a post or page. Scroll at the very bottom of the symbol selection and you should be able to see the “vero” icon.

    We’re trying to modify the functions.php file, but we’re getting an error. Please try to move the filter below line 17.

    if(isset($avia_config['use_child_theme_functions_only'])) return;
    

    Or create a child theme.

    // https://kriesi.at/documentation/enfold/child-theme/

    You should also update the theme to the latest version, 4.5.7.

    Best regards,
    Ismael

    in reply to: Rename Submenu on mobile #1099869

    Hi,

    Thanks for the update.

    Just create a new page and add links using the text/code block. You can also insert a Navigation Menu widget if you don’t want to manually create the links, or use the button element. You can include the navigation widget in the page using the Widget Area element.

    // https://www.w3schools.com/tags/att_a_href.asp

    Best regards,
    Ismael

    in reply to: Possible to create widget area above footer #1099868

    Hi,

    Thanks for the update.

    This css code should adjust the width of the logo container and align it to the center.

    .avia-section + #text-5 {
        max-width: 1310px;
        margin: 0 auto;
    }

    Just add it in the Quick CSS field or the child theme’s style.css file. Please don’t forget to toggle the Enfold > Performance > File Compression settings to regenerate the stylesheets.

    Best regards,
    Ismael

    in reply to: Theme Update Broke my Footer #1099866

    Hi,

    Thanks for the update.

    We added the masonry shortcode back in the footer, but we had to wrapped it inside a 1/1 column element so that it doesn’t become full width.

    [av_one_full first][av_masonry_gallery ids='32252,32239,32235,32234,32233,32232,32231,32230,32229' items='24' columns='3' paginate='none' size='flex' orientation='' gap='no' overlay_fx='active' animation='active' container_links='active' id='' caption_elements='' caption_styling='' caption_display='always' color='' custom_bg='' av-medium-columns='' av-small-columns='' av-mini-columns='' av_uid='' custom_class=''][/av_one_full]
    

    Best regards,
    Ismael

    in reply to: Blog setting #1099864

    Hi,

    Thanks for the update.

    There are no published pages in the site. Anyway, we don’t encounter any issue in saving the theme options, but we can’t revert the lost or previous options back. Please create a backup or a restore point next time. You can also export the theme options in the Enfold > Import/Export panel in case something like this happens again.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    So I wouold like to know how can I solve their problem when this issue happens next.

    When creating new pages, ask your client to immediately switch to the advance layout builder right away without adding any blocks from the Gutenberg editor. That should prevent the block validation from ever appearing in that page. Sorry for the delay.

    Best regards,
    Ismael

    in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #1099113

    Hi,


    @imokweb
    : Please open your own ticket so that we can inspect the issue properly. This current thread is getting a bit too long, so we have to close it for now. We’ll continue on the next thread.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The following css code should fix the issue temporarily.

    .avia_loading_icon {
        display: none !important;
    }

    We haven’t figured out what actually causes the issue, but the css code above should stop the “flickering”.

    Best regards,
    Ismael

    Hey GWS,

    Thank you for using Enfold.

    Upgrading to the latest version of the theme, 4.5.6, should fix the issue. It contains a fix for shortcodes used outside the advance layout builder including those added inside a widget.

    // https://kriesi.at/documentation/enfold/changelog/ > 4.5.5

    – fixed: an issue with shortcodes used outside of template builder pages

    Best regards,
    Ismael

    in reply to: Change size and layout of icon box #1098797

    Hey mattsalamon,

    Thank you for using Enfold.

    Are you going to use the actual shortcode of icon box element? You can’t make the text wrap around the icon box if you’re going to insert it using the ALB. It has to be inserted as an actual shortcode inside a text or code block. You may need to turn on the custom css class field so that you can target that specific element directly.

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    Hey GWS,

    Thank you for using Enfold.

    The page above is blank. Is that the correct url? Please check it carefully.

    Best regards,
    Ismael

    in reply to: FB debug tool cached on 4.5.6 Enfold update #1098790

    Hey havi,

    Thank you for using Enfold.

    Have you tried putting the url manually back to the debug tool instead of going directly to that url? It works fine on our end.

    Time Scraped
    3 minutes ago
    Scrape Again
    Response Code 200
    Fetched URL https://staging-ligadejusticia.kinsta.cloud/cuando-dolores-aparecen-despues-del-accidente-carro/
    Canonical URL

    0 likes, shares and comments (More Info)

    Based on the raw tags, we constructed the following Open Graph properties
    og:url https://staging-ligadejusticia.kinsta.cloud/cuando-dolores-aparecen-despues-del-accidente-carro/
    og:title Accidente de Carro: Cuando los Dolores Aparecen Después del Accidente
    og:description Si las molestias y dolores aparecen después del accidente de auto, no pierdas tu derecho a compensación por lesiones personales. Sigue estos consejos.
    og:image https://staging-ligadejusticia.kinsta.cloud/wp-content/uploads/2019/04/dolores-despues-del-accidente-de-carro.jpg
    og:image:alt Qué hacer cuando los dolores aparecen después del accidente de carro. Abogados de accidentes y lesiones personales.

    Best regards,
    Ismael

    Hey talawar,

    Thank you for using Enfold.

    This is possible but you need to modify the config-templatebuilder > aviashortcodes > contentslider > contentslider.php file. Look for this code around line 464:

    	if($slide_count > $columns && $type == 'slider' && $navigation != 'no')
    	            {
    	                if($navigation == 'dots') $output .= $this->slide_navigation_dots();
                        if($navigation == 'arrows') $output .= $this->slide_navigation_arrows();
    	            }
    

    Remove the condition so that both navigation display.

    	if($slide_count > $columns && $type == 'slider' && $navigation != 'no')
    	            {
    	                $output .= $this->slide_navigation_dots();
                            $output .= $this->slide_navigation_arrows();
    	            }
    

    Best regards,
    Ismael

    in reply to: subheading #1098785

    Hey jelle,

    Thank you for using Enfold.

    Are you trying to set the alignment manually? Please try to set the Special Heading > Heading Style settings to the third option ( Heading Style Modern(centered) ).

    Best regards,
    Ismael

    in reply to: Resize Shop Thumbnail #1098774

    Hey brandgeist17,

    Thank you for creating another thread.

    What is the generated error when you add the code? It doesn’t create an error on our installation. Please copy that code directly from the forum and not from your email.

    Best regards,
    Ismael

    in reply to: Tab Section Element #1098773

    Hi,

    Thanks for the update.

    That modification should adjust the image aligment in the content, not the tab section title. If you want to center align the image in the tab title container, use this css code.

    .av-active-tab-title .av-tab-section-image {
        margin: 0 auto;
    }

    Best regards,
    Ismael

    in reply to: WooCommerce shortcode not aligned as it should. #1098770

    Hi,

    Thank for using Enfold.

    The shortcode is contained inside another wrapper with the same class attribute. The following css code should help fix the issue.

    
    .container .av-content-small.units .av-content-small.units {
        width: 100%;
    }
    
    div .products.columns-3 .product {
        width: 32%;
    }

    You may need to add a few css media queries to adjust the style on mobile view.

    Best regards,
    Ismael

Viewing 30 posts - 23,371 through 23,400 (of 67,510 total)