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Hi,
@kommisar: We intentionally removed the recaptcha label because it covers the “scroll to top” button and it doesn’t really blend well with the theme, aesthetically. The contact form element has an option to toggle between the label and the input place holder. Is that what you’re referring to? If you have the time, please create a new thread and post the site url along with the login credentials.
Best regards,
IsmaelHi,
We are not really sure what’s causing it but it seems to be a server issue. Please contact your hosting provider for additional help.
Best regards,
IsmaelHi,
You can try this css code to keep it active while hovering the sub menu items.
#top #wrap_all .av_header_transparency .main_menu ul:first-child > li:hover > a { background: #83a846; }Best regards,
IsmaelHi,
Some of us, I included, are usually available around 9:00 AM GMT+8.
// http://www.timebie.com/std/gmt+8.php?q=9
You can find our locations here.
Best regards,
IsmaelHi,
It’s still not working. Please hire a freelance developer or contact our partner, Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelHi,
You can use this css code to adjust the width of the columns on mobile view.
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .slide-entry { width: 100%; margin-left: 4%; } }Best regards,
IsmaelMarch 25, 2019 at 4:30 am in reply to: Optimizing images: Should I use more than 1 version? #1082500Hi,
Yes, we understand that. Unfortunately, as previously mentioned, the theme or the elements in the theme don’t contain the srcset attribute, so it won’t be able to switch to another image or source based on the screen or device width.
Best regards,
IsmaelHi,
Awesome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
You’re welcome. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
You can’t disable or switch them off, but you can redirect the category pages to another page. Easiest way to do that is by using a plugin.
// https://wordpress.org/plugins/simple-301-redirects/
Best regards,
IsmaelHi,
That page doesn’t exist or is not found. Please provide a valid login url.
Best regards,
IsmaelMarch 25, 2019 at 4:20 am in reply to: Main content overlaps submenu after solving a problem with fixed element #1082493Hi,
Thanks for the update.
The menu is not sticking to the top even when the option is enabled. Please upgrade the theme from version 4.5.3 to version 4.5.5. We’ll check the site again afterwards.
Best regards,
IsmaelHi,
Alright. You can adjust the values if necessary. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
The request is connecting properly but the validation is failing. Have you tried using or generating another key? The current one is possibly inactive.
Best regards,
IsmaelHi,
Yes, that is what I used in my Windows 8 host file but it didn’t work. Can you make the site publicly accessible temporarily?
Best regards,
IsmaelHi,
The files are still compressed using the option from the theme. Please try one of these plugins.
// https://wordpress.org/plugins/autoptimize/
// https://wordpress.org/plugins/fast-velocity-minify/Please note that site optimization and anything related to SEO other than the basics are beyond the scope of support. Please consult an expert or hire a freelance developer. You can contact our partner, Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelHi,
@hunter75: Did you add the code in the functions.php file? That should render the sku right under the product title. Please make that html minification is disabled and purge the cache prior to checking the page.
Best regards,
IsmaelHi,
@emilbroll: The site is running on version 4.5.4. Please upgrade to version 4.5.5 and then try to compress the css again.
@crtdude: That’s not supposed to be happening. Please make sure that the site is running on version 4.5.5.Best regards,
IsmaelHi,
Thanks for the update.
The spaces above the heading of both portfolio items look the same unlike in the screenshot. (see private field)
Best regards,
IsmaelHi,
Thanks for the update.
The stylesheets or css files are compressed, so you have to toggle the file compression after adding the css modification. You can find that option in the Enfold > Performance > File Compression section.
Best regards,
IsmaelMarch 25, 2019 at 3:14 am in reply to: Please Stop Enfold Generating So Many Images Sizes for Every Image #1082473Hi,
The real main problem however is that it is generating all images sizes for EVERY image in a post and not just the primary image.
That’s how WordPress handles images. It’s going to generate the predefined thumbnails for every images uploaded to the site. The only way to stop it is by removing the thumbnails. Now, I understand what you’re saying about the CPU consumption but it should only happen once or while the image upload is processing and only in the back end. It shouldn’t be happening in the front end after the images have been uploaded.
@goldengate415: Thanks for the confirmation.Best regards,
IsmaelHi,
The default product gallery is not going to be included in the ALB template. You have replace it with the default gallery or the image sliders, which are available under the Media Elements panel.
Best regards,
IsmaelHi,
Thanks for the update.
The image sorting should be kept when adding multiple images and you can manually sort them using the drag arrows. Is the site running on the latest version of the theme, 4.5.5?
Best regards,
IsmaelHi,
Thanks for the update.
We don’t really see any errors on the page. Could you enumerate the issue on another thread or ticket? Some screenshots will help. Please continue on the next thread.
Best regards,
IsmaelHi,
Thanks for the update.
You can add this css code inside the css media query.
.archive .entry-content-wrapper ul.products { width: calc(100% + 50px); margin-left: -25px; }Best regards,
IsmaelHi,
The header is not supposed to shrink on mobile devices and the cart icon should stay at the top of the page because the header is not fixed or sticky. Please create a new thread if you have another inquiry.
Best regards,
IsmaelHi,
Thanks for the update.
Could you explain the issue further? The child theme is activated and there are no errors in the site. Is this fixed?
Best regards,
IsmaelHi,
That is possible but you need to modify the includes > related-posts.php file. Unfortunately, that is not something we can help you with. Another workaround is to switch to the advance layout builder and manually add the blog posts element as a replacement for the default related posts section.
Best regards,
IsmaelHi,
Thanks for the update.
We removed the widgets from the Sidebar Blog widget area. The sidebar is now empty. To change the font size of the socket menu items, use this css code.
#socket li a span { font-size: 12px; }Best regards,
Ismael -
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