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    We wanted to customize a Mail Chimp sign up and have it appear on every page footer, so we generated the AV shortcode and added it as Footer 1, Custom HTML widget. It works great except on one page that has dynamic directory content. The footer looks fine except the mail chimp shortcode isn’t displaying. I’ve added the shortcode under private content along with the website URL, if you wouldn’t mind taking a look.

    Why won’t it show on the page? Should we use a different approach? If so, you recommendations would be appreciated. Thanks.


    Hey GWS,

    Thank you for using Enfold.

    Upgrading to the latest version of the theme, 4.5.6, should fix the issue. It contains a fix for shortcodes used outside the advance layout builder including those added inside a widget.

    // > 4.5.5

    – fixed: an issue with shortcodes used outside of template builder pages

    Best regards,



    We updated the theme and that did indeed correct the issue. As always, support is very responsive and helpful. Kriesi provides a terrific product. Thank you for your assistance.



    Glad we could help!

    Please take a moment to review our theme and show your support
    Please bookmark Enfold Documentation for future reference.
    Thank you for using Enfold :)

    Best regards,

Viewing 4 posts - 1 through 4 (of 4 total)
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