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Viewing 30 posts - 23,011 through 23,040 (of 67,510 total)
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  • Hi,

    Thank you for the update.

    Did you copy the code from your email? Please copy it directly from this forum. You should also turn on the debug mode so that we can see the error. Just add this code in the wp-config.php file:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', true);
    
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( 'SCRIPT_DEBUG', true );
    

    // https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

    Best regards,
    Ismael

    in reply to: Sort Magazine Items in alphabetical order? #1108739

    Hi,

    @Genetics Ed: Please open a new thread for that and post the necessary details in the private field. We’ll close this thread now.

    Best regards,
    Ismael

    in reply to: Upcoming Events #1108738

    Hi,

    Sorry for the delay. You can only display the current and upcoming events in the default events or calendar page.

    Are you trying to include them in the masonry element? Unfortunately, that is not possible by default.

    Best regards,
    Ismael

    in reply to: Load only used elements (recommended) #1108120

    Hi!

    Did you install / enable some “Enfold Shortcode Parser”?

    Sorry about that. I forgot to disable the debug mode. You should see it at the very bottom of the functions.php file.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Please remove that hook to disable the parser.

    Best regards,
    Ismael

    in reply to: Columns Not Responsive in 4.5.6 and 4.5.7 #1108117

    Hi!


    @fulanoinc
    : Let us know once the staging site is ready.


    @gocreative
    : Please open a new a thread and post the necessary details there so that we can can check it. Make sure that the custom post types are registered properly using the “avf_alb_supported_post_types” filter.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

    Regards,
    Ismael

    in reply to: Missing Dependencies #1107935

    Hi,

    Thank you for the update.

    You don’t have to worry about those warnings because they’re not critical or actual errors, so they won’t affect your site in any way. The avia_modal_js script is being reported as missing because it’s only needed or loaded when you’re using the advance layout builder.

    Best regards,
    Ismael

    in reply to: Icon Grid on Firefox / Internet Explorer #1107934

    Hi,

    Thank you for the update.

    We can see the issue on Firefox Windows 7 but we can’t seem to find a way to fix it. The only thing that seems to work is to reduce the width of the grid item.

    .avia-mozilla .avia-icongrid-numrow-3 li {
        width: 31%;
    }

    Best regards,
    Ismael

    in reply to: mobile menu on iPad landscape #1107932

    Hi,

    Could you give us a screenshot of the issue? This is what see on our end.

    Screenshot: https://imgur.com/a/S8T518K

    Best regards,
    Ismael

    in reply to: Google Maps Problem: Api Key wird nicht akzeptiert #1107928

    Hi,

    There seems to be an issue with a custom script. Did you add this code?

    <script>
        $(document).ready(function() {
            $('#av_section_1').backgroundor('lgradient', {
                intervaltime: 80,
                colors: ['#30b9ce', '#fff', '#72008e'],
                animdegree: '87deg'
            });
        });
    </script>
    

    Please remove the script temporarily and toggle the Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Load only used elements (recommended) #1107656

    Hi,

    Thank you for the update.

    The element manager can only scan shortcodes inside the post content or those added in widgets. You have to replace the icon shortcodes with the actual html. Example:

    
    <span class="av_font_icon avia_animate_when_visible avia-icon-animate  av-icon-style- ll_bg_fff av-no-color avia-icon-pos-left  avia_start_animation avia_start_delayed_animation" style=""><span class="av-icon-char" style="font-size:1.1em;line-height:1.1em;" aria-hidden="true" data-av_icon="" data-av_iconfont="m24"></span></span>
    

    We replaced the shortcodes with their actual html in the DE version of the site.

    Best regards,
    Ismael

    in reply to: Kontaktformular sendet keine Mails #1107644

    Hi,

    Thank you for the update.

    We can’t access the site using the login credentials above. Please check it carefully.

    Can you give us a screenshot of the issue? You can upload it to imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Accessibility checking issue #1107640

    Hey Dave,

    Thank you for using Enfold.

    Where did you add the toggle element? We can’t find it anywhere in the page. And how did you validate the site? What tool did you use?

    Best regards,
    Ismael

    in reply to: Toggle button is not accessible by keyboard. #1107639

    Hey Dave,

    Thank you for using Enfold.

    Where did you add the toggle element? We can’t find it anywhere in the page. And how did you validate the site? What tool did you use?

    Please continue here: https://kriesi.at/support/topic/accessibility-checking-issue/

    Best regards,
    Ismael

    in reply to: Portfolio grid display issue with Chrome and Firefox #1107632

    Hi,

    Thank you for the update.

    How did you add the sharing section below the portfolio grid? Could you disable that for a while?

    The following script usually fix this issue with the portfolio grid, but it doesn’t work in your installation. We added it in the functions.php.

    
    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		console.log('tick');
    		$(window).trigger('resize');
    		$(window).trigger('av-content-el-height-changed');
    	}, 1000);
    	
    	$(window).on('load', function() {
    		setTimeout(clearInterval(int), 5000);
    	});
    })(jQuery);
    </script>
    <?php
    }

    Best regards,
    Ismael

    in reply to: Add Custom Social icon to Social Share Button #1107619

    Hi,

    Thank you for understanding. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Product Images not Appearing on Safari #1107592

    Hi,

    Thank you for the update.

    You can try this css code.

    .avia-safari #top .template-shop .images a img {
        opacity: 1 !important;
    }

    We just added the !important rule to override the inline style. Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Indexing problem 404 Error #1107456

    Hi,

    Thank you for the update.

    Did you set the non-existing or 404 pages to redirect to your home page? Please try to unset that option as @cg recommended. It’s the Theme Options > Custom Error 404 Page settings.

    Best regards,
    Ismael

    in reply to: Enfold – Woocommerce #1107450

    Hi,

    Thanks for the update.

    You can change the default product image size in the Appearance > Customize > Woocommerce panel. Look for the Product Images > Thumbnail width field. The default thumbnail size is set to 300px.

    Best regards,
    Ismael

    in reply to: Problema. POST filter catagory #1107441

    Hi,

    Thank you for the update.

    Do you want to display the posts from the sub category? You shouldn’t select the parent category Event then.

    Best regards,
    Ismael

    Hi,

    Alright. Please continue in the next thread. Have a nice day.

    Best regards,
    Ismael

    Hi,

    We would like to apologize for the late response.

    This is probably an issue with another plugin, which is using the the “handler_display_post_states” improperly. The following thread should help.

    // https://kriesi.at/support/topic/error-enfold-with-plugin-salon-booking-wordpress-plugin/#post-1066225

    Best regards,
    Ismael

    in reply to: auction plugin compatibility with Enfold #1107431

    Hi!

    Thank you for the update.

    We put the following css code in the Quick CSS field.

    #top .woocommerce-ordering {
        position: absolute;
        right: 0;
        margin: 0;
        z-index: 20;
        top: 0;
        margin-top: 0;
        width: 25%;
        width: 200px;
        left: auto;
    }
    
    #top.woocommerce-page .woocommerce-ordering select {
        width: 100%;
    }

    Adjust the position value as you wish.

    Best regards,
    Ismael

    in reply to: Slight delay in slider image loading #1107367

    Hi,

    Awesome! Glad to hear that it’s now loading faster. You should consider optimizing the site even more when you have the time.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    I’ll keep checking periodically to see if it happens again. Any thoughts on why the mobile Load More button wasn’t working today, or is that a question for a new thread?

    Yes, please open a new thread for that issue if it happens again. We’ll close this thread now.

    Best regards,
    Ismael

    in reply to: Cant change widgets or menu #1107364

    Hi,

    Thank you for the info.

    We deactivate the debug mode for now to hide the error. You should forward that to the plugin developers because that could cause errors or affect other functionality in non-obvious ways. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Google-Map-Problem: Too many requests at once… #1107362

    Hi,

    Glad it’s fixed.

    The google cloud documentation should give you more idea how billing account works.

    // https://cloud.google.com/billing/docs/how-to/view-linked

    Best regards,
    Ismael

    in reply to: Event Tracking Social Media Links #1107361

    Hi,

    Sorry for the confusion.

    You can try this script in the functions.php file to trigger the corresponding gtag function when one of the social icons is clicked.

    add_action('wp_footer', 'ava_social_gtag');
    function ava_social_gtag(){
    ?>
    <script type="text/javascript">
        (function($) {  
            $('.social_bookmarks_facebook a').on('click', function() {
                gtag('event', 'Click', { 'event_category': 'Facebook' })
            });
    
            $('.social_bookmarks_mail a').on('click', function() {
                gtag('event', 'Click', { 'event_category': 'Mail' })
            });
    
            $('.social_bookmarks_tel a').on('click', function() {
                gtag('event', 'Click', { 'event_category': 'Telephone' })
            });
        })(jQuery);
    </script>
    <?php
    }

    Best regards,
    Ismael

    in reply to: French Translation #1107359

    Hi,

    Which text are you trying to translate? Can you give us a link to the actual pages where the text are?

    You can use the following plugin to translate the strings or text manually if they are not translated, yet.

    // https://wordpress.org/plugins/loco-translate/

    Please note that we only rely on other users to translate the theme to their own languages for obvious reasons, so there are translations that are partially incomplete.

    Best regards,
    Ismael

    in reply to: auction plugin compatibility with Enfold #1107358

    Hi,

    Thank you for the update.

    We can’t find the “auction” page, unfortunately. Did you add it in the home page? Please add the actual url to the page or provide a screenshot of the section.

    Best regards,
    Ismael

    Hi,

    The navigation will not display when there is a full width element in the page. You have to use this filter to re-enable it.

    add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 10, 1);
    function avf_post_nav_settings_mod($settings){
    	$settings['is_fullwidth'] = false;
    	return $settings;
    }

    Add it in the functions.php file. If you want to display posts from the same category, use this instead.

    add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 10, 1);
    function avf_post_nav_settings_mod($settings){
    	$settings['same_category'] = true;
    	$settings['is_fullwidth'] = false;
    	return $settings;
    }
    

    Best regards,
    Ismael

    in reply to: Volle Breite Untermenü | submenu #1107340

    Hi,

    The sticky option of the fullwidth sub menu will be disabled when the hamburger menu is active. That is the default behavior set in the config-templabuilder > aviashortcodes > menu > menu.js file.

    /**
    * If we have burger menu active we ignore sticking submenus
    */
    if( burger_menu.is(":visible") )
    {
       this.css({top: 'auto', position: 'absolute'}); fixed = false;
       return;
    }

    Best regards,
    Ismael

Viewing 30 posts - 23,011 through 23,040 (of 67,510 total)