Forum Replies Created

Viewing 30 posts - 22,981 through 23,010 (of 66,017 total)
  • Author
    Posts
  • in reply to: Remove links on portfolio grid #1075253

    Hi,

    It’s in the config-templatebuilder > avia-shortcodes > gallery > gallery.php file. Look for this code around line 350.

    $thumbs .= " <a href='".$link[0]."' data-rel='gallery-".self::$gallery."' data-prev-img='".$prev[0]."' {$class} data-onclick='{$counter}' title='".$description."' $markup_url><img {$tooltip} src='".$img[0]."' width='".$img[1]."' height='".$img[2]."'  title='".$title."' alt='".$alt."' /></a>";
    

    You need to remove the href attribute and probably change the link tag to a div or something else.
    If you want to remove the lightbox class attribute, look for this line:

    $imagelink = 'lightbox';
    

    .. and replace it with:

    $imagelink = '';
    

    Best regards,
    Ismael

    in reply to: Cannot connect to mailchimp with API key #1075248

    Hi,

    Thanks for the update.

    Would you mind if we access your mailchimp account? Please post the login info in the private field.

    Best regards,
    Ismael

    in reply to: Registerkarte Reiter: bigger image and text? #1075246

    Hi,

    Does it work when you add the !important rule? Try this:

    #top .av-inner-tab-title, #top .av-tab-section-icon, #top .av-tab-arrow-container, #top .av-tab-section-image {
    width: 150px !important;
    }

    Best regards,
    Ismael

    in reply to: Image element not increasing in size #1075245

    Hi,

    Thanks for the update.

    We put this css code in the Quick CSS field to fix the issue temporarily.

    .avia-image-container.av-hover-grow:hover img {
        -webkit-transform: scale(1.1);
        transform: scale(1.1);
    }
    
    .avia-image-overlay-wrap {
        overflow: hidden;
    }

    Best regards,
    Ismael

    in reply to: Google Map is not working properly #1075241

    Hi,

    You’re welcome. Please don’t hesitate to contact us if you need further help.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Move post meta data below post title #1075239

    Hi,

    Great! We have no idea what caused it in the first place, but we’re glad that it is fixed.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: White space below Colour Sections (on Mobile Devices) #1075238

    Hi,

    Thank you for using Enfold.

    Have you tried setting the “Section Padding” to “No Padding”? That option should remove the vertical spaces above and underneath the color section container. You can also use this css code, but it’s going to affect every color section in the site.

    @media only screen and (max-width: 767px) {
    .content  {
        padding-top: 0;
        padding-bottom: 0;
    }
    }

    Best regards,
    Ismael

    in reply to: Javascript errors resulting in pages not editable #1075235

    Hi,

    Thanks for the update.

    The code the we posted above is not native to the theme. It was added there manually. Please remove the config-templatebuiler > avia-template-builder > assets > js > avia-modal.js file and replace it with a new copy from the latest version of the theme.

    Best regards,
    Ismael

    Hi,

    It was possible to remove those info before, but the showinfo parameter has been deprecated and is no longer usable.

    // https://developers.google.com/youtube/player_parameters#showinfo

    The function of the rel parameter also changed. Users will not be able to disable related videos, but they can specify whether the related videos comes from the same channel or not.

    // https://developers.google.com/youtube/player_parameters#release_notes_08_23_2018

    That being said, we’re afraid we can’t do anything about this issue. You can try using vimeo or a local video instead.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    We tried to access the file server but the login info is incorrect. Please check it carefully. Could you confirm the host name?

    Best regards,
    Ismael

    in reply to: The tags from a blog post display through other text #1074854

    Hi,

    Thank you for the update.

    We are flooded with inquiries lately, so the replies are a bit delayed. We would like to apologize for that.
    Regarding the issue at hand, we fixed it with this css code.

    .html_elegant-blog #top .post-entry .post-meta-infos {
        float: none;
    }

    Do you remember adding this css code before?

    .html_elegant-blog #top .post-entry .post-meta-infos, .html_elegant-blog .avia-content-slider .slide-meta {
        display: block;
        text-align: center;
        padding: 10px 0;
        border-top-width: 1px;
        border-top-style: solid;
        border-bottom-width: 1px;
        border-bottom-style: solid;
        margin-top: 40px;
        width: 100%;
        clear: both;
        float: left;
    }

    Best regards,
    Ismael

    Hi,

    We would like to apologize for the late response. The line breaks are probably causing the issue. Have you tried removing those br tags, particularly the ones in the middle column?

    Best regards,
    Ismael

    in reply to: Video not autoplaying on homepage due to Google policy #1074848

    Hey mlangereis,

    Thank you for using Enfold.

    Are you using the theme’s video element? This script should mute the video on load and play it afterwards.

    add_action('wp_footer', 'ava_video_mute_autoplay');
    function ava_video_mute_autoplay(){
    ?>
    <script type="text/javascript">
    (function($) {  
        $('.avia_video').on('av-mediajs-loaded', function() { 
            var video = $(this).mediaelementplayer();
            video[0].setMuted(true);
            video[0].play();
        });
    })(jQuery);
    </script>
    <?php
    }

    Add the snippet in the functions.php file.

    Best regards,
    Ismael

    in reply to: Making the tab section more mobile friendly? #1074698

    Hey transformmedia,

    Thank you for using Enfold.

    Are you referring to the tab section element? You can hide that section on mobile view by adjusting the Screen Options and then use another element to display the speeches instead.

    Best regards,
    Ismael

    in reply to: Password Protection on Pages #1074694

    Hi,

    Thank you for the update.

    We’re getting this response header error from the console and it seems to be related to Sucuri. Have you tried disabling the plugin temporarily?

    Error parsing header X-XSS-Protection: 1; mode=block, 1; mode=block: expected semicolon at character position 13. The default protections will be applied.
    

    Best regards,
    Ismael

    in reply to: Woocommerce email template problem #1074692

    Hi,

    Is it working properly on a default theme? Enfold doesn’t contain any configuration that would interfere with the email template in anyway, so the issue is probably unrelated to the theme. Please contact the plugin authors for additional help.

    Best regards,
    Ismael

    in reply to: Videos not autoplaying #1074676

    Hi,

    We would like to apologize for the late response. The videos on the demo are not set to autoplay, so we’re not sure how they automatically play on your end. Unfortunately, there is no mute option in the Video element, but it’s available in the Full Screen Slider or the Color Section element.

    // https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

    Best regards,
    Ismael

    in reply to: Registerkarte Reiter: bigger image and text? #1074674

    Hi,

    Thanks for the update.

    The screenshot doesn’t exist. Are you referring to the tab section title and image? Put this css code in the Quick CSS field to adjust the image width and title font size.

    .av-tab-section-image, .av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
    width: 150px;
    }
    
    .av-inner-tab-title {
    font-size: 18px;
    }

    Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Default-shop with filtering #1074671

    Hey Maskenzauber,

    Thank you for using Enfold.

    By default, the advance layout builder is disabled for the default shop page, so that layout is not possible without enabling the builder first. You have to add this code in the functions.php file to enable the builder for the base shop page.

    add_theme_support('avia_custom_shop_page');
    

    Please note that this will disable the default shop page features including the product filters, product grid etc.

    Best regards,
    Ismael

    in reply to: Cart-button in masonry shop #1074670

    Hey MarcusJeroch,

    Thank you for using Enfold.

    The “show details” button is not included in the masonry element because the whole item is already a link, so it doesn’t require a button. Users can see the product details or go directly to the masonry item page by clicking on the item.

    Best regards,
    Ismael

    in reply to: Accordion does not appear on the mobile #1074665

    Hey VeroniqueLamboley,

    Thank you for using Enfold.

    The accordion element is visible on our end. Can you give us a screenshot? You can upload the screenshot to imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Videos not autoplaying #1074664

    Hey VeroniqueLamboley,

    Thank you for using Enfold.

    Could you post the actual link to the demo page where you see the video? The one that you have provided is the demo overview page.

    The documentation should help you with the theme.
    // https://kriesi.at/documentation/enfold/video/

    Best regards,
    Ismael

    in reply to: Custom Spinner – How to remove Text #1074663

    Hi,

    We can’t reproduce the issue on our end and the theme’s preloader should not be displaying any text by default. We do see the “Lade” text when we put the mouse pointer over the image. Is that what you’re referring to? If so, then removing the title attribute should remove the title tooltip, which is a default browser feature.

    Best regards,
    Ismael

    in reply to: Remove opaque color in Gallery with link to ligthbox. #1074661

    Hi,

    You’re welcomeee. Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: Text Under Portfolio Thumbnail Title #1074660

    Hi,

    There is a syntax error in the string concatenation. Please replace this line:

    if($punchline != "") $output =. "<h4>".$punchline."</h4>";
    

    ..with:

    if($punchline != "") $output .= "<h4>".$punchline."</h4>";
    

    Best regards,
    Ismael

    in reply to: issue with display of flags iwith WPML #1074659

    Hi,

    Glad we could help!

    For additional inquiries, please open a new ticket or thread, so it won’t get mixed up with the original topic. This will also make it easier for other users who are looking for an equivalent solution. Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Sticky Menu #1074656

    Hi,

    That is possible, but it will require modifications that are beyond the scope of support. Please hire a freelance developer or contact our partner, Codeable.

    // https://kriesi.at/contact/customization

    We’ll close this thread now.

    Best regards,
    Ismael

    in reply to: Remove links on portfolio grid #1074655

    Hi,

    I see. We can disable the lightbox, but users will still be able to click on those thumbnails and open the image on a new tab. If you’d like to try it, edit the js > avia-snippet-lightbox.js file, look for this code around line 130:

    groups			:	['.avia-slideshow', '.avia-gallery', '.av-horizontal-gallery', '.av-instagram-pics', '.portfolio-preview-image a', '.portfolio-preview-content', '.isotope', '.post-entry', '.sidebar', '#main', '.main_menu', '.woocommerce-product-gallery'], 
    

    Remove the portfolio preview selector:

    groups			:	['.avia-slideshow', '.avia-gallery', '.av-horizontal-gallery', '.av-instagram-pics', '.portfolio-preview-content', '.isotope', '.post-entry', '.sidebar', '#main', '.main_menu', '.woocommerce-product-gallery'], 
    

    And then exclude it from the lightbox script by adding the selector on line 133:

    exclude			:	'.noLightbox, .noLightbox a, .fakeLightbox, .lightbox-added, a[href*="dropbox.com"]',
    

    Replace it with:

    exclude			:	'.noLightbox, .noLightbox a, .fakeLightbox, .lightbox-added, a[href*="dropbox.com"], .portfolio-preview-image a',
    

    Best regards,
    Ismael

    in reply to: Cannot connect to mailchimp with API key #1074646

    Hi,

    Thanks for the update.

    We get the same error when we try to validate the API key. It’s the same when we test it on our installation. Have you tried to regenerate a new API key? Please post your mailchimp account credentials in the private field.

    Best regards,
    Ismael

    in reply to: Enfold Mailchimp subscription widget Not working #1074642

    Hi,

    Thanks for the update.

    The FTP details can be found here. (see private field)
    We can change the password ourselves, but we think it’s safer if you do it. Please update us once you’ve changed the password.

    If you need further assistance regarding the FTP account, please contact your hosting provider.

    Best regards,
    Ismael

Viewing 30 posts - 22,981 through 23,010 (of 66,017 total)