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Hi,
Thanks for the update.
Try to edit the first column in the row, set the columns to have an equal height (Colonne In Eguale Altezza) and choose “Medio” or middle as the vertical alignment of the content (Allineamento Verticale).
Best regards,
IsmaelHi,
I looked in Posts (with thumbtack image next to it)
You have to actually go to or edit the post. In the post editor’s sidebar, you’ll see the Layout > Sidebar Settings. At the very bottom of that Layout panel, you should see the “Featured Image” settings. Set that to “Hide on single entry”. You have to repeat these steps for every single post.
Best regards,
IsmaelApril 25, 2019 at 2:41 am in reply to: is it possible to load reCAPTCHA v3 only on needed Pages #1094249Hi,
Yes, adding the pipe in between the pattern should work. We’ll forward this to the dev team. Please note that this feature is not intended to work for any other contact forms aside from the default one from the theme.
Best regards,
IsmaelHi,
Thanks for the update.
The FTP login details above are invalid. Please provide another so that we can access the files. We would like to inspect the “function-set-avia-frontend.php” file.
Best regards,
IsmaelHi,
Thanks. Let’s continue on that thread. We’ll close this one for now.
Best regards,
IsmaelApril 25, 2019 at 1:54 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1094242Hi!
Thanks for the update.
The elements are not responsive because their containers are rendered outside the main wrapper. We are trying to set the builder to debug mode to enable the shortcode parser but we keep getting an error during update. Please set the builder to debug mode and then update the CPT items.
Just add this code in the functions.php file:
//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }You can also try this script to relocate the containers inside the main wrapper.
function ava_enqueue_custom_script() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', " (function($){ (function() ) { var grid = $('body').children('.av-submenu-container, .avia-section, .av-layout-grid-container, .av-tab-section-container, #footer, #socket'); $(grid).appendTo('#wrap_all #main'); var child = $('.avia-section, .av-layout-grid-container').find('.avia-section, .av-layout-grid-container, #footer, .av-submenu-container, #footer'), parent = child.parents('.avia-section, .av-layout-grid-container'); child.insertAfter(parent); }(); })(jQuery);" ); } add_action( 'wp_enqueue_scripts', 'ava_enqueue_custom_script', 9999);}Regards,
IsmaelApril 24, 2019 at 3:28 pm in reply to: Image with Caption (always displaying) But would like to have on hover… #1094019Hi,
Thanks for the update.
Did you apply a custom css class attribute to the image element after enabling the custom css class field? What is it? Please post the login details in the private field so that we can check the page directly.
Best regards,
IsmaelHi,
UPDATE: You need to load the following js files.
<script src="//cdnjs.cloudflare.com/ajax/libs/zepto/1.1.2/zepto.min.js"></script> <script>window.Zepto || document.write('<script src="scripts/vendor/zepto.min.js"><\/script>')</script> <script src="scripts/wtf.js"></script> <script src="scripts/main.js"></script>Copy the css code in the child theme’s style.css file or the Quick CSS Field. And then make sure that the following markup exists in the page.
<article> <div id="output"> <noscript> <dl> <dt>What the fuck! You don't even have JavaScript enabled!</dt> <dd>You need to enable it to see all the fucking cool shit on this website...</dd> </dl> </noscript></div> <a id="generate" href="#" title="Hit me again!"></a> </article>// https://github.com/soulwire/WTFEngine/blob/master/index.html
You can put that in a code or text block. If I am not mistaken, the script will render something in the “#output” container once you hit the “#generate” link or button.
Best regards,
IsmaelHi,
Sorry about that. I misread “particular” as “particle”, so I assumed you’re referring to that old “particle.js” script. We’ll give you an update once we learn more about that script.
Best regards,
IsmaelHi,
Yes, maybe it’s not working because of the video source. We haven’t seen anyone use that media provider before. Try to use youtube or vimeo instead of mediazilla.
Best regards,
IsmaelApril 24, 2019 at 1:40 pm in reply to: First horizontal gallery Initial Active Image moves after scrolling vertically #1093965Hi,
Thanks for the update.
We’re not really sure why would that happen. Have you tried to manually set the width of that container to 100% or full width? You can also hide the element using the Screen Options and display another.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Use this css code to display the booking fields on a single column for smaller devices.
@media only screen and (max-width: 767px) { #booking_search_form .well { background: #f8f8f8; display: flex; flex-direction: column; } }Screenshot: https://imgur.com/a/c1zG2Sy
Best regards,
IsmaelHi,
Glad it worked. And thank you for the follow up. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
Where can we see the issue? Please post the site url along with its login credentials in the private field.
Best regards,
IsmaelHi,
Thanks for the update.
The password is incorrect. Please check the login details carefully. Try to set the posts’ Layout > Featured Image settings to the second option in order to hide the main image.
Best regards,
IsmaelHi,
Thanks for the update.
We created a new keyframe animation and modified the css code a bit.
@-webkit-keyframes caption-top-mod { 0% { -webkit-transform:translate(0,-20px); opacity: 0; } 100% { -webkit-transform:translate(0,0); opacity: 1; } } @keyframes caption-top-mod { 0% { transform:translate(0,-20px); opacity: 0; } 100% { transform:translate(0,0); opacity: 1; } } .av_slideshow_full.avia-fade-slider .avia-caption-title { opacity: 0; } .avia_transform .av_slideshow_full.avia-fade-slider .active-slide .avia-caption-title { -webkit-animation: caption-top-mod 2s linear 4s; animation: caption-top-mod 2s linear 4s; animation-fill-mode: forwards; }Please remove the browser cache prior to checking the page.
Best regards,
IsmaelHi,
Thanks for the update.
Yes, we recommend switching all posts to the default editor. It gives you the additional convenience of not having to add the excerpt manually for the blog overview page. It can be enabled from the Enfold > Theme Options > “Select Your Editor” settings.
Best regards,
IsmaelApril 24, 2019 at 6:01 am in reply to: Enfold – Last Two Updates F'd Up My Website – Tired of Bad Updates! #1093852Hi,
Thanks for the update.
Your reply didn’t answer my question or fix the issue.
You wanted someone to login to your site and manually fix the issue. We did modify the said file and fixed the issue, so I’m not really sure what you mean by that. We do like to apologize that we missed including the file in the latest patch. That was unintentional as previously mentioned.
Once these were disabled my site returned to normal.
The file modification fixed the issue on your site the last time we checked, so you probably visited a cached version of the page.
(apparently due to the large number of issues).
Are there any other issues in the site? Please let us know so that we can help you fix them.
Best regards,
IsmaelHi,
Thanks for the update.
Have you tried to adjust the size of the product thumbnails from the Appearance > Customize > Woocommerce > Product Images panel? You have to regenerate the product images after the adjustment.
// https://wordpress.org/plugins/regenerate-thumbnails/
Please let us know once the site is live or moved to a staging domain so that we can inspect the product images.
Best regards,
IsmaelHi,
Thanks for the update.
1.) Set the Enfold > Blog Layout > Blog Layout to “Single author, big preview” or “Multi author” to adjust the width of the featured image.
OR
2.) Follow the previous suggestion above to hide the featured image or use this css code.
.single-post .single-small.with-slider .small-preview { display: none !important; }Best regards,
Ismael-
This reply was modified 6 years, 7 months ago by
Ismael.
April 24, 2019 at 5:43 am in reply to: How to put Logo on top menu bar with phone number next to it #1093845Hi,
Thanks for the update.
1.) Did you set the header as a fixed container? You need to adjust the top padding of the main container in order to move it under the header. Add this css code inside the previous css media query.
.responsive #top #main { padding-top: 169px !important; margin: 0; }2.) Unfortunately, that type of footer is not possible by default. You can try to recreate it by setting a 3 column footer and adjusting the width of the first column. Or try to use css flex to re-align the columns. Unfortunately, that will require modification that is beyond the scope of support. Please a hire a freelance developer or contact our partner, Codeable.
3.) The following css code sets the font-weight of the phone number and the menu items to bold.
.phone-info { float: left; font-weight: bold; line-height: 20px; font-size: 11px; padding: 5px 0; } #top #header .av-main-nav > li > a { color: #000000; background-color: #fcfcfc; border-color: #f2f2f2; font-size: 18px; font-weight: bold; }Did you add that?
Best regards,
IsmaelHi,
Thanks for the update.
What is the current version of the theme? We couldn’t check it because the theme options and the themes panel are not accessible, and the theme debug info is disabled. Please make sure that the site is running on version 4.5.6.
Best regards,
IsmaelHi,
Thanks for the update.
Could you test it again on your end? We reset the Settings > Reading options back to default. As you can see in the following screenshot, the text editor is working properly.
// https://imgur.com/a/O8biche
Please don’t forget to purge the cache or remove the browser history.
@andreamangialardo: Please open a new ticket or thread and provide the site url in the private field.Best regards,
IsmaelApril 24, 2019 at 4:24 am in reply to: General Styling: Background images not working because of wrong path #1093818Hi,
Thanks for the update.
We just found out that the fix for the compression was not merged or included in the latest patch. It was unintentional of course. Please update the asset-manager.php file as described in this thread.
// https://kriesi.at/support/topic/again-one-problem-with-merged-css/#post-1082689
We would like to apologize for the inconvenience.
Best regards,
IsmaelApril 24, 2019 at 4:06 am in reply to: Fatal error: Uncaught Error: Call to undefined function #1093815Hi,
Thanks for the update.
It seems to be an issue with the bbPress plugin. Please go to the wp-content directory and rename the “plugins” folder to deactivate the plugins temporarily. Or download the latest version of the bbPress plugin and override the current plugin folder.
Best regards,
IsmaelHi,
Thanks for the update.
The site is loading properly on our end. It’s currently on version 4.5.6. Did you try to upgrade the actual site to that version? Please post the FTP details for the staging site so that we can activate the debug mode.
Best regards,
IsmaelHi,
Thanks for the update.
Are you using the masonry element in a product item? The “avia_wc_clear_catalog_ordering_args_filters” function should NOT be executed when WooCoomerce is not active or installed, so we are not really sure why it’s throwing that error.
Best regards,
IsmaelHi,
The admin-ajax.php file is not loading properly because there’s an internal server error while the plugin is active. Is it working on a default theme? Please contact the plugin authors for additional help and enable the debug mode so that we can see more info about the issue.
// https://codex.wordpress.org/Debugging_in_WordPress
What’s wrong with the default map element from Google?
Best regards,
IsmaelHi,
Thanks for the update.
Yes, that’s a known issue with the builder in general. You have to use the entity number of the character or symbol.
// https://www.freeformatter.com/html-entities.html
We don’t recommend it though because once the page is updated, the entity numbers will be converted to the actual characters. Then it will break again after another page update.
Unfortunately, we haven’t found a conclusive fix for this issue, yet.
Best regards,
Ismael -
This reply was modified 6 years, 7 months ago by
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