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Hi,
I would like to debug the issue but I can’t modify the theme files via Appearance > Editor panel. I get an error. Please provide the FTP details in the private field so that we could test the widget.
The same account works when I use it on a widget in my local installation, so a plugin is probably causing the issue.
Screenshot: https://imgur.com/a/qI7KYsF
Best regards,
IsmaelHi,
Thank you for using Enfold.
Add this script in the functions.php file to remove the video container on mobile view.
add_action('wp_head', 'ava_remove_video_on_mobile', 10); function ava_remove_video_on_mobile() { if(wp_is_mobile()) { ?> <script> (function($) { $('.avia-slideshow .mejs-container').remove(); })(jQuery); </script> <?php } }
Please test it on an actual mobile device.
Best regards,
IsmaelHey ngavy,
Thank you for using Enfold.
These steps might help you solve the contact form issue.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
You may need to setup a SMTP.
Best regards,
IsmaelHi,
The css/js compression options are enabled inside the Performance panel. You have to disable or toggle it first or the css or theme option changes won’t take effect immediately.
Best regards,
IsmaelHi,
Where can we see the page? Please provide a link so that could inspect it.
Best regards,
IsmaelHi,
Thanks for the info.
This css code should help you adjust the screen size where the element should be hidden.
@media only screen and (max-width: 1024px) and (min-width: 768px) { .responsive.av-no-preview #top #wrap_all .av-medium-hide, .responsive.av-no-preview #top #wrap_all .av-medium-font-size-hidden, .responsive.av-no-preview #top #wrap_all .av-medium-font-size-title-hidden { display: none; } }
Default max-width value is 989px. Adjust the max-width value to 1366px if you want to hide the element on iPad Pro devices.
Best regards,
IsmaelHi,
Great! Thanks for the update. We’ll close the thread now. :)
Best regards,
IsmaelHi,
Awesome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
Thanks for the update.
Did you update the header.php file in the child theme? Please disable it temporarily or use the latest version of the file.
Best regards,
IsmaelHey Marcel,
Thank you for using Enfold.
Did you add the font on both languages? How did you add it?
Best regards,
IsmaelHey fionayoung,
Thank you for using Enfold.
Did you set the page as blog in the Settings > Reading panel? Please reset those options to default. You should set it in the Enfold > Theme Options panel.
Best regards,
IsmaelHey DROR,
Thank you for using Enfold.
Use this css code to adjust the font size of the title.
.av-magazine .av-magazine-content-wrap .av-magazine-title { font-size: 1em; line-height: 1.5em; }
Do you want to add an excerpt below the title? The following thread should help.
// https://kriesi.at/support/topic/date-author-and-excerpt-in-magazine-element/#post-842342
Best regards,
IsmaelHey SyberKnight,
Thank you for using Enfold.
I’m not sure why the calculation is incorrect but you can override it with css. It is indeed calculated dynamically so you’ll have to add additional css media queries to adjust the top padding value for different screen sizes.
.avia-safari #main { padding-top: 203px !important; } @media only screen and (max-width: 1024px) { .avia-safari #main { padding-top: 183px !important; } }
Best regards,
IsmaelHey FZKFranziska,
Thanks for the update.
Where did you add the Easy Slider? I couldn’t find it anywhere in the site and the login token has expired. Please generate another token or provide the link to the page with the slider.
Best regards,
IsmaelHi,
The font is not from Google. Please note that you can only upload Google Fonts when using the Custom Font Manager and nothing else. Use the @font-face rule for different fonts.
// https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
Best regards,
IsmaelHi,
Thanks for the update.
The theme increases the quality of the uploaded image set by WordPress from 80% to 100%. You can adjust that value back to default by using this filter in the functions.php file.
/** * Sets the default image to 100% quality for more beautiful images when used in conjunction with img optimization plugins * * @since 4.3 * @added_by Kriesi */ function av_return_100(){ return 80; } add_filter('jpeg_quality', 'av_return_100'); add_filter('wp_editor_set_quality', 'av_return_100');
Best regards,
IsmaelHey edebe,
Thank you for using Enfold.
The access to the staging site is forbidden (403). Please check it carefully. Have you tried to use the theme’s video element?
Best regards,
IsmaelHi,
We do appreciate that you’re using the theme and we thank you for helping the users. However, what you’re asking now requires a lot of modification and we can’t simply spend hours trying to alter how the default mobile menu works. My recommendation to change the menu layout with css should be doable but it will require a lot of css codes. Unfortunately, you can’t render shortcodes inside the mobile menu container by default.
Best regards,
IsmaelHi,
Where did you add those elements? I can’t find them anywhere in the site. Please provide a link to the actual page so that we can inspect it.
Best regards,
IsmaelJuly 30, 2018 at 4:57 am in reply to: Color Section affecting Google Pagespeed Insights Rating #991371Hi,
What do you mean by “roundtrips”? The theme automatically loads the required css and scripts for the “above-the-fold-content”. Please provide a link to the site so that we can test it.
Best regards,
IsmaelHi,
I see. There’s no option for that, unfortunately. You can set a custom background image but it will just show partially and will eventually be replaced by the video background because it is set to autoplay on page load.
Best regards,
IsmaelHi,
Yes, I know it’s not an icon issue but it is related to the cross origin resource sharing configuration so that documentation will help. The site where the admin-ajax.php file resides is not accessible so you have to configure the .htaccess file.
Best regards,
IsmaelHi,
Thank you for the update.
The first Blog Posts element is set to be hidden on mobile view. Please configure the element’s Screen Options and untick the 3rd and 4th option.
The login credentials didn’t work, so I was not able to edit the element.Best regards,
IsmaelHi,
My bad. I added this css code to unhide the mobile menu items.
.hide_menu_show_burger.av-active-burger-items { display: block !important; }
Best regards,
IsmaelHi,
Thanks for the update.
I adjusted the code a bit. Please try it again. If it’s still not working, post the login details in the private field so that we can test it.
Best regards,
IsmaelHi,
Thanks for the update.
Did you try to add an excerpt for every portfolio item? That excerpt will display instead of the builder content.
The load more button is not working properly because the wp-admin/admin-ajax.php file is not accessible.
Please ask your hosting provider if the “mod_security” rule is blocking the said file.Error in the console:
/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 403 (Forbidden)
Best regards,
IsmaelHi,
Thanks for the update. That’s the protocol I used. This is the error.
(see private field)
Best regards,
IsmaelJuly 30, 2018 at 4:03 am in reply to: Woocommerce Membership in My Account points to wrong place #991358Hi,
The members area looks the same when I activate a default theme. Where should it go?
Screenshot:
Default theme: https://imgur.com/a/OgWqnI5
Enfold theme: https://imgur.com/a/L9PvHOqBest regards,
IsmaelJuly 30, 2018 at 3:53 am in reply to: Fullwidth slider caption fading in instead of sliding in sidewards #991357Hi,
You can adjust the keyframe animation values.
@-webkit-keyframes avia_appear_fade { 0% { opacity: 0.1; } 100% { opacity: 1; } } @keyframes avia_appear_fade { 0% { opacity: 0.1; } 100% { opacity: 1; } }
// https://css-tricks.com/snippets/css/keyframe-animation-syntax/
Best regards,
Ismael -
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