Hey Bernd,

Thank you for opening another ticket.

We can’t reproduce the issue on our end, but we did encounter a few inquiries with the same problem. We usually recommend the following script to force the element to automatically adjust the items’ position while the page is loading. Insert it in the functions.php file.

add_action('wp_footer', 'ava_auto_resize');
function ava_auto_resize(){
?>
<script>
(function($){	
	var int = window.setInterval(function(){
		console.log('tick');
		$(window).trigger('resize');
		$(window).trigger('av-content-el-height-changed');
	}, 1000);
	
	$(window).on('load', function() {
		clearInterval(int);
	});
})(jQuery);
</script>
<?php
}

Related thread:
// https://kriesi.at/support/topic/category-filter-on-blog-posts-not-appearing/#post-984441

Best regards,
Ismael

Hi,

@enfold-user: The plugin is not fully compatible with the theme, but it should work as is. If you want to add a language switcher, the following documentation should help.

// https://polylang.wordpress.com/documentation/frequently-asked-questions/the-language-switcher/
// https://polylang.pro/doc/i-cant-add-the-language-switcher-in-the-menus/

Related threads:

// https://kriesi.at/support/topic/polylang-lang-switcher-display-in-main-header-area/#post-380558
// https://kriesi.at/support/topic/polylang-flags/#post-1020925
// https://kriesi.at/support/topic/adding-a-widget-to-the-top-bar/#post-692680

Best regards,
Ismael

Hi,

Thanks for the update.

We can’t reproduce the issue on our installation. Please try to upgrade the theme from version 4.5.4 to version 4.5.6. Please let us know once the theme has been updated.

Best regards,
Ismael

Hi,

Thanks for the update.

Have you checked the functions.php file? It’s probably a script added via hook. We tried to login but the credentials are invalid. Please provide another user/admin account.

Best regards,
Ismael

Hi,

@zoneent: The OP didn’t reply back. Please open up a new thread or ticket, then post the login details in the private field. We’ll check the issue there.

Best regards,
Ismael

Hi,

Glad it’s solved. Not really sure what changed, but it’s probably because of the shortcode patches that were added in the latest version. We’ll close the thread now.

Have a nice day.

Best regards,
Ismael

Hi,

Have you tried adding the target ID in the color section’s Section ID field?

// https://kriesi.at/support/topic/trying-to-add-js-particles-background-via-enfold-theme/page/2/#post-901857

Best regards,
Ismael

Hi,

Did you toggle the file compression settings after the theme upgrade? The modification that was included in the latest patch fixed the issue for a lot of users.

Best regards,
Ismael

Hi,

Thanks for the update.

Did you remove the previous css code? Please post the login details in the private field so that we can test it in your installation.

Best regards,
Ismael

Hi,

Thanks for the update.

The audio element is working properly when we add it on a test page (see private field). Please edit the “National Museum of Australia” page and check if there are unclosed html tags in it.

Best regards,
Ismael

Hi,

Thanks for the update.

Yes, please create a clone on a staging site and then upgrade WordPress to 5.1.1. Make sure that the debug mode is enabled.

// https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_DISPLAY

Just add this configuration in the wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );
define( 'SCRIPT_DEBUG', true );

Best regards,
Ismael

Hi,

We don’t see that error in the product pages. Please remove the browser’s cache, then try again. (see private field)

Best regards,
Ismael

Hi,

Thanks for the update.

The reCAPTCHA option is working properly. This is an example of a successful response, one from when we visited the site.

success: true, challenge_ts: “2019-04-18T23:58:41Z”, hostname: “kernowdesign.com”, score: 0.9,…}
action: “load”
challenge_ts: “2019-04-18T23:58:41Z”
hostname: “kernowdesign.com”
score: 0.9

You should see the submit button text change to “Authenticating..” and then revert back to the default button label after the authentication. If you want to see the reCAPTCHA widget, you have to use v2 instead of v3.

Best regards,
Ismael

Hey!

The theme is now up to date, but we are still getting the same error with the admin_ajax.php file. It’s not accessible. Please ask your hosting provider if the server is blocking or blacklisting the admin_ajax.php file. What is the current PHP version? Please upgrade to 7.0 or higher versions.

Cheers!
Ismael

Hi,

Thanks for the update.

Try to adjust the selector used in this function:

scrollToTab( '.menu-item a', 'click' );

.. with the button’s class attribute.

scrollToTab( '.avia-buttonrow-wrap a', 'click' );

You can also turn on the custom css class field if you want to manually specify the selector.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

Best regards,
Ismael