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Hi,
If you have any additional questions, we kindly ask that you open them up in a separate thread. The longer threads get in the forum, the more difficult they become to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Alright. Would you mind if we access the site? Please post the login details in the private field.
Best regards,
IsmaelMarch 27, 2019 at 12:32 pm in reply to: Parallax BUG nach Klicken auf Ankerpunkt-Navigation #1083536Hi,
You may need to disable the parallax effect for this page because we can’t figure out what’s causing the issue. Is it only happening on that page? Please try to create a copy of the page and test the parallax effect there.
Best regards,
IsmaelMarch 27, 2019 at 12:29 pm in reply to: Spezielle Überschrift: Grossbuchstaben oder nicht abhängig von Gridrow #1083533Hi,
Thanks for the update. Let us know if you need anything else. We’ll close the thread now.
Best regards,
IsmaelMarch 27, 2019 at 5:16 am in reply to: two different mansory gallerys, switch off the link of one of the Gallerys #1083384Hi,
Sorry for the delay. Try to replace the line with the following.
jQuery('#top #wertemasonry .av-masonry-entry').removeAttr('href');
Don’t forget to remove the browser prior to checking the page.
Best regards,
IsmaelHey Vadivel,
Thank you for using Enfold.
Edit the single.php file and look for this code around line 46:
//show related posts based on tags if there are any get_template_part( 'includes/related-posts');
Get the tags of the posts and set them as the value of an attribute of the blog posts shortcode:
global $post; $tags = wp_get_post_tags($post->ID); foreach ($tags as $tag) { $post_tags[] = $tag->term_id; } echo do_shortcode("[av_blog blog_type='taxonomy' link='post_tag,".implode(',', $post_tags)."' blog_style='blog-grid' columns='3' contents='excerpt' content_length='content' preview_mode='auto' image_size='portfolio' items='3' offset='0' paginate='yes']");
Best regards,
IsmaelHi,
You should setup a staging site and import the hotel demo data there. You can then manually pick up the images that you want. Do you have a local installation or server?
Best regards,
IsmaelHey kathyfg,
Thank you for using Enfold.
Did you update the theme manually via FTP? Please try to delete the current theme directory first before uploading the new one. You may need to reconfigure the header settings after the upgrade. The documentation should help.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thanks for the update.
We modified the .htaccess file but the issue persists. It is quite random and the third try usually goes through. Please contact the Sucuri support and your hosting provider for additional help. Ask Sucuri why the plugin’s http headers are still in used even when the plugin is disabled.
Best regards,
IsmaelHey Austin1988,
Thank you for using Enfold.
Yes, you can update the theme to the latest version 4.5.5, but you have to do it manually this time because the automatic update on 3.5.1 is no longer working. The documentation should help you with the manual update.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
A short read about updating the theme.
// https://kriesi.at/archives/the-complete-guide-to-updating-enfold
Best regards,
IsmaelHi,
Thanks for the update.
Are you using the advance layout builder to build the content of the posts? This snippet should fix the issue temporarily.
//Remove a function from the parent theme function remove_parent_filters() { remove_filter('comments_open', 'av_comments_on_builder_posts_required'); } add_action( 'after_setup_theme', 'remove_parent_filters' );
Related thread: https://kriesi.at/support/topic/comments-and-comment-box-missing-on-pages/#post-1071535
Best regards,
IsmaelMarch 27, 2019 at 3:40 am in reply to: Issue with anchor ID and navigation overlapping content #1083361Hi,
Thanks for the update.
Glad that you found a workaround. I don’t think refreshing the page is the way to do it though. Can you provide a screenshot of the issue? You can upload it to imgur or dropbox.
Best regards,
IsmaelMarch 27, 2019 at 3:33 am in reply to: Customizing Woocommerce single product product template? #1083357Hey Peter,
Thank you for using Enfold.
The snippets are already available on the visual guide page. All you need to do is remove a specific hook and add it back with a different priority value. The priority value is the integer at the very end of the action hook, which defines where the element is going to be inserted. If you want to start from scratch, just add this code in the functions.php file to remove the default product elements.
remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_title', 5 ); remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_rating', 10 ); remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 ); remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 ); remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 ); remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_meta', 40 ); remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_sharing', 50 );
You can then add them back with this snippet, adjusting the priority value to suit your needs.
add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_title', 5 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_rating', 10 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_meta', 40 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_sharing', 50 );
The snippet above will render the product elements as follows in response to the priority value:
Title – 5
Rating – 10
Price – 10
Excerpt – 20
Add to Cart – 30
Meta Info – 40
Sharing – 50Best regards,
IsmaelHi,
On mobile devices, the parallax effect is disabled and the background attachment is set to scroll, so the background image is not going to animate. The background also tends to look a little different on mobile view because the image has to be resized in order to keep its aspect ratio. You can, however, change the background position with css to recenter the images’ point of interest.
@media only screen and (max-width: 767px) { .avia_mobile .avia-full-stretch { background-attachment: scroll !important; background-position: 50% 130px !important; } }
Turning the custom css class attribute should help.
Best regards,
IsmaelHi,
Sorry for the delay. We tried logging in to the site but the account seems to be invalid. Is the account active? Do you see any errors in the browser console or in the network activity panel?
Best regards,
IsmaelMarch 27, 2019 at 2:54 am in reply to: How do I change the button and font color of “submit” button in contact form? #1083348Hi,
Sorry for the confusion. This plugin should help you customize the comment form.
// https://wordpress.org/plugins/comment-form/
Best regards,
IsmaelHi,
Turn on the custom css class field and apply a unique class attribute to the top social sharing icon. You can then replace the “av-social-sharing-box” selector with the custom css class attribute.
Best regards,
IsmaelHi,
Thanks for the update.
This filter should fix the issue.
//Remove a function from the parent theme function remove_parent_filters() { remove_filter('comments_open', 'av_comments_on_builder_posts_required'); } add_action( 'after_setup_theme', 'remove_parent_filters' );
Just add it in the functions.php file.
Related thread: https://kriesi.at/support/topic/comments-and-comment-box-missing-on-pages/#post-1071535
Best regards,
IsmaelHi,
Yes, the fonts should be usable but you have to select the font in the Enfold > General Styling > Fonts panel. Did you set the fonts?
Best regards,
IsmaelHi,
Thanks for the update.
Edit the blog posts element and set the “Blog Style” to “Grid Layout”.
Best regards,
IsmaelHi,
Thanks for the update. Try setting a minimum height to the icon list container.
.avia-icon-list article.article-icon-entry { min-height: 200px; }
Use css media queries to adjust the minimum height value on different screen sizes.
Best regards,
IsmaelHi,
Good to hear. Thanks for the info. Please don’t hesitate to open a new thread if you need anything else.
Best regards,
IsmaelHi,
The spaces are created due to the elements’ padding. You have to turn on the custom css class field so that you can target the elements specifically and adjust the padding value on mobile view.
Best regards,
IsmaelMarch 27, 2019 at 1:55 am in reply to: Create Attribute Filters on Pages using the Enfold Product Grid #1083335Hi,
Thank you for using Enfold.
This is not possible, unfortunately. The product filters or widgets are limited to the default or base shop page. It’s not going to work for the product grid or any other elements outside the default Woocommerce template.
Best regards,
IsmaelHi,
The site is using a different theme. Is that the old site? Please provide a link to the actual page with the issue.
Best regards,
IsmaelMarch 26, 2019 at 8:31 am in reply to: mobile view – problems with special heading and sidebar #1082999Hi,
We can’t reproduce the issue on our end. This is what we get on iPad view.
// https://imgur.com/a/AxOmKRo
Best regards,
IsmaelHey kilimats,
Thank you for using Enfold.
We are not really sure why it’s happening. There are no redirects or page refresh when we check the network activity in the browser inspector tool. Did you add any custom scripts to the theme? Have you tried checking it while the plugins are disabled?
Best regards,
IsmaelMarch 26, 2019 at 8:17 am in reply to: Home page contents disappear when updating/publishing. #1082990Hi,
Thanks for the update.
1.) Make sure that there are no unclosed html tags in the page. These tags if left unclosed can cause the builder to erase the subsequent content.
2.) Set the Enfold > Theme Options > Select Your Editor to “Classic Editor” instead of the new block editor. And disable the plugins temporarily.
Best regards,
IsmaelHi,
Thanks for the update.
You can use this filter in the functions.php file to adjust the markup of the title.
remove_filter( 'post-format-standard', 'avia_default_title_filter', 10, 1 ); add_filter( 'post-format-standard', 'avia_default_title_filter_mod', 10, 1 ); function avia_default_title_filter_mod($current_post) { if(!empty($current_post['title'])) { $heading = is_singular() ? "h1" : "h2"; $output = ""; //$output .= "<{$heading} class='post-title entry-title ". avia_offset_class('meta', false). "'>"; $output .= "<{$heading} class='post-title entry-title' ".avia_markup_helper(array('context' => 'entry_title','echo'=>false)).">"; $output .= " <a href='".get_permalink()."' rel='bookmark' title='". __('Permanent Link:','avia_framework')." ".$current_post['title']."'>".$current_post['title']; $output .= " <span class='post-format-icon minor-meta'></span>"; $output .= " </a>"; $output .= "</{$heading}>"; $current_post['title'] = $output; } return $current_post; }
Adjust this line:
$heading = is_singular() ? "h1" : "h2";
Best regards,
IsmaelMarch 26, 2019 at 8:02 am in reply to: making changes on pages, shows in preview but does not update to web #1082987 -
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