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  • #1079810

    hey guys

    i have several blog posts and since the new editor came out i think the comments are not working right for me

    this post: comments are shown (i added the block) but you cannot post comments

    this post comments are shown and you can post comments:

    why is that?


    Hey richardhofer83,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,


    hi, mine also has this problem, but no one help me out


    Could you please help me out? Thank you in advance~


    hi victoria
    i added the login details in the private field


    Hi richardhofer83,

    Best regards,


    i tried that before
    i dont know if you changed anything but it works with some now but with some still it doesnt work
    see private data



    Thanks for the update.

    Are you using the advance layout builder to build the content of the posts? This snippet should fix the issue temporarily.

    //Remove a function from the parent theme
    function remove_parent_filters() {
    	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
    add_action( 'after_setup_theme', 'remove_parent_filters' );

    Related thread:

    Best regards,


    should i add this snipped to the functions.php? in these things i am kind of a beginner :)

    i build the posts in the “old” editor and had the advanceed builder in the meanwhile. now i am back to the “classic” one. i think thats what messed it up



    Yes, you should add it in the functions.php file. Does the comment form display properly when you switch to the default editor?

    Best regards,


    hi yes now its working everywhere without adding the code to the function file

    i think it was the fault of the editor :)

    can be closed




    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 12 posts - 1 through 12 (of 12 total)

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