Hi,

Thanks for the update.

The builder works properly when the plugins are deactivated. We activated them back. Please deactivate them again and activate them back one plugin at a time to find the cause of the issue.

Best regards,
Ismael

Hi,

Thank you for using Enfold.

You have to remove this selector from that css code.

, #top #main .container_wrap

It targets the footer’s main container and applies a white transparent background.

Best regards,
Ismael

Hi,

Thanks for the update.

Did you try the css code above?

thanks. So, there is no way to float or flex them to the right?

There is, but it will alter the space between the input fields. Try this css code.

.chimpy fieldset {
    text-align: right;
}

.chimpy fieldset p {
    display: inline-block;
    float: none;
}

Best regards,
Ismael

Hi,

Thanks for the update.

We added a few parameters in the video to have it play automatically on page load.

<iframe src="https://player.vimeo.com/video/274119111?loop=1&autopause=0&muted=1" width="640" height="360" frameborder="0" mute="" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen=""></iframe>

Unfortunately, you can no longer auto play a video without muting it because of the new media policy.

// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Chrome’s autoplay policies are simple:

Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously play video with sound.
On mobile, the user has [added the site to their home screen].
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

Best regards,
Ismael

Hi,

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Thanks for the update.

You have to add the custom post type in the previous function that we have provided above. Just add the custom post type slug or name.

function avf_alb_supported_post_types_mod( array $supported_post_types )
{
  $supported_post_types[] = 'tours';
  $supported_post_types[] = 'name_of_cpt_here';
  return $supported_post_types;
}
add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);

Best regards,
Ismael

Hi,

Thanks for the update.

Can we access the site? Please post the login details in the private field so that we can check the settings. Make sure that the site is running on version 4.5.7.

Best regards,
Ismael

Hi,

Thanks for the update.

The min width and height calculation is inside the config-templatebuilder > aviashortcodes > av-helper-slideshow.php file, around line 652. Is that what you’re looking for?

Best regards,
Ismael

Hi,

Thanks for the update.

Have you tried adding the -moz- prefix in the following css?

    .responsive .av-horizontal-gallery-enlarge-effect .av-horizontal-gallery-wrap.av-active-gal-item {
        -webkit-transform: scale(1.3) !important;
        -moz-transform: scale(1.3) !important; 
        -ms-transform: scale(1.3) !important; 
        transform: scale(1.3) !important; 
    }

I’m not really sure if this is going to help, but it’s worth a try. Please don’t forget to purge the cache and toggle the Performance > File Compression settings.

Best regards,
Ismael

Hi,

Thanks for the info.

We can’t edit the files via the Appearance > Editor panel. Please add this code in the functions.php file.

add_filter( 'wp_nav_menu_items', 'avf_add_search', 9999, 2 );
function avf_add_search( $items, $args ) {
	if ($args->theme_location == 'avia')
	{
		$search = '<li id="menu-item-search-mobile" class="menu-item"></li>';
		$items = $search . $items;
	}
	return $items;
}

add_action('wp_footer', 'avf_add_search_script');
function avf_add_search_script(){
?>
<script type="text/javascript">
(function($) {
	$('.av-burger-menu-main').on('click', function() {
		var page   = window.location.href;
		var mobile = $('.menu-item-search-mobile');
		var search = '<form action="'+page+'" method="get" class=""><div><input type="submit" value="?" id="searchsubmit" class="button avia-font-entypo-fontello"><input type="text" id="s" name="s" value="" placeholder="Search"></div></form>';

		setTimeout(function() {
			if(mobile.find('form').length == 1) return;
			mobile.html(search);
		}, 500);		
	});
})(jQuery);
</script>
<?php
}

We also disable the cache and minification plugins temporarily. You should only enable them back once you’re completely done with the site.

Best regards,
Ismael

Hi,

Thanks for the update.

There is a script error somewhere in the page. We can see it in the console, but the error doesn’t point to anything specific. Did you add any custom scripts in the page?

(index):353 Uncaught SyntaxError: Unexpected identifier

We also checked the analyics snippet and found out that the tracking is disabled for certain user role.

<!-- Note: The site owner has disabled Google Analytics tracking for your user role. -->
var mi_no_track_reason = 'Note: The site owner has disabled Google Analytics tracking for your user role.';

Is that intended?

Best regards,
Ismael

Hi,

Thanks for the update.

Yes, they have the same character code, but the new icon belongs to the “vero” set. You can check it by adding an icon shortcode in a post or page. Scroll at the very bottom of the symbol selection and you should be able to see the “vero” icon.

We’re trying to modify the functions.php file, but we’re getting an error. Please try to move the filter below line 17.

if(isset($avia_config['use_child_theme_functions_only'])) return;

Or create a child theme.

// https://kriesi.at/documentation/enfold/child-theme/

You should also update the theme to the latest version, 4.5.7.

Best regards,
Ismael

Hi,

Thanks for the update.

This css code should adjust the width of the logo container and align it to the center.

.avia-section + #text-5 {
    max-width: 1310px;
    margin: 0 auto;
}

Just add it in the Quick CSS field or the child theme’s style.css file. Please don’t forget to toggle the Enfold > Performance > File Compression settings to regenerate the stylesheets.

Best regards,
Ismael

Hi,

Thanks for the update.

There are no published pages in the site. Anyway, we don’t encounter any issue in saving the theme options, but we can’t revert the lost or previous options back. Please create a backup or a restore point next time. You can also export the theme options in the Enfold > Import/Export panel in case something like this happens again.

Best regards,
Ismael

Hi,

@imokweb: Please open your own ticket so that we can inspect the issue properly. This current thread is getting a bit too long, so we have to close it for now. We’ll continue on the next thread.

Best regards,
Ismael