March 13, 2019 at 5:21 pm #1078316
After the last WordPress 5.1.1 and Enfold 4.5 update the LayerSlider (version 6.7.1) is showing only blank white space on the pages.
I’ve checked the PHP version of the website which is 7. I have also tried to deactivate the plugins one by one but this also doesn’t work. There’s no cache plugin activated. Deleting a LayerSlider a page and then adding a new one also doesn’t work.March 15, 2019 at 1:06 pm #1079110
I am also asking this question because we have 11 websites with Enfold licenses which are also using the LayerSlider. I dare not perform the updates on these websites because I am afraid that those sites that are doing well, then will go broke.March 15, 2019 at 3:55 pm #1079166
Hello, I run in the same Problems. The space in the published Content is there, but it only shows white.March 15, 2019 at 3:57 pm #1079167
same issue with https://sunavi-systems.de/produkt/eco-system/: No LayerSlider on top of the page, Accordion quit working too.March 15, 2019 at 4:29 pm #1079178
Did any of you get a solution on this white space in the sliders, i have 6 websites and they all have the same problem, Support? we need your helpMarch 15, 2019 at 11:04 pm #1079291March 16, 2019 at 5:52 am #1079340
Did you try to delete the element and save the page, then add it back again to see if that helps? If not then please post admin login details in private so that we can have a closer look.
RikardMarch 16, 2019 at 5:55 am #1079341
Hi everyone else who is not Ccommunity,
Please open a new thread and include admin login details in private so that we can have a closer look at your site.
For those of you posting without giving us anything to work with; how do you expect to get help? It’s a bit like going to your car mechanic without your car and expecting them to fix it.
RikardMarch 18, 2019 at 9:35 am #1079780March 18, 2019 at 9:38 pm #1080074
You might want to update the theme to the latest version first.
VictoriaMarch 19, 2019 at 9:30 am #1080268
The the is already updated to the latest version of WordPress 5.1.1 and Enfold 4.5.
The plugin Redirection is now updated to version 4.1.
In the plugin list you can see that all the 12 active plugins are updated but when you look at the updates overview t seems like another plugin needs an update. Could this be the LayerSlider plugin?
The theme Twenty Nineteen, who also needs an update is not active.
Best regards, NicoleMarch 19, 2019 at 6:29 pm #1080435
Having the same issue. (No cache plugins, last version of the theme, PHP 7.1 running, tried deactivating some plugins, and tried resaving the slider). Nothing working.March 19, 2019 at 7:49 pm #1080482
As of today, the latest version is 4.5.5. LayerSlider does not work with Gutenberg activated and WordPress 5.1 runs with Gutenberg.
VictoriaMarch 20, 2019 at 9:47 am #1080728
So this means that I have to install an older version of WordPress? Or what is your solution?
Do I have to restore an old backup of the website and how does this work in the future?
Does this also mean that our other 10 websites which we have build with Enfold can’t be updated anymore?
I am afraid that we are getting more problems with your theme then……
Please answer me as soon as possible.
We now have an unsatisfied customer with a broken website that has been waiting for a solution for almost a week now…..
NicoleMarch 21, 2019 at 9:29 pm #1081567
You can update the theme to Enfold 4.5.5 and it should work fine, the Layer Slider is update in it. If you’re not using Layer Slider you can simply deactivate it.
If you need further assistance please let us know.
VictoriaMarch 22, 2019 at 4:52 pm #1081929
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